Does your auto insurance company have a large amount of customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Do you know if your company is really good? Most consumers fail to check the complaint records of their insurance companies. This blog post ranks 16 of the largest Georgia car insurance companies based on their 2011 JD Power customer satisfaction ratings, and links to a review with each insurance company’s complaint record. Find out the best and worst companies.

I’m always blogging to help you get the best policies and prices for auto, home, & life insurance, so bookmark or place my website in your favorites!

With my state reviews, I like to use the state complaint ratios, to tell you if an insurance company has a better or worse complaint record in your state, compared to competing insurance companies.

Unfortunately, not every state’s insurance department provides complaint ratios — Georgia happens to be one of them.

Since I cannot rank auto insurance companies by their Georgia complaint information, I am listing 16 of the largest auto insurance companies in Georgia, and ranking them by their 2011 JD Power customer satisfaction rating: Among the best; Better than most; About average; The rest.

Each insurance company is linked to its review on my website, where you can see the insurance company’s national complaint rating. If your insurance company is not on the list below, you can find information on additional insurance companies by going to my website.

If you want to decrease the chance of having a problem with your insurance company, go with the highest rated auto insurance company — even if it costs more. The good news is the best auto insurance companies often have very good rates — you can go with a better insurance company and save money.

If you are like me, the best insurance company for you has the lowest price — I can put up with mediocre service if it means saving money.

If you click the link to my website review of the insurance group, you will need to know the correct name of the subsidiary company you were quoted. For example, there are over a dozen Progressive subsidiary car insurance companies, so you will need to know the quote you were offered was by “Progressive Universal,” to check the correct complaint rating.

Before you switch to a new insurance company, always get the quote in writing, so you can see the coverage, and you have documentation of the price you were quoted, in case there is a problem when the policy is issued. The quote they send you will have the full name of the insurance company on it. Or simply ask your agent or insurance company representative for the proper name of the insurance company.

The insurance companies are ranked from best to worst, by their customer satisfaction rating from the JD Power 2011 national auto insurance study. Remember to shop with as many companies as possible, so you can find the best rates, service, & coverage for you.
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16 Georgia Auto Insurance Companies Ranked by Their 2011 JD Power Customer Satisfaction Rating (from best to worst)

1. United Services Automobile Association (USAA) Insurance Group  5 power circles (among the best) 898 out of 1,000 points.

2. State Farm Insurance Group  4 power circles (better than most) 804 out of 1,000 points.

3. Geico Insurance Group  3 power circles (about average) 797 out of 1,000 points.

4. American Family Insurance Group  3 power circles (about average) 791 out of 1,000 points.

5. Alfa Insurance Group  3 power circles (about average) 787 out of 1,000 points.

6. Progressive Insurance Group  3 power circles (about average) 785 out of 1,000 points.

7. Allstate Insurance Group  3 power circles (about average) 781 out of 1,000 points.

8. Grange Insurance Group  3 power circles (about average) 777 out of 1,000 points.

9. Liberty Mutual Insurance Group  3 power circles (about average) 771 out of 1,000 points.

10. The Hartford Insurance Group  3 power circles (about average) 770 out of 1,000 points.

11. Nationwide Insurance Group  2 power circles (the rest) 767 out of 1,000 points.

12. Travelers Insurance Group  2 power circles (the rest) 762 out of 1,000 points.

13. Metropolitan (Metlife) Insurance Group  2 power circles (the rest) 761 out of 1,000 points.

14. Farmers Insurance Group  2 power circles (the rest) 760 out of 1,000 points.

15. Mercury Insurance Group  2 power circles (the rest) 754 out of 1,000 points.

16. 21st Century Insurance Group  2 power circles (the rest) 741 out of 1,000 points.

Now you know the complaint ratings & JD Power customer satisfaction ratings for some of the biggest auto insurance companies in Georgia. The next step is to get price quotes by shopping your auto insurance & homeowners insurance with ALL the leading insurance companies, you can get a great price AND great customer service & claims handling. Use my website to find all the leading insurance companies, evaluate their customer service, and find the best price for you.

Do you have any questions or commentary about these Georgia Car insurance rankings? Tell me about it. Please leave a comment on my facebook page. Follow me on Twitter for important insurance consumer news and new blog entries at CarInsWatch.