Metlife Insurance JD Power Customer & Claims Satisfaction Ratings Review 2012 – 2016

This review will analyze the JD Power ratings & numerical scores for Metlife auto, homeowners, and life insurance, in all the JD Power claims & customer satisfaction studies where the company was included in the last few years, to see if its JD Power ratings truly reflect the quality of the claims & customer service for the company.

This review will show you if Metlife auto, home, or life insurance has a better-than-average, average, or below-average performance in JD Power studies from 2012-2016, and how Metlife compares to leading competitors, like State Farm, Allstate, Progressive, GEICO, Farmers, American Family, Travelers, etc. in these JD Power auto & homeowners insurance claims & customer satisfaction studies.

Metlife Review: Auto / Homeowners Insurance Price Competitiveness, AM Best Financial Strength Ratings & Complaints 2009-2014

This Metlife Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013, & 2014), the home & auto insurance complaint records for the subsidiary companies of Metlife Auto & Home Insurance, to determine whether each subsidiary, such as Metropolitan Direct Property & Casualty Insurance Company or Economy Premier Assurance Company, has a better-than-average, average, or worse-than-average customer complaint record.

I’ll also look at the JD Power ratings for Metlife auto & homeowner insurance pricing, and increases & decreases in market share (as measured by annual written premiums) for each Metlife subsidiary, as a possible indication of high or low insurance rates. In addition, I’ll review the AM Best Financial Strength Ratings for the Metlife insurance companies, too. Continue reading

21st Century Insurance Review: JD Power Ratings, AM Best Financial Strength Ratings, & Customer Complaints

This 21st Century review will analyze the change in the JD Power auto insurance study scores & ratings for 21st Century Insurance over the last several years. The annual JD Power insurance surveys are, in my opinion, the most objective and relevant indicators of insurance company customer & claims satisfaction, by gathering the opinions of thousands of auto insurance customers. However, the power circle ratings used by JD Power can be misleading, with some top four and five power circle rated companies not scoring much above the score of the average company.

This review will look at the JD Power ratings & numerical scores for 21st Century, in all the JD Power insurance studies where it was included in the last three years, to see what its current JD Power ratings really say about the quality of the claims & customer service for the company.

Another measure of quality for an automobile insurance company is the number of upheld complaints filed against it with a state’s insurance regulatory authority, adjusted for the company’s market share. This review will show you if 21st Century has a better than average, average, or below average complaint record for 2009, 2010, 2011, 2012, 2013 & 2014. Additionally, I’ll review the AM Best Financial Strength Rating (FSR) for 21st Century insurance.

The smart insurance buyer shops for the best combination of coverage, price, and service, so be sure to use the ad below this paragraph (or the ad at the end of this review) to get price quotes from multiple insurance companies and find the best insurance company for you. Continue reading

Progressive JD Power Customer & Claims Satisfaction Ratings Review 2012 – 2016

This review will analyze the JD Power ratings & numerical scores for Progressive insurance, in all the JD Power insurance studies where the company was included in the last few years (2012-2016), to see if its JD Power ratings truly reflect the quality of the claims & customer service for the company. This review will show you if Progressive auto & home insurance has a better-than-average, average, or below-average claims, pricing, & customer satisfaction from 2012 to 2016. Continue reading

Progressive Review: Auto Insurance Price Competitiveness, AM Best Financial Strength Ratings & Complaints 2009-2014

This Progressive Insurance review will evaluate, for the most recent five year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013, & 2014), the auto insurance complaint record for the major subsidiary companies of Progressive, to determine whether each subsidiary, such as Progressive Northern Insurance Company, has a better-than-average, average, or worse-than-average customer complaint record.

I’ll also look at the JD Power ratings for Progressive auto insurance pricing, and increases & decreases in market share (as measured by annual written premiums) for each Progressive subsidiary, as a possible indication of high or low car insurance rates. In addition, I’ll review the AM Best Financial Strength Ratings for the Progressive insurance companies, too. Continue reading

GEICO Insurance Review: Auto & Home Insurance Customer Complaints, AM Best & JD Power Ratings

This GEICO Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013 & 2014), the annual auto insurance complaints for the subsidiary companies of GEICO, to determine whether each subsidiary, such as GEICO Casualty Company, has a better-than-average, average, or worse-than-average customer complaint record.

In addition to reviewing & rating its most recent six year complaint record, I’ll analyze the change in the JD Power home & auto insurance scores & ratings for GEICO insurance from 2012 to 2015, and compare them to the scores of leading competitors, like State Farm, Allstate, The Hartford, Travelers, American Family, Farmers, Safeco, Nationwide, Liberty Mutual, Progressive, and others. I’ll review the AM Best Financial Strength Rating (FSR) for the GEICO subsidiaries, too. Continue reading

Esurance Insurance Review: AM Best, JD Power Ratings & Auto & Home Insurance Customer Complaint Record

This Esurance Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013 & 2014), the auto insurance complaints for the subsidiary companies of Esurance, to determine whether each subsidiary, such as Esurance Insurance Company, has a better-than-average, average, or worse-than-average customer complaint record.

In addition to reviewing & rating its most recent six year complaint record, I’ll analyze the change in the JD Power insurance scores & ratings for Esurance from 2012 to 2015, and compare them to the scores of leading competitors, like State Farm, Allstate, Farmers, Travelers, Safeco, Nationwide, Liberty Mutual, 21st Century Progressive, & GEICO. I’ll review the AM Best Financial Strength ratings for the Esurance insurance companies, too. Continue reading

Nationwide JD Power Customer & Claims Satisfaction Ratings Review 2012 – 2016: Auto, Homeowners, & Life Insurance

This review will analyze the JD Power ratings & numerical scores for Nationwide auto, homeowners, and life insurance, in all the JD Power claims & customer satisfaction studies where the company was included in the last few years, to see if its JD Power ratings truly reflect the quality of the claims & customer service for the company. This review will show you if Nationwide auto, home, or life insurance has a better-than-average, average, or below-average performance in JD Power studies from 2012-2016, and how Nationwide compares to leading competitors, like State Farm, Allstate, Progressive, GEICO, Farmers, American Family, Travelers, etc. in these JD Power auto & homeowners insurance claims & customer satisfaction studies.

Nationwide Insurance Review: Auto / Homeowners Insurance Price Competitiveness, AM Best Financial Strength Ratings & Complaint Records 2009-2014

This Nationwide Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013, & 2014), the home & auto insurance complaint ratings for the subsidiary companies of Nationwide insurance group, to determine whether each subsidiary, such as Nationwide Mutual Insurance Company or Nationwide Property & Casualty Insurance Company, has a better-than-average, average, or worse-than-average customer complaint record.

I’ll also look at the JD Power ratings for Nationwide’s auto & homeowner insurance pricing, and increases & decreases in market share (as measured by annual written premiums) for each Nationwide subsidiary, as a possible indication of high or low insurance rates. In addition, I’ll analyze the AM Best Financial Strength Ratings for the Nationwide insurance companies, too. Continue reading

Farmers Auto & Homeowners Insurance Review: JD Power Customer & Claims Satisfaction Ratings 2012 – 2016

This review will analyze the JD Power ratings & numerical scores for Farmers auto and homeowners insurance, in all the JD Power claims & customer satisfaction studies where the company was included in the last few years, to see if its JD Power ratings truly reflect the quality of the claims & customer service for the company. This review will show you if Farmers auto and/or home insurance has a better-than-average, average, or below-average performance in JD Power studies from 2012-2016, and how Farmers compares to leading competitors, like State Farm, Metlife, Progressive, GEICO, Allstate, American Family, Travelers, etc. in these JD Power auto & homeowners insurance claims & customer satisfaction studies.

Farmers Review: Auto / Homeowners Insurance Price Competitiveness, AM Best Financial Strength Ratings & Complaints 2009-2014

This Farmers Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013, & 2014), the home & auto insurance complaint ratings for the subsidiary companies of Farmers insurance group, to determine whether each subsidiary, such as Farmers Insurance Exchange or Mid-Century Insurance Company, has a better-than-average, average, or worse-than-average customer complaint record.

I’ll also look at the JD Power ratings for Farmers auto & homeowner insurance pricing, and increases & decreases in market share (as measured by annual written premiums) for each Farmers subsidiary, as a possible indication of high or low insurance rates. In addition, I’ll review the AM Best Financial Strength Ratings for the Farmers insurance companies, too. Continue reading

Auto Club of Southern California Insurance Review: JD Power Ratings, AM Best Financial Strength Ratings, & Complaint Record

Auto Club of Southern California is one of the group of insurance companies owned by AAA (American Auto Association), and its subsidiary companies sell most of their auto & home insurance in Southern California (no surprise there), but also in the states of Texas and Missouri, through local independent insurance agents and usually AAA offices.

AAA owns other insurance groups, like Commerce & Auto Club Group, sometimes competing in other US regions, such as these two companies insuring in the Northeast (MA, NH) and the Midwest (MI, WI, MN, IL, et al) respectively. If your home or auto is insured through AAA, make sure you know the name of the AAA company insuring you, to check the right review. If you live in Southern CA, Texas, or Missouri, or even Arkansas, Illinois, Indiana, Kansas, Maine, New Hampshire, Pennsylvania, Vermont, there is a good chance you are insured with an Auto Club of Southern California subsidiary company included here.

This Auto Club of Southern California Insurance review, in addition to rating the most recent six year complaint record for Auto Club of Southern California, will analyze the change in the JD Power home & auto insurance scores & ratings for Auto Club of Southern California over the last few years, and compare them to the scores of leading competitors, like State Farm, Allstate, Farmers, Progressive, & GEICO. I’ll review the AM Best Financial Strength Rating (FSR) for the Auto Club of Southern California insurance subsidiaries insuring cars & homes, too. Continue reading

Safeco JD Power Customer & Claims Satisfaction Ratings Review 2012 – 2016

This review will analyze the JD Power ratings & numerical scores for Safeco auto & homeowners insurance, in all the JD Power claims & customer satisfaction studies where the company was included in the last few years, to see if its JD Power ratings truly reflect the quality of the claims & customer service for the company. This review will show you if Safeco auto & home insurance has a better-than-average, average, or below-average performance in JD Power studies from 2012-2016, and how Safeco compares to leading competitors, like State Farm, Allstate, Progressive, GEICO, Farmers, etc. in these JD Power auto & homeowners insurance claims & customer satisfaction studies.

Safeco Review: Auto / Homeowners Insurance Price Competitiveness, AM Best Financial Strength Ratings & Complaints 2009-2014

This Safeco Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013, & 2014), the home & auto insurance complaint ratings for the subsidiary companies of Safeco insurance, to determine whether each subsidiary, such as Safeco Insurance Company of America, has a better-than-average, average, or worse-than-average customer complaint record. Continue reading

Ameriprise / IDS Insurance Review: JD Power Ratings, AM Best Financial Strength Ratings, & Multi-Year Complaint Records

Ameriprise / IDS Insurance (Once known as American Express Insurance) is a major auto & home insurance company selling direct to the consumer in the USA, probably best known for its marketing relationship with Costco. This Ameriprise / IDS Insurance review will analyze, in addition to the company’s home & auto insurance complaint record, the change in the JD Power home & auto insurance scores & ratings for Ameriprise Insurance over the last few years, and compare them to the scores of leading competitors, like State Farm, Allstate, Progressive, Farmers, & GEICO.

In addition, this review will analyze the auto & home insurance customer complaints for Ameriprise / IDS over the last three years, and let you know if Ameriprise has a better than average, average, or worse than average complaint record. The smart insurance buyer shops for the best combination of coverage, price, and service, so be sure to use the ad below this paragraph (or the ad at the end of this review) to get price quotes from multiple insurance companies and find the best insurance company for you. Continue reading

CSAA / AAA NCNU Insurance Review: AM Best, JD Power Ratings & Auto & Home Insurance Customer Complaint Record

This review will evaluate, for the most recent six year period where reliable statistics are available (2009-2014), the home & auto insurance complaints against the subsidiary companies of California State Automobile Association (CSAA), also referred to as AAA of Northern California, Nevada, and Utah (NCNU), to determine whether each subsidiary, such as CSAA Insurance Exchange, has a better-than-average, average, or worse-than-average customer complaint record.

In addition to reviewing & rating its most recent six year complaint record, I’ll analyze the change in the JD Power home & auto insurance scores & ratings for CSAA / AAA NCNU over the last few years, and compare them to the scores of leading competitors, like State Farm, Allstate, Farmers, Progressive, & GEICO. I’ll review the AM Best Financial Strength ratings for the CSAA / AAA NCNU subsidiaries, too. Continue reading

Auto Owners Insurance Review: JD Power Ratings, AM Best Financial Strength Ratings, & Multi-Year Complaint Records

Auto-Owners sells auto & home insurance through more than 6,100 independent insurance agencies, located in 26 states: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Carolina, North Dakota, Ohio, Pennsylvania, South Carolina, South Dakota, Tennessee, Utah, Virginia, and Wisconsin.

This Auto Owners Insurance review, in addition to rating the most recent six year complaint record for the Auto Owners Insurance companies, will analyze the change in the JD Power home & auto insurance scores & ratings for Auto-Owners over the last few years, and compare them to the scores of leading competitors, like State Farm, Allstate, Farmers, Progressive, & GEICO. I’ll review the AM Best Financial Strength Rating (FSR) for the Auto Owners Insurance subsidiaries, too. Continue reading

Mercury Insurance Review: Auto & Home Insurance Customer Complaints, AM Best & JD Power Ratings

This Mercury Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013 & 2014), the home & auto insurance complaint ratings for the subsidiary companies of Mercury Insurance Group, to determine whether each subsidiary, such as Mercury Casualty Company or California Automobile Insurance Company, has a better-than-average, average, or worse-than-average customer complaint record. I’ll look at increases & decreases in market share (as measured by annual written premiums) for each Mercury Insurance subsidiary, as a possible indication of low or high insurance rates & pricing.

In addition to reviewing & rating its most recent six year complaint record, I’ll analyze the AM Best Financial Strength Ratings, and change in the JD Power home & auto insurance scores & ratings for Mercury insurance from 2012 to 2015, and compare them to the scores of leading competitors, like State Farm, Allstate, Travelers, Safeco, Nationwide, Hartford, Farmers, Progressive, & GEICO. Continue reading

Allstate JD Power Customer & Claims Satisfaction Ratings Review 2012 – 2016: Auto, Home, & Life Insurance

This review will analyze the JD Power ratings & numerical scores for Allstate auto, homeowners, and life insurance, in all the JD Power claims & customer satisfaction studies where the company was included in the last few years, to see if its JD Power ratings truly reflect the quality of the claims & customer service for the company. This review will show you if Allstate auto, home, or life insurance has a better-than-average, average, or below-average performance in JD Power studies from 2012-2016, and how Allstate compares to leading competitors, like State Farm, Metlife, Progressive, GEICO, Farmers, American Family, Travelers, etc. in these JD Power auto & homeowners insurance claims & customer satisfaction studies.

Amica Insurance Review: Auto & Home Insurance Customer Complaints Record & AM Best, JD Power Ratings

This Amica Insurance review will analyze the change in the JD Power home & auto insurance scores & ratings for Amica Insurance over the last several years. The annual JD Power insurance studies are, in my opinion, the most objective and relevant indicators of insurance company customer & claims satisfaction, by surveying the opinions of thousands of auto & home insurance customers. However, the power circle ratings used by JD Power can be sometimes misleading, with some top rated 4 and 5 power circle companies not scoring much above the score of the average company. This review will look at the JD Power ratings & numerical scores for Amica, in all the JD Power insurance studies where it was included in the last three years, to see if its current JD Power ratings really reflect the quality of the claims & customer service for the company. My review will show you how Amica performs compared to competitors, like State Farm, Allstate, Progressive, GEICO, Farmers, American Family, and others. Additionally, I’ll review the AM Best Financial Strength Rating (FSR) for Amica insurance.

Another measure of quality for an auto or home insurance company is the number of upheld complaints filed against it with a state’s insurance regulatory authority, adjusted for the company’s market share. This review will show you if Amica has a better than average, average, or below average complaint record for 2009, 2010, 2011, 2012, 2013, & 2014. The smart insurance buyer shops for the best combination of coverage, price, and service, so be sure to use the ad below this paragraph (or the ad at the end of this review) to get price quotes from multiple insurance companies and find the best insurance company for you. Continue reading

Travelers JD Power Customer & Claims Satisfaction Ratings Review 2012 – 2016

This review will analyze the JD Power ratings & numerical scores for Travelers auto & homeowners insurance, in all the JD Power claims & customer satisfaction studies where the company was included in the last few years, to see if its JD Power ratings truly reflect the quality of the claims & customer service for the company. This review will show you if Travelers auto & home insurance has a better-than-average, average, or below-average performance in JD Power studies from 2012-2016, and how Travelers compares to leading competitors, like State Farm, Allstate, Progressive, GEICO, Farmers, etc. in these JD Power auto & homeowners insurance claims & customer satisfaction studies. Continue reading

Allied Insurance Review: Auto & Home Insurance Customer Complaint Statistics, JD Power & AM Best Ratings

This Allied Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013, & 2014), the home & auto insurance complaint ratings for the subsidiary companies of Allied Insurance, to determine whether each subsidiary, such as AMCO Insurance Company or Depositors Insurance Company, has a better-than-average, average, or worse-than-average customer complaint record. I’ll look at increases & decreases in market share (as measured by annual written premiums) for each Allied subsidiary, as a possible indication of low or high insurance pricing.

This review will also analyze the JD Power score & ratings for Allied Insurance in the JD Power 2015 Auto Insurance Purchase Experience Study, and comparing Allied auto insurance rates to the rates of leading competitors, like State Farm, Progressive, & GEICO. I’ll review the AM Best Financial Strength Rating (FSR) for the Allied insurance subsidiaries insuring cars & homes, too. Continue reading

Selective Insurance Review: Auto & Homeowners Insurance Complaints, AM Best, BBB, & JD Power Ratings

Selective Insurance Group sells auto & home insurance in 14 Eastern and Midwestern U.S. states, and is the 44th largest Property & Casualty insurance company in the USA, per AM Best. You may know about Selective Insurance Group, but do you really know how good Selective is for auto & home insurance? I’ll review the AM Best financial strength ratings, JD Power customer satisfaction ratings, and Better Business Bureau ratings for the ten subsidiary companies making up the Selective Insurance Group, such as Selective Insurance Company of America and Selective Way Insurance Company, including their auto & home insurance complaint records over the last three years. My review summary will give you my opinion if Selective Insurance is performing better than average, average, or worse than average, compared to its competitors, like State Farm, Allstate, Progressive, GEICO, Farmers, American Family, and others. The smart insurance buyer shops for the best combination of coverage, price, and service, so be sure to use the ad below this paragraph (or the ad at the end of this review) to get price quotes from multiple insurance companies and find the best insurance company for you. Continue reading

State Farm JD Power & AM Best Ratings

This review will analyze the JD Power ratings for State Farm auto, home, & life insurance over the last several years. It’s not enough to know State Farm’s power circle rating from the major JD Power insurance studies for the current year. What’s important to consider is State Farm’s numerical score in each study, how far above or below State Farm scored from the study average, and how State Farm’s score in each JD Power study relates to the competition, to know if State Farm is really better, the same, or worse than each competing insurance company. It’s also important to know if State Farm maintains a consistent level of service year after year. I’ll let you know which insurance companies consistently perform as well or better than State Farm, too.

I analyze the scores & factors behind State Farm’s JD Power ratings, but don’t worry about having to follow the math. If you are not interested in the details (however, the details include competitor comparisons), each JD Power insurance study I review has a summary, to see if I consider State Farm’s auto, homeowners, and life insurance customer service & claims handling below average, average, above average, or inconsistent, as measured by JD Power, or you can skip to the final summary of State Farm auto & homeowners insurance rates at the end of this review. This review also includes the AM Best Financial Strength Rating for the State Farm companies. Continue reading

Auto Club Group Auto & Home Insurance Review: JD Power Ratings, AM Best Financial Strength Ratings, & Complaint Record

Auto Club Group is one of the group of insurance companies owned by AAA (American Auto Association), and its subsidiary companies (Auto Club Group Insurance Company, Auto Club Insurance Association, Auto Club Property-Casualty Insurance Company, Fremont Insurance Company, MemberSelect Insurance Company, and MEEMIC Insurance Company) have most of their auto & home insurance market share in the states of Michigan, Wisconsin, & Illinois, but also sell insurance through local independent insurance agent (and usually AAA offices) offices in other states, too.

AAA owns other insurance groups, like Commerce & Auto Club of Southern California, insuring in some US regions, such as these two companies insuring in the Northeast US & Southern California respectively. If your home or auto is insured through AAA, make sure you know the name of the AAA company insuring you, to check the right review. If you live in AL, IA, IL, IN, KS, KY, MI, MN, ND, NE, NH, OH, OK, SD, VA, WI, or WV, there is a good chance you are insured with an Auto Club Group subsidiary included here.

This Auto Club Group Insurance Review, in addition to rating the complaint record for Auto Club Group over the last six years, will analyze the change in the JD Power home & auto insurance scores & ratings for Auto Club Group Insurance over the last several years, & compare them to the scores of leading competitors, like State Farm, Allstate, Farmers, Progressive, & GEICO. I’ll review the AM Best Financial Strength Rating (FSR) for the Auto Club Group insurance subsidiaries insuring cars & homes, too. Continue reading