Does your auto insurance company have a lot of complaints? Will you have difficulty placing a claim, or have a valid claim delayed or denied? How do you know if your company is any good? Most consumers fail to check the complaint records of their insurance companies. Here I provide complaint information for 25 of the largest (by market share in Illinois, based on premium) auto insurance companies and rank them, from best to worst, based on their 2010 record of auto insurance complaints in Illinois (Accurate 2011 data not available yet). I also list 10 other insurance companies, not in the Top 25, but having significant market share in Illinois, with the worst complaint records. Continue reading →