Idaho Auto Insurance Reviews: Complaint Ratings for 20 Top Companies

Does your auto insurance company have a large amount of customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Is your insurance company good? Most consumers fail to check the complaint records of their insurance companies. This blog post provides complaint information for the 20 largest Idaho car insurance companies, covering 78% of the 2010 Idaho car insurance market, and rates them based on their 2010 national complaint record (Accurate 2011 complaint records are not available yet). Know the best and worst companies!

I’m always blogging to help you get the best policies and prices for auto, home, & life insurance, so bookmark or place my website in your favorites!

With my state reviews, I like to use the state complaint ratios, to tell you if an insurance company has a better or worse complaint record in your state, compared to competing insurance companies.

Unfortunately, not every state’s insurance department provides complaint ratios. Idaho happens to be one of them. The complaint ratios are needed to compare car insurance companies, to see if the insurance company has a higher than average, or lower than average number of complaints, adjusted based on the insurance company’s market share.

A state’s department of insurance website is usually a good place to find out consumer information about insurance & insurance companies.

Here is the link to the Idaho Department of Insurance Website, which I used as a resource regarding the Idaho auto insurance market share of each insurance company.

As I mentioned earlier in this blog post, you need to use the complaint ratio to fairly compare an insurance company’s complaint record with another insurance company’s complaint record.

I devised a letter grade system, using the national complaint ratios for the car insurance companies listed, to make it easy to tell an insurance company with a great or good complaint record, from an insurance company with a poor or average complaint record.

Check out my web site for more complaint ratios, and JD Power customer satisfaction ratings, for auto insurance companies (or to find complaint information regarding home insurance) not on this list.

Here is my grading system. I also list the national complaint ratio (the lower the number the better the complaint record).

A+ = Insurance companies with complaints 25% or less than the average insurance company.

A = Insurance companies with complaints 50% or less than the average insurance company.

B = Insurance companies with complaints 90% or less than the average insurance company.

C = Insurance companies with complaints from 90% to 110% of the average insurance company.

D = Insurance companies with complaints from 110% to 200% of the average insurance company.

F = Insurance companies with complaints over 200% of the average insurance company. More than twice as much as average!

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Insurance companies frequently have several subsidiary auto insurance companies. Make sure you know the correct name of the insurance subsidiary quoting or insuring you, to check the proper complaint grade.

If you want to decrease the chance of having a problem with your insurance company, go with the highest ranked auto insurance company — even if it costs more. The good news is the best car insurance companies often have very good rates — you can go with a better insurance company AND save money.

Here is the list. Remember to shop with as many companies as possible, so you can find the best rates, service, & coverage for you.

20 Top Idaho Car Insurance Companies Ranked from Best to Worst by Their 2010 National Complaint Records

1. Farm Bureau Mutual Insurance Company of Idaho = A+ (.13)

2. Mutual of Enumclaw Insurance Company = A+ (.25)

3. State Farm Mutual Auto Insurance Company = A (.34)

4. Allstate Fire & Casualty Insurance Company = A (.39)

5. Government Employees Insurance Company = A (.43)

6. Safeco Insurance Company of Illinois = A (.44)

7. Mid-Century Insurance Company = A- (.48)

8. Progressive Northwestern Insurance Company = A- (.49)

9. Geico General Insurance Company = B+ (.51)

10. Farmers Insurance Company of Idaho = B+ (.51)

11. Liberty Mutual Fire Insurance Company = B (.56)

12. Allstate Indemnity Company = B (.57)

13. American Family Mutual Insurance Company = B (.58)

14. Geico Indemnity Company = B (.62)

15. Progressive Direct Insurance Company= B (.65)

16. United Services Automobile Association = B (.71) (USAA sells only to the military, their immediate family members, and honorably discharged veterans).

17. Allstate Insurance Company = C (.96)

18. USAA Casualty Insurance Company = C (.96) (USAA sells only to the military, their immediate family members, and honorably discharged veterans).

19. Metropolitan Property & Casualty Insurance Company (Metlife) = D (1.39)

20. Viking Insurance Company of Wisconsin = F (2.53)

Now you know the complaint ratings for the biggest auto insurance companies in Idaho. The next step is to get price quotes by shopping your auto insurance & homeowners insurance with ALL the leading insurance companies, you can get a great price AND great customer service & claims handling. Use my website to find all the leading insurance companies, evaluate their customer service, and find the best price for you.

Do you have any questions or commentary about these Idaho car insurance ratings or rankings? Tell me about it. Please leave a comment on my facebook page. Follow me on Twitter for important insurance consumer news and new blog entries at CarInsWatch.