Metlife Review: Auto / Homeowners Insurance Price Competitiveness, AM Best Financial Strength Ratings & Complaints 2009-2014

This Metlife Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013, & 2014), the home & auto insurance complaint records for the subsidiary companies of Metlife Auto & Home Insurance, to determine whether each subsidiary, such as Metropolitan Direct Property & Casualty Insurance Company or Economy Premier Assurance Company, has a better-than-average, average, or worse-than-average customer complaint record.

I’ll also look at the JD Power ratings for Metlife auto & homeowner insurance pricing, and increases & decreases in market share (as measured by annual written premiums) for each Metlife subsidiary, as a possible indication of high or low insurance rates. In addition, I’ll review the AM Best Financial Strength Ratings for the Metlife insurance companies, too. Continue reading

21st Century Insurance Review: JD Power Ratings, AM Best Financial Strength Ratings, & Customer Complaints

This 21st Century review will analyze the change in the JD Power auto insurance study scores & ratings for 21st Century Insurance over the last several years. The annual JD Power insurance surveys are, in my opinion, the most objective and relevant indicators of insurance company customer & claims satisfaction, by gathering the opinions of thousands of auto insurance customers. However, the power circle ratings used by JD Power can be misleading, with some top four and five power circle rated companies not scoring much above the score of the average company.

This review will look at the JD Power ratings & numerical scores for 21st Century, in all the JD Power insurance studies where it was included in the last three years, to see what its current JD Power ratings really say about the quality of the claims & customer service for the company.

Another measure of quality for an automobile insurance company is the number of upheld complaints filed against it with a state’s insurance regulatory authority, adjusted for the company’s market share. This review will show you if 21st Century has a better than average, average, or below average complaint record for 2009, 2010, 2011, 2012, 2013 & 2014. Additionally, I’ll review the AM Best Financial Strength Rating (FSR) for 21st Century insurance.

The smart insurance buyer shops for the best combination of coverage, price, and service, so be sure to use the ad below this paragraph (or the ad at the end of this review) to get price quotes from multiple insurance companies and find the best insurance company for you. Continue reading

Progressive Review: Auto Insurance Price Competitiveness, AM Best Financial Strength Ratings & Complaints 2009-2014

This Progressive Insurance review will evaluate, for the most recent five year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013, & 2014), the auto insurance complaint record for the major subsidiary companies of Progressive, to determine whether each subsidiary, such as Progressive Northern Insurance Company, has a better-than-average, average, or worse-than-average customer complaint record.

I’ll also look at the JD Power ratings for Progressive auto insurance pricing, and increases & decreases in market share (as measured by annual written premiums) for each Progressive subsidiary, as a possible indication of high or low car insurance rates. In addition, I’ll review the AM Best Financial Strength Ratings for the Progressive insurance companies, too. Continue reading

GEICO Insurance Review: Auto & Home Insurance Customer Complaints, AM Best & JD Power Ratings

This GEICO Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013 & 2014), the annual auto insurance complaints for the subsidiary companies of GEICO, to determine whether each subsidiary, such as GEICO Casualty Company, has a better-than-average, average, or worse-than-average customer complaint record.

In addition to reviewing & rating its most recent six year complaint record, I’ll analyze the change in the JD Power home & auto insurance scores & ratings for GEICO insurance from 2012 to 2015, and compare them to the scores of leading competitors, like State Farm, Allstate, The Hartford, Travelers, American Family, Farmers, Safeco, Nationwide, Liberty Mutual, Progressive, and others. I’ll review the AM Best Financial Strength Rating (FSR) for the GEICO subsidiaries, too. Continue reading

Nationwide Insurance Review: Auto / Homeowners Insurance Price Competitiveness, AM Best Financial Strength Ratings & Complaint Records 2009-2014

This Nationwide Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013, & 2014), the home & auto insurance complaint ratings for the subsidiary companies of Nationwide insurance group, to determine whether each subsidiary, such as Nationwide Mutual Insurance Company or Nationwide Property & Casualty Insurance Company, has a better-than-average, average, or worse-than-average customer complaint record.

I’ll also look at the JD Power ratings for Nationwide’s auto & homeowner insurance pricing, and increases & decreases in market share (as measured by annual written premiums) for each Nationwide subsidiary, as a possible indication of high or low insurance rates. In addition, I’ll analyze the AM Best Financial Strength Ratings for the Nationwide insurance companies, too. Continue reading

Farmers Review: Auto / Homeowners Insurance Price Competitiveness, AM Best Financial Strength Ratings & Complaints 2009-2014

This Farmers Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013, & 2014), the home & auto insurance complaint ratings for the subsidiary companies of Farmers insurance group, to determine whether each subsidiary, such as Farmers Insurance Exchange or Mid-Century Insurance Company, has a better-than-average, average, or worse-than-average customer complaint record.

I’ll also look at the JD Power ratings for Farmers auto & homeowner insurance pricing, and increases & decreases in market share (as measured by annual written premiums) for each Farmers subsidiary, as a possible indication of high or low insurance rates. In addition, I’ll review the AM Best Financial Strength Ratings for the Farmers insurance companies, too. Continue reading

Auto Club of Southern California Insurance Review: JD Power Ratings, AM Best Financial Strength Ratings, & Complaint Record

Auto Club of Southern California is one of the group of insurance companies owned by AAA (American Auto Association), and its subsidiary companies sell most of their auto & home insurance in Southern California (no surprise there), but also in the states of Texas and Missouri, through local independent insurance agents and usually AAA offices.

AAA owns other insurance groups, like Commerce & Auto Club Group, sometimes competing in other US regions, such as these two companies insuring in the Northeast (MA, NH) and the Midwest (MI, WI, MN, IL, et al) respectively. If your home or auto is insured through AAA, make sure you know the name of the AAA company insuring you, to check the right review. If you live in Southern CA, Texas, or Missouri, or even Arkansas, Illinois, Indiana, Kansas, Maine, New Hampshire, Pennsylvania, Vermont, there is a good chance you are insured with an Auto Club of Southern California subsidiary company included here.

This Auto Club of Southern California Insurance review, in addition to rating the most recent six year complaint record for Auto Club of Southern California, will analyze the change in the JD Power home & auto insurance scores & ratings for Auto Club of Southern California over the last few years, and compare them to the scores of leading competitors, like State Farm, Allstate, Farmers, Progressive, & GEICO. I’ll review the AM Best Financial Strength Rating (FSR) for the Auto Club of Southern California insurance subsidiaries insuring cars & homes, too. Continue reading

Safeco Review: Auto / Homeowners Insurance Price Competitiveness, AM Best Financial Strength Ratings & Complaints 2009-2014

This Safeco Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013, & 2014), the home & auto insurance complaint ratings for the subsidiary companies of Safeco insurance, to determine whether each subsidiary, such as Safeco Insurance Company of America, has a better-than-average, average, or worse-than-average customer complaint record. Continue reading

Ameriprise / IDS Insurance Review: JD Power Ratings, AM Best Financial Strength Ratings, & Multi-Year Complaint Records

Ameriprise / IDS Insurance (Once known as American Express Insurance) is a major auto & home insurance company selling direct to the consumer in the USA, probably best known for its marketing relationship with Costco. This Ameriprise / IDS Insurance review will analyze, in addition to the company’s home & auto insurance complaint record, the change in the JD Power home & auto insurance scores & ratings for Ameriprise Insurance over the last few years, and compare them to the scores of leading competitors, like State Farm, Allstate, Progressive, Farmers, & GEICO.

In addition, this review will analyze the auto & home insurance customer complaints for Ameriprise / IDS over the last three years, and let you know if Ameriprise has a better than average, average, or worse than average complaint record. The smart insurance buyer shops for the best combination of coverage, price, and service, so be sure to use the ad below this paragraph (or the ad at the end of this review) to get price quotes from multiple insurance companies and find the best insurance company for you. Continue reading

CSAA / AAA NCNU Insurance Review: AM Best, JD Power Ratings & Auto & Home Insurance Customer Complaint Record

This review will evaluate, for the most recent six year period where reliable statistics are available (2009-2014), the home & auto insurance complaints against the subsidiary companies of California State Automobile Association (CSAA), also referred to as AAA of Northern California, Nevada, and Utah (NCNU), to determine whether each subsidiary, such as CSAA Insurance Exchange, has a better-than-average, average, or worse-than-average customer complaint record.

In addition to reviewing & rating its most recent six year complaint record, I’ll analyze the change in the JD Power home & auto insurance scores & ratings for CSAA / AAA NCNU over the last few years, and compare them to the scores of leading competitors, like State Farm, Allstate, Farmers, Progressive, & GEICO. I’ll review the AM Best Financial Strength ratings for the CSAA / AAA NCNU subsidiaries, too. Continue reading

Auto Owners Insurance Review: JD Power Ratings, AM Best Financial Strength Ratings, & Multi-Year Complaint Records

Auto-Owners sells auto & home insurance through more than 6,100 independent insurance agencies, located in 26 states: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Carolina, North Dakota, Ohio, Pennsylvania, South Carolina, South Dakota, Tennessee, Utah, Virginia, and Wisconsin.

This Auto Owners Insurance review, in addition to rating the most recent six year complaint record for the Auto Owners Insurance companies, will analyze the change in the JD Power home & auto insurance scores & ratings for Auto-Owners over the last few years, and compare them to the scores of leading competitors, like State Farm, Allstate, Farmers, Progressive, & GEICO. I’ll review the AM Best Financial Strength Rating (FSR) for the Auto Owners Insurance subsidiaries, too. Continue reading

Mercury Insurance Review: Auto & Home Insurance Customer Complaints, AM Best & JD Power Ratings

This Mercury Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013 & 2014), the home & auto insurance complaint ratings for the subsidiary companies of Mercury Insurance Group, to determine whether each subsidiary, such as Mercury Casualty Company or California Automobile Insurance Company, has a better-than-average, average, or worse-than-average customer complaint record. I’ll look at increases & decreases in market share (as measured by annual written premiums) for each Mercury Insurance subsidiary, as a possible indication of low or high insurance rates & pricing.

In addition to reviewing & rating its most recent six year complaint record, I’ll analyze the AM Best Financial Strength Ratings, and change in the JD Power home & auto insurance scores & ratings for Mercury insurance from 2012 to 2015, and compare them to the scores of leading competitors, like State Farm, Allstate, Travelers, Safeco, Nationwide, Hartford, Farmers, Progressive, & GEICO. Continue reading

Allied Insurance Review: Auto & Home Insurance Customer Complaint Statistics, JD Power & AM Best Ratings

This Allied Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013, & 2014), the home & auto insurance complaint ratings for the subsidiary companies of Allied Insurance, to determine whether each subsidiary, such as AMCO Insurance Company or Depositors Insurance Company, has a better-than-average, average, or worse-than-average customer complaint record. I’ll look at increases & decreases in market share (as measured by annual written premiums) for each Allied subsidiary, as a possible indication of low or high insurance pricing.

This review will also analyze the JD Power score & ratings for Allied Insurance in the JD Power 2015 Auto Insurance Purchase Experience Study, and comparing Allied auto insurance rates to the rates of leading competitors, like State Farm, Progressive, & GEICO. I’ll review the AM Best Financial Strength Rating (FSR) for the Allied insurance subsidiaries insuring cars & homes, too. Continue reading

American Family Insurance Review: JD Power Ratings, AM Best Financial Strength Ratings, & Multi-Year Complaint Records

American Family is a major US auto & home insurance company, and is available in the states of Arizona, Colorado, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Minnesota, Missouri, North Dakota, Nebraska, Nevada, Ohio, Oregon, South Dakota, Utah, Washington, and it is the largest insurer of private passenger vehicles in its home state of Wisconsin. This review will analyze the change in the JD Power home & auto insurance scores & ratings for American Family Insurance over the last few years, and compare them to the scores of major competitors, like Allstate, State Farm, Progressive, Farmers, & GEICO.

In addition, this review will analyze the auto & home insurance customer complaints for American Family over the last six years, and let you know if American Family has a better than average, average, or worse than average complaint record. I’ll review the AM Best Financial Strength Rating (FSR) for the American Family insurance subsidiaries insuring cars & homes, too. Continue reading

Liberty Mutual Review: Auto / Homeowners Insurance Price Competitiveness, AM Best Financial Strength Ratings & Complaint Records 2009-2014

This Liberty Mutual Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013 & 2014), the auto & home insurance complaints for the subsidiary companies of the Liberty Mutual Insurance, to determine whether each of their subsidiaries, such as Liberty Mutual Fire Insurance Company or First Liberty Insurance Corporation, has a better-than-average, average, or worse-than-average customer complaint record.

This review also looks at the JD Power ratings for Liberty Mutual’s auto & homeowner insurance pricing, and increases & decreases in market share (as measured by annual written premiums) for each Liberty Mutual subsidiary, as a possible indication of competitive pricing. In addition to reviewing & rating its most recent six year complaint record and its auto & homeowners insurance rates, I’ll analyze the AM Best Financial Strength Ratings for the Liberty Mutual insurance companies, too. Continue reading

Hartford Insurance Review: AM Best Financial Strength Ratings & Auto / Homeowners Complaint Records 2009-2014

This Hartford Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013 & 2014), the home & auto insurance complaints for the subsidiary companies of The Hartford Insurance Group, to determine whether each subsidiary, such as Hartford Insurance Company of the Midwest or Sentinel Insurance Company LTD, has a better-than-average, average, or worse-than-average customer complaint record.

I’ll look at increases & decreases in market share (as measured by annual written premiums) for each Hartford subsidiary, and Hartford’s JD Power ratings for auto & homeowners insurance pricing, as possible indications of competitive insurance rates for you. I’ll review the AM Best Financial Strength Rating (FSR) for the Hartford subsidiaries, too. Continue reading

Erie Insurance Review: AM Best, JD Power Ratings & Auto & Home Insurance Customer Complaint Record

This Erie Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013 & 2014), the home & auto insurance complaints for the subsidiary companies of the Erie insurance group of companies, to determine whether each subsidiary, such as Erie Insurance Exchange or Erie Insurance Property & Casualty Company, has a better-than-average, average, or worse-than-average customer complaint record.

In addition to reviewing & rating its most recent six year complaint record, I’ll analyze the change in the JD Power home & auto insurance scores & ratings for Erie insurance from 2012 to 2016, and compare them to the scores of leading competitors, like State Farm, Allstate, Farmers, Travelers, Safeco, Nationwide, Liberty Mutual, Progressive, & GEICO. I’ll review the AM Best Financial Strength ratings for the Erie insurance companies, too. Continue reading

State Auto Review: Auto / Homeowners Insurance Price Competitiveness, AM Best Financial Strength Ratings & Complaints 2009-2014

This State Auto Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013, & 2014), the home & auto insurance complaint record for the subsidiaries of State Auto Insurance, to determine whether each subsidiary, such as Meridian Security Insurance Company or Milbank Insurance Company or State Automobile Mutual Insurance Company, has a better-than-average, average, or worse-than-average customer complaint record. This review will also look at the AM Best & JD Power ratings for State Auto, as well as the price competitiveness for State Auto home & car insurance. Continue reading

MAPFRE / Commerce Insurance Review: AM Best, JD Power Ratings & Auto & Home Insurance Customer Complaint Record

This MAPFRE / Commerce Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009-2014), the home & auto insurance complaints for the subsidiary companies of MAPFRE / Commerce insurance group, to determine whether each subsidiary, such as American Commerce Insurance Company or Commerce Insurance Company, has a better-than-average, average, or worse-than-average customer complaint record.

In addition to reviewing & rating its most recent six year complaint record, I’ll analyze the change in the JD Power home & auto insurance scores & ratings for the Commerce / MAPFRE insurance companies from 2012 to 2015, and compare them to the scores of leading competitors, like State Farm, Allstate, Farmers, Progressive, & GEICO. I’ll review the AM Best Financial Strength ratings for the Commerce / MAPFRE subsidiaries, too. Continue reading

Chubb Insurance Review: AM Best, JD Power Ratings & Auto & Home Insurance Customer Complaint Record

This Chubb Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009-2014), the home & auto insurance complaint ratings for the subsidiary companies of Chubb insurance, to determine whether each subsidiary, such as Federal Insurance Company or Great Northern Insurance Company, has a better-than-average, average, or worse-than-average customer complaint record.

In addition to reviewing & rating its most recent six year complaint record, I’ll analyze the change in the JD Power home & auto insurance scores & ratings for Chubb insurance over the last few years, and compare them to the scores of leading competitors, like State Farm, Allstate, Farmers, Progressive, & GEICO. I’ll review the AM Best Financial Strength ratings for the Chubb subsidiaries, too. Continue reading

Hanover Insurance Review: Auto & Home Insurance Customer Complaints, AM Best & JD Power Ratings

This Hanover Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013 & 2014), the home & auto insurance complaint ratings for the subsidiary companies of Hanover insurance group, to determine whether each subsidiary, such as Citizens Insurance Company of America or Massachusetts Bay Insurance Company, has a better-than-average, average, or worse-than-average customer complaint record.

In addition to reviewing & rating its most recent six year complaint record, I’ll analyze the change in the JD Power home & auto insurance scores & ratings for Hanover insurance from 2012 to 2016, and compare them to the scores of leading competitors, like State Farm, Allstate, The Hartford, Travelers, Safeco, Nationwide, Liberty Mutual, Farmers, Progressive, & GEICO. I’ll review the AM Best Financial Strength Rating (FSR) for the Hanover insurance subsidiaries, too. Continue reading

Encompass Insurance Review: AM Best, JD Power Ratings & Auto & Home Insurance Customer Complaint Record

This Encompass Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009-2014), the home & auto insurance complaint ratings for the subsidiary companies of Encompass insurance group of companies, to determine whether each subsidiary, such as Encompass Home & Auto Insurance Company, has a better-than-average, average, or worse-than-average customer complaint record.

In addition to reviewing & rating its most recent six year complaint record, I’ll analyze the change in the JD Power home & auto insurance scores & ratings for Encompass insurance from 2012 to 2015, and compare them to the scores of leading competitors, like State Farm, Allstate, Farmers, Travelers, Safeco, Nationwide, Liberty Mutual, Progressive, & GEICO. I’ll review the AM Best Financial Strength ratings for the Encompass insurance companies, too. Continue reading

COUNTRY Insurance Review: AM Best, JD Power Ratings & Auto & Home Insurance Customer Complaint Record

This COUNTRY Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009 – 2014), the home & auto insurance complaints for the subsidiary companies of Country Financial Group, to determine whether each subsidiary, such as Country Mutual Insurance Company, has a better-than-average, average, or worse-than-average customer complaint record.

In addition to reviewing & rating its most recent six year complaint record, I’ll analyze the change in the JD Power home & auto insurance scores & ratings for COUNTRY insurance from 2012 to 2016, and compare them to the scores of leading competitors, like State Farm, Allstate, Farmers, Nationwide, Progressive, & GEICO. I’ll review the AM Best Financial Strength ratings for Country Financial, too. Continue reading

Direct General Insurance Review: Auto Insurance Customer Complaints, JD Power Customer Satisfaction & AM Best Financial Strength Ratings

Direct General is an insurance company selling nonstandard auto insurance (for people not qualifying for lower-priced, standard or preferred auto insurance rates), motorcycle, and term life insurance in the 13 US states of Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Mississippi, Missouri, North Carolina, South Carolina, Tennessee, Texas, & Virginia. Direct General is an important insurance company to know, if you live in any of the states where it operates, and have trouble qualifying for low auto or motorcycle insurance rates due to your or a driver in your household’s driving record, lack of driving experience, no prior insurance, lapse in coverage, or other reasons. When you pay a lot for auto insurance, and fewer car insurance companies will insure you, it’s even more important to know all your company options, and choose the company with acceptable service for the coverage you need at the best price. Now you know if Direct General is an option for you, it’s easy enough to contact them for a price quote. This review will show you not only how to contact Direct General for a quote, but give you the latest company ratings and complaint information about the Direct General insurance companies, to help you decide if Direct General is a good choice for you. I’ll also give you the names of the major insurance companies offering nonstandard auto insurance, competing with Direct General, so you have more options to shop for a better price or better service. Continue reading

Dairyland / Viking / Peak Insurance Review: Auto Insurance Complaint Record & Ratings

Dairyland, Viking, and Peak, all owned by Sentry Insurance, are nonstandard auto insurance companies for drivers without insurance, tickets or accidents, license suspensions, recently licensed, and other factors making them ineligible for standard auto insurance with most companies. It’s easy to find a lot of bad reviews for Dairyland, Viking, or Peak insurance on the Internet, like you can find for all insurance companies. Unfortunately, complaints written by customers are hard to tell if the complaints are legitimate. This review has complaint ratings for the Dairyland, Viking, and Peak insurance companies compiled by the National Association of Insurance Commissioners, from statistics gathered by each state’s insurance department. I think these statistics are more reliable and relevant for evaluating an insurance company’s customer service than personal accounts. Plus, you can see how these companies’ complaint records compare to the average complaint record for the auto insurance industry.

Because Dairyland, Viking, & Peak insure high risk drivers, their customers are more likely to cause automobile accidents. I also provide in this article contact phone numbers for customer service, claims reporting, & fraud reporting, which can be used by both Dairyland policy holders, and other people involved in accidents with Dairyland customers. Continue reading