Montana Auto Insurance Reviews: Complaint Ratings for 16 Top Companies

Does your auto insurance company have a huge amount of customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Is your insurance company any good? Most consumers fail to check the complaint records of their insurance companies. This blog post provides complaint information for 16 leading Montana auto insurance companies, selling the most car insurance in the state, and rates & ranks them based on their 2010 national complaint record (Accurate 2011 complaint information is not available yet). Know the best and worst auto insurance companies in Montana! Continue reading

Missouri Auto Insurance Reviews: Complaint Ratings for 40 Top Companies

Do you know if your auto insurance company has a lot of complaints? Will you have difficulty placing a claim, or have a valid claim delayed or denied? Most consumers fail to check the complaint records of their insurance companies. Will your company turn out to be good or bad when you need them? Here I provide complaint information for the 40 biggest (by Missouri market share, based on premium) auto insurance companies, covering more than 88% of the Missouri car insurance market. I rate & rank them, from best to worst, based on their auto insurance complaints for the last three years, 2008 through 2010. (Accurate 2011 data not available yet). Continue reading

Mississippi Auto Insurance Reviews: Complaint Ratings for 25 Top Companies

Does your auto insurance company have a very large amount of customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Will you find out your company is good or bad? Most consumers fail to check the complaint records of their insurance companies. This blog post provides complaint information for the 25 largest Mississippi auto insurance companies and rates & ranks them, from best to worst, based on their 2010 national complaint record (Accurate 2011 complaint records are not available yet). Continue reading

Massachusetts Auto Insurance Reviews: Complaint Ratings for 20 Top Companies

Does your car insurance company have too many complaints? Will you have a problem placing a claim, or have a valid claim delayed or denied? Will your company turn out to be a good or bad experience for you? Most consumers fail to check the complaint records of their insurance companies. Here I provide complaint information for the 20 largest auto insurance companies, covering almost all of the Massachusetts car insurance market, and rank them, from best to worst, based on their 2008 Massachusetts auto insurance complaint ratios (2008 is the most recent year for which state data is available). Continue reading

Hawaii Auto Insurance Reviews: Complaint Ratings for the Top Companies

Does your auto insurance company have many complaints? Will you have a problem placing a claim, or have a valid claim delayed or denied? Is your company going to provide you with a good or bad experience? Most consumers fail to check the complaint records of their insurance companies. Here I provide complaint information for the 11 largest auto insurance companies, covering 95% of the Hawaii auto insurance market, and rank them, from best to worst, based on their 2009 Hawaii auto insurance complaint ratios (2009 is the most recent year for which state data is available). Continue reading

Minnesota Auto Insurance Reviews: Complaint Ratings for 20 Top Companies

Does your car insurance company have a great amount of customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Is your insurance company good or bad? Most consumers fail to check the complaint records of their insurance companies. This blog post provides complaint information for the 20 leading Minnesota auto insurance companies and ranks them from best to worst, based on their 2010 national complaint record (Accurate 2011 complaint records are not available yet). Continue reading

Worst Michigan Auto Insurance Company(ies)

Auto insurance companies, with a lot of complaints filed against them with the Michigan Department of Insurance, are companies best to be avoided. Here is a list of car insurance companies with some of the worst complaint ratios in Michigan. Check out this list, and if you are insured with any of these companies, it may be a good idea to shop for an auto insurance company with a better complaint record. Don’t be surprised you can both save money and get better service! Continue reading

Michigan Auto Insurance Reviews: Complaint Ratings for The Best & Worst Companies

Does your car insurance company have many complaints? Will you have difficulty placing a claim, or have a valid claim delayed or denied? How do you know if your company is good or bad? Most consumers fail to check the complaint records of their insurance companies. Here I provide complaint information for 40 of the largest (by market share in Michigan, based on premium) auto insurance companies and rank them, from best to worst, based on their 2010 record of auto insurance complaints in Michigan (Accurate 2011 data is not available yet).. Continue reading

Maryland Auto Insurance Reviews: Complaint Ratings for 40 Top Companies

Does your car insurance company have a huge amount of customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Is your insurance company good or bad? Most consumers fail to check the complaint records of their insurance companies. This blog post provides complaint information for the 40 leading Maryland auto insurance companies and ranks them from best to worst, based on their 2010 national complaint record (Accurate 2011 complaint records are not available yet). Continue reading

Maine Auto Insurance Reviews: 2010 Complaint Ratings for 23 Top Companies

Does your auto insurance company have a lot of complaints? Will you have difficulty placing a claim, or have a valid claim delayed or denied? Is your company good or bad? Most consumers fail to check the complaint records of their insurance companies. Here I provide complaint information for 23 major auto insurance companies offering coverage in Maine, and rate them based on their Maine complaint record. See the best & worst companies. Continue reading

Louisiana Auto Insurance Reviews: Complaint Ratings for 20 Top Companies

Does your car insurance company have a huge amount of customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Is your company good or bad? Most consumers fail to check the complaint records of their insurance companies. This blog post provides complaint information for the 20 largest Louisiana auto insurance companies, covering more than 84% of the 2010 Louisiana auto insurance market, and rates them based on their 2010 national complaint record (Accurate 2011 complaint records are not available yet). Know the best & worst companies! Continue reading

Kansas Auto Insurance Reviews: Best & Worst Complaint Ratings for 24 Major Companies

Does your auto insurance company have a lot of complaints? Will you have difficulty placing a claim, or have a valid claim delayed or denied? How do you know if your company is good or bad? Most consumers fail to check the complaint records of their insurance companies. Here I provide complaint information for 20 of the largest (by market share in Kansas, based on premium) auto insurance companies and rank them, from best to worst, based on their 2010 record of Kansas auto insurance complaints (Accurate 2011 data not available yet). Also included are complaint ratios for all other car insurance companies (four) with 10 or more Kansas complaints in 2010. Continue reading

Iowa Auto Insurance Reviews: Complaint Ratings for 40 Major Companies

Does your auto insurance company have a large amount of customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? How do you know if your company is any good or bad? Most consumers fail to check the complaint records of their insurance companies. This blog post provides complaint information for 40 large Iowa car insurance companies, and rates them from best to worst based on their 2010 national complaint record (Accurate 2011 complaint records are not available yet). Continue reading

Rental Reimbursement/ Transportation Expense/ Loss of Use Auto Insurance Coverage

An optional auto insurance coverage some people find out they need too late, after they’ve had a claim, is Rental Reimbursement. Some insurance companies call this coverage Loss of Use or Transportation Expense. The benefits of this coverage may be different among insurance companies, and some insurance companies offer more generous coverage, like Liberty Mutual with its Unlimited Rental Coverage, as a way to attract customers.

My blog post today will give you information to help you decide if you need this coverage, what you should consider before buying it, how the coverage can differ among companies, and know the financial consequences of not choosing this coverage option. Continue reading

Illinois Auto Insurance Reviews: Complaint Ratings for 25 Major Companies & the 10 Worst Companies

Does your auto insurance company have a lot of complaints? Will you have difficulty placing a claim, or have a valid claim delayed or denied? How do you know if your company is any good? Most consumers fail to check the complaint records of their insurance companies. Here I provide complaint information for 25 of the largest (by market share in Illinois, based on premium) auto insurance companies and rank them, from best to worst, based on their 2010 record of auto insurance complaints in Illinois (Accurate 2011 data not available yet). I also list 10 other insurance companies, not in the Top 25, but having significant market share in Illinois, with the worst complaint records. Continue reading

Idaho Auto Insurance Reviews: Complaint Ratings for 20 Top Companies

Does your auto insurance company have a large amount of customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Is your insurance company good? Most consumers fail to check the complaint records of their insurance companies. This blog post provides complaint information for the 20 largest Idaho car insurance companies, covering 78% of the 2010 Idaho car insurance market, and rates them based on their 2010 national complaint record (Accurate 2011 complaint records are not available yet). Know the best and worst companies! Continue reading

Continuous Prior Auto Insurance Saves You Money

One of the factors used to get you lower car insurance rates and additional discounts is the length of your prior continuous auto insurance history. Many car insurance companies give you significantly lower rates when you have one year, three years, & five years or more of current continuous car insurance coverage, making these anniversaries a great time to shop your auto & home insurance for lower rates. However, sometimes car insurance buyers don’t get the proper credit for the length of their insurance history. Continue reading

Why you need to have auto insurance to get auto insurance?

If you call a car insurance company for an auto insurance price quote, one of the first questions they ask you is if you have auto insurance now. When I was selling auto insurance, I had a person once reply to this question, “If I had auto insurance, why would I be calling you?” Continue reading

Continuous Prior Home Insurance Saves You Money

One of the factors used to get you lower homeowners insurance rates and additional discounts is the length of your prior continuous home insurance history. An important time to shop for lower home insurance rates are when you have one year, three years, & five years or more of current continuous insurance coverage. However, sometimes customers don’t get the proper credit for the length of their continuous insurance history. My blog post today will give you tips to avoid mistakes & make sure the insurance companies quoting you give you the lowest price for which you qualify. Continue reading

Progressive Auto Insurance Fined for Using Credit?

Progressive insurance was recently fined $125,000 by the Massachusetts Division of Insurance, because Progressive erroneously misinformed some Massachusetts consumers they had used credit scoring to determine their auto insurance rate through Progressive’s website.

You may not live in Massachusetts, but the circumstances regarding the fine imposed upon Progressive is something all auto & home insurance consumers should consider, when evaluating an insurance company’s complaint record, such as the complaint ratings I list on my website. Not all complaints are created equal, and sometimes you need to look deeper to see if an insurance company’s complaint record really means you will receive poor service. Continue reading

Georgia Auto Insurance Reviews: Customer Satisfaction Ratings Ranking 16 Major Companies

Does your auto insurance company have a large amount of customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Do you know if your company is really good? Most consumers fail to check the complaint records of their insurance companies. This blog post ranks 16 of the largest Georgia car insurance companies based on their 2011 JD Power customer satisfaction ratings, and links to a review with each insurance company’s complaint record. Find out the best and worst companies. Continue reading

Connecticut Auto Insurance Reviews: Complaint Ratings for 15 Top Companies

Does your auto insurance company have a lot of complaints? Will you have difficulty placing a claim, or have a valid claim delayed or denied? Is your company really good or really bad? Most consumers fail to check the complaint records of their insurance companies. Here I provide complaint information for the 15 largest (by Connecticut market share, based on premium) auto insurance companies, and rank them on their 2010 Connecticut auto insurance complaint ratios. I also have 2 additional lists of a few large car insurance companies, not on the list of 15 largest auto insurance companies, with the best & worst Connecticut auto insurance complaint record in 2010 (Accurate 2011 complaint records not available yet). Continue reading

Colorado Auto Insurance Reviews: Complaint Ratings Ranking 40 Top Companies

Does your auto insurance company have a lot of complaints? Will you have difficulty placing a claim, or have a valid claim delayed or denied? Most consumers fail to check the complaint records of their insurance companies. Do you know if your company is good or bad? Here I provide complaint information for the 40 largest (by market share, based on premium) auto insurance companies, covering about 90% of the Colorado car insurance market, and rate & rank them, from best to worst, based on their 2010 record of auto insurance complaints (Accurate 2011 data not available yet). Continue reading

Progressive FAQ – Auto / Car Insurance

This blog post is not so much about frequently asked questions regarding Progressive car insurance, as it is information, from someone with a lot of experience selling auto insurance, about Progressive insurance, which can help you shop your auto insurance and get the best price Progressive can offer you.

For example, you can get a different price from Progressive, depending how you get a quote, and how you buy your policy. How would you feel if you buy Progressive insurance, then later find out you could have paid a lot less for the same Progressive auto insurance coverage?

Read this blog post and find out how to get the best price from Progressive. Smart car insurance shoppers know you really can save hundreds of dollars by getting price quotes from ALL the leading insurance companies each year. But you also need to know HOW to shop, to make sure each insurance company is quoting you their lowest auto insurance rates.

It would be great if auto insurance was like shopping for other items, where you could find one or two stores, like Walmart, which have the lowest prices for the items you need.

Unlike buying a big screen TV, where everyone can pay the same price from the same store, auto insurance rates vary person to person, based on your individual risk profile — your age, sex, marital status, insurance history, driving record, etc., it is impossible for anyone to tell you which insurance companies will have the best prices for you, without you checking the rates of all the leading insurance companies.

The car insurance company with the best rates for me, may have the highest rates for you, and you may be paying double what you could be paying with the car insurance company having the best rates for you.

If you move to another zip code, another insurance company may now have the best rate for you. A year from now, another insurance company may have lower rates for you, saving you a lot of money.

This is why I say to shop with all the leading insurance companies each year, to find the best rates for you, and make sure you don’t over pay for your insurance.

I don’t want to mislead you by telling you the insurance company with the best rates for me, because rather than shopping the market to find the best price, you may be tempted to contact only the one insurance company I say has good rates.

What does this have to do with Progressive? I don’t want you to forget how important it is to shop for the best car insurance rates, when I tell you Progressive insurance is very good at often having low auto insurance rates for many people.

When I first started in the insurance industry in 1990, Progressive insurance was a fairly small insurance company, selling nonstandard auto insurance through independent insurance to customers having a hard time getting car insurance, due to being recently licensed, no insurance history, driving record, or other factors.

Progressive went from a relatively small car insurance company, to the 4th largest US auto insurer in 2010, behind State Farm, Allstate, & Geico.

Progressive now sells insurance to almost all drivers — preferred, standard, or nonstandard risk, and has fueled most of its growth by extensive advertising, selling direct from the company, and competitive pricing.

A lot of consumers think Progressive is cheaper, because if you buy directly from the insurance company, Progressive does not have to pay an agent commission. But an agent’s commission is only one of many marketing expenses for an insurance company, and not having to pay a commission does not mean overall marketing expenses are less.

However, Progressive seems to know many customers buy on price alone, and Progressive is very good at offering a good price and still being profitable.

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The price you are quoted will vary, not only whether you were quoted directly by Progressive or through an agent, but the price may vary from agent to agent.

Insurance companies have to charge the same rates they have filed with your state’s department of insurance to all customers meeting the same risk profile, so how can Progressive charge different rates for the same insurance?

Progressive can do this because Progressive is not one single auto insurance company, but an umbrella organization with MANY auto insurance subsidiaries. Each auto insurance subsidiary company has its own pricing.

Almost all insurance companies have subsidiary insurance companies. They do this to operate in certain states or regions, or for a particular market segment, such as people with preferred, standard, or high risk profiles, or for other marketing purposes.

If you go to my website, and read my Progressive Insurance Reviews, you will see Progressive has more insurance subsidiary companies than almost any of the other auto insurance companies I review.

Not all of these Progressive subsidiary insurance companies are available to all drivers in all states, but any auto insurance shopper will most likely be able to buy car insurance from several Progressive auto insurance subsidiary companies.

How do you find the cheapest Progressive auto insurance company subsidiary for you? Most likely, buying direct from Progressive will be the lowest price for you. There may be an additional discount if you buy online.

Buying direct might be the obvious way to get the lowest price, since the customer thinks they are cutting out the middle man. In my experience, independent agents selling Progressive have slightly higher rates.

However, one of the the reasons for having different car insurance subsidiaries, is to offer a subsidiary for special marketing purposes, sometimes with discounted rates, to large agencies selling a lot of auto insurance. This most likely won’t be your local independent insurance agency, but it could be a large national agency selling by phone or through the Internet, or another large organization with a special marketing relationship with Progressive.

How should you shop with Progressive? Start by getting an insurance quote through their website.

But also shop with large Independent insurance agencies on the Internet. These agencies will shop your rates with a few insurance companies, and they will let you know which one may have the best price for you. It could be their best price for you is with Progressive, at a rate lower than the Progressive rate quoted to you through the Progressive website. Or, maybe another insurance company will have the best price for you.

Selling auto insurance for a company other than Progressive, I sometimes found Progressive’s rate was hundreds of dollars less than I could offer. But sometimes, I could offer a MUCH better price than Progressive, even though the insurance company I worked for paid an agent commission.

It pays to shop with all the leading insurance companies, and if getting a low price is important to you,  don’t miss out on what Progressive may be able to offer you.

What do you think of Progressive insurance? Tell me about it. Please leave a comment on my facebook page. Follow me on Twitter for important insurance consumer news and new blog entries at CarInsWatch.