Does your auto insurance company have many complaints? Will you have a problem placing a claim, or have a valid claim delayed or denied? Is your company going to provide you with a good or bad experience? Most consumers fail to check the complaint records of their insurance companies. Here I provide complaint information for the 11 largest auto insurance companies, covering 95% of the Hawaii auto insurance market, and rank them, from best to worst, based on their 2009 Hawaii auto insurance complaint ratios (2009 is the most recent year for which state data is available). Continue reading →