Missouri Home Insurance Reviews: Complaint Ratings for 40 Top Companies

Do you know if your homeowners insurance company has a lot of complaints? Will you have difficulty placing a claim, or have a valid claim delayed or denied? Most consumers fail to check the complaint records of their insurance companies. Will your company turn out to be good or bad when you most need them? Here I provide complaint information for the 40 biggest (by Missouri market share, based on premium) home insurance companies, covering 89% of the Missouri home insurance market. I rate and rank them, from best to worst, based on their homeowners insurance complaints for the last three years, 2008 through 2010. (Accurate 2011 data not available yet). Continue reading

Mississippi Home Insurance Reviews: Complaint Ratings for 30 Top Companies

Does your home insurance company have a very large amount of customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Will you find out your company is good or bad when you need it? Most consumers fail to check the complaint records of their insurance companies. This blog post provides complaint information for the 30 largest Mississippi home insurance companies & rates and ranks them, from best to worst, based on their 2010 national complaint record (Accurate 2011 complaint records are not available yet). Continue reading

Massachusetts Home Insurance Reviews: Complaint Ratings for 25 Top Companies

Does your home insurance company have too many complaints? Will you have a problem placing a claim, or have a valid claim delayed or denied? Do you really know if your company will turn out to be a good or bad experience for you? Most consumers fail to check the complaint records of their insurance companies. This blog posts provide complaint information for the 25 largest home insurance companies in MA, and rates them, from best to worst, based on their combined home insurance complaint records, for the years 2006 through 2010. I also provide the combined complaint information on the rest of the Massachusetts home insurance market, including the MA FAIR plan. Continue reading

Hawaii Home Insurance Reviews: Complaint Ratings for 20 Top Companies

Does your homeowners insurance company have too many complaints? Will you have a problem placing a claim, or have a valid claim delayed or denied? Will your company provide you with a good or bad experience? Most consumers fail to check the complaint records of their insurance companies. Here I provide complaint information for the 20 largest home insurance companies in Hawaii, and rank them from best to worst, based on their 2010 national complaint ratios (Accurate 2011 data is not available yet). Continue reading

Minnesota Home Insurance Reviews: Complaint Ratings for 17 Top Companies

Does your home insurance company have a large amount of customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Is your insurance company any good, or is it bad? Most consumers fail to check the complaint records of their insurance companies. This blog post provides complaint information for the 17 leading Minnesota home insurance companies and ranks them from best to worst, based on their 2010 national complaint record (Accurate 2011 complaint records are not available yet). Continue reading

Michigan Home Insurance Reviews: Complaint Ratings for 40 Top Companies

Does your home insurance company have too many complaints? Will you have difficulty placing a claim, or have a valid claim delayed or denied? How do you know if your company is any good or bad? Most consumers fail to check the complaint records of their insurance companies. Here I provide complaint information for forty of the largest (by market share in Michigan, based on premium) home insurance companies and rank them, from best to worst, based on their 2010 record of homeowners insurance complaints in Michigan (Accurate 2011 data is not available yet). Continue reading

Maryland Home Insurance Reviews: Complaint Ratings for 20 Top Companies

Does your homeowners insurance company have a large amount of customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Is your insurance company good or bad? Most consumers fail to check the complaint records of their insurance companies. This blog post provides complaint information for the twenty leading Maryland home insurance companies and ranks them from best to worst, based on their 2010 national complaint record (Accurate 2011 complaint records are not available yet). Continue reading

Maine Home Insurance Reviews: Complaint Ratings for 22 Major Companies

Does your home insurance company have a lot of complaints? Will you have difficulty placing a claim, or have a valid claim delayed or denied? Will your company be good or bad when you need them? Most consumers fail to check the complaint records of their insurance companies. Here I provide complaint information for 22 major property insurance companies offering coverage in Maine, and rate them based on their Maine complaint record. See the best & worst companies. Continue reading

Louisiana Home Insurance Reviews: Complaint Ratings for 20 Top Companies

Does your homeowners insurance company have a great amount of customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Is your company good or bad? Most consumers fail to check the complaint records of their insurance companies. This blog post provides complaint information for the 20 largest Louisiana home insurance companies, covering more than 79% of the 2010 Louisiana home insurance market, and rates them based on their 2010 national complaint record (Accurate 2011 complaint records are not available yet). Know the best & worst home companies! Continue reading

Kentucky Auto & Home Insurance Reviews: Complaint Ratings for 35 Top Companies

Does your insurance company have a lot of complaints? Will you have difficulty placing a claim, or have a valid claim delayed or denied? How do you know if your company is good or bad? Most consumers fail to check the complaint records of their insurance companies. Here I provide complaint information for 35 of the largest (by market share in Kentucky, based on premium) auto & home insurance companies and rank them, from best to worst, based on their 2010 record of Kentucky complaints (Accurate 2011 data not available yet) Continue reading

Kansas Home Insurance Reviews: Complaint Ratings for Top 21 Companies

Does your homeowners insurance company have a lot of complaints? Will you have difficulty placing a claim, or have a valid claim delayed or denied? Do you know if your company is good or bad? Most consumers fail to check the complaint records of their insurance companies. Here I provide complaint information for 20 of the largest (by market share in Kansas, based on premium) home insurance companies and rank them, from best to worst, based on their 2010 record of Kansas home insurance complaints (Accurate 2011 data not available yet). Also included are complaint ratios for all other home insurance companies (one) with 10 or more Kansas complaints in 2010. Continue reading

Iowa Home Insurance Reviews: Complaint Ratings for 40 Major Companies

Does your homeowners insurance company have a large amount of customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? How do you know if your company is any good or bad? Most consumers fail to check the complaint records of their insurance companies. This blog post provides complaint information for 40 large Iowa home insurance companies, and rates them from best to worst based on their 2010 national complaint record (Accurate 2011 complaint records are not available yet). Continue reading

Indiana Home Insurance Reviews: Complaint Ratings for 30 Major Companies

Does your home owners insurance company have a lot of complaints? How good is your company? Will you have difficulty placing a claim, or have a valid claim delayed or denied? Most consumers fail to check the complaint records of their insurance companies. Here I provide complaint information for the 30 largest (by Indiana market share) home insurance companies, and rank them from best to worst based on their 2010 complaint record (Accurate 2011 complaint record not available yet). Continue reading

Illinois Home Insurance Reviews: Complaint Ratings for 25 Leading Companies

Does your homeowners insurance company have a lot of complaints? Will you have difficulty placing a claim, or have a valid claim delayed or denied? How do you know if your insurance company is any good? Most consumers fail to check the complaint records of their insurance companies. Here I provide complaint information for all the major home insurance companies in Illinois, and rank them, from best to worst, based on their 2010 record of homeowners insurance complaints in Illinois (Accurate 2011 data not available yet). Continue reading

Idaho Home Insurance Reviews: Complaint Ratings for 16 Major Companies

Does your homeowners insurance company have a large amount of customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Do you really know if your company is any good? Most consumers fail to check the complaint records of their insurance companies. This blog post provides complaint information for the 16 largest Idaho home insurance companies, covering 80% of the 2010 Idaho homeowners insurance market, and rates them based on their 2010 national complaint record. Find out which companies are the best and the worst.(Accurate 2011 complaint records are not available yet). Continue reading

Continuous Prior Home Insurance Saves You Money

One of the factors used to get you lower homeowners insurance rates and additional discounts is the length of your prior continuous home insurance history. An important time to shop for lower home insurance rates are when you have one year, three years, & five years or more of current continuous insurance coverage. However, sometimes customers don’t get the proper credit for the length of their continuous insurance history. My blog post today will give you tips to avoid mistakes & make sure the insurance companies quoting you give you the lowest price for which you qualify. Continue reading

Georgia Home Insurance Reviews: Customer Satisfaction Ratings Ranking 16 Major Companies

Does your homeowners insurance company have a large amount of customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Is your company any good? Most consumers fail to check the complaint records of their insurance companies. This blog post ranks 16 of the largest Georgia home insurance companies based on their 2011 JD Power customer satisfaction ratings, and links to a review with each insurance company’s complaint record. Find out the best & worst companies. Continue reading

Finding Home Insurance for Older Homes

If you have an older home, you may find some home insurance companies unwilling to insure you. Due to the recent severe tornado season, Alfa insurance will no longer sell homeowners insurance covering homes built before 2001 in Alabama. If you buy a home built in 2000, will you have a hard time finding an insurance company willing to insure your home? Not likely, unless you are near the coast or in tornado alley, but the older your home is, the more likely you are to find some insurance companies unwilling to offer you home insurance.

The good news is home insurance company eligibility requirements are very different among insurance companies. You may have a home built in 1940. Some insurance companies will refuse to insure it. Some insurance companies will insure it depending on the age or type of the wiring, heating, or plumbing systems. Some insurance companies will insure it without any additional qualifications due to the home’s age.

However, if you own an older home, you may have some issues getting homeowners insurance, or getting home or property insurance covering you for replacement cost, particularly if the home is a rental property.

Homeowners insurance providing replacement cost coverage is needed to avoid having to pay tens of thousands of dollars out of your own pocket, due to depreciation, if you have a large claim. You may need to jump through a few hoops, and shop with all the leading insurance companies, but you should be able to get property insurance with replacement cost on an older home.

My blog post today will give you some tips to help you find the insurance coverage you need for an older home.

You need to know these things about your home:

Your home’s Foundation

If your home is built on a continuous masonry foundation, no homeowners insurance company should have an issue with your foundation — as long as it is not crumbling. But some older houses are built on an open pier & post foundation. This will be a deal breaker for many insurance companies, but some insurance companies will not have an issue with it. However, I would be very surprised if you could get earthquake coverage if your home has any part of it on a pier & post (or post & beam) foundation.

If your home’s foundation is not a continuous masonry foundation, you may become discouraged if you contact 3 or 5 insurance companies and they all tell you they can’t insure you becauseĀ  of the foundation. Keep shopping, and consult a local independent insurance agent having knowledge of your local home insurance market.

Your home’s heating system (HVAC)

Depending where your home is located in the USA, many insurance companies require the homes they insure to have a central, thermostatically controlled heating system.

In states subject to cold weather, like Minnesota, this is a necessity. However, in the South & Pacific Northwest, where we have mild winters, and there are many homes without central heating, this requirement may be less strict.

On older homes where central heating is present or required, you will need to know the age of your furnace and water heater, how it is powered (electric, gas, oil, etc.), whether it is controlled by a thermostat, and if it is up to code.

Supplemental heating, like a wood stove or pellet stove, is usually okay if it is up to code, the stove is Underwriter’s Lab approved, and it was professionally installed.

If you use your stove as your primary heating source, be sure to tell the insurance company you also have central heat, too.

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Once again, the rules will vary from company to company, so shop with all the leading insurance companies to find one that meets your needs with the least hassle. Be honest about your situation, and ask what you can do to make your home qualify, if you had a hard time finding affordable home insurance.

Your home’s electrical system

If your older home is on circuit breakers, you should have few problems with insurance companies offering you home insurance. However, if the home is an old home and a rental, depending on the age, you may have to have the home completely rewired (not just updated) to get a replacement cost policy.

Believe it or not, replacement cost policies can sometimes be A LOT less expensive than actual cash value property insurance policies. So getting replacement cost is not just better coverage, but can offer you a better price, too.

Some insurance companies will not insure you if your electrical service is on fuses, or there is knob & tube wiring in service. Some major insurance companies won’t ask you any questions about the wiring, if the home is owner occupied, regardless of the age.

Your home’s plumbing system

Know what plumbing updates have been done to your home, when they were completed, and if and when the entire system was re-plumbed. Re-plumbing as of a certain date may be required for replacement cost on a rental property.

Read the homeowners insurance application before you sign it

Insurance companies & agents have to ask you a lot of questions to quote your insurance accurately. To save you time, agents sometimes skip questions which show up on the application.

For example, if an agent has seen a picture of your home, or has access to information about your home, they may not ask you to confirm your house has an asphalt roof, when they are pretty sure it does.

Also, if your house has a central vacuum system, it will increase the replacement cost of your house by a small amount, but central vacuum systems are fairly uncommon for an agent to waste your time asking about it.

Unfortunately, some agents will skip over important questions, or make assumptions which turn out to be wrong.

For example, to qualify for home insurance with Company X, you can’t have knob and tube wiring in service. The question appears on the application, but your agent is unaware of its importance. Many insurance companies will not inspect your home to verify there is no knob and tube wiring. If you sign the homeowners application, and a box is checked on the application stating you do not have knob & tube wiring, you can later have a claim denied, and your policy voided, if it is discovered your home has knob and tube wiring.

Always read the application and make sure all questions are answered accurately, to the best of your knowledge. Ask your agent or insurance company if you have any questions.

Insuring an older home can sometimes be a challenge, but by shopping with all the leading insurance companies, you can be assured you will find the best coverage and the best price.

Are you insuring an older home? What insurance company do you use? Did they have any special requirements? Tell me about it. Please leave a comment on my facebook page. Follow me on Twitter for important insurance consumer news and new blog entries at CarInsWatch.

Delaware Home Insurance Reviews: Complaint Ratings & Customer Satisfaction Ratings

Does your homeowners insurance company have a large amount of customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Did you choose a good or bad company? Most consumers fail to check the complaint records of their insurance companies. This blog post provides complaint information for the 10 largest Delaware home insurance companies, covering 80% of the Delaware homeowners insurance market, and ranks them based on their JD Power 2011 national homeowners insurance study customer satisfaction ratings.See the best & worst insurance companies! Continue reading

Connecticut Home Insurance Reviews: Complaint Ratings for 16 Leading Companies

Does your homeowners insurance company have a large amount of customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Is your company good or bad? Most consumers fail to check the complaint records of their insurance companies. This blog post provides complaint information for the 16 largest Connecticut Property & Casualty insurance companies selling homeowners insurance, based on 2009 market share, and rates & ranks them based on their 2010 complaint record (Accurate 2011 complaint records are not available yet). Find the best and avoid the worst companies. Continue reading

Colorado Home Insurance Reviews: Complaint Ratings Ranking 24 Top Companies

Does your homeowners insurance company have a lot of complaints? Will you have difficulty placing a claim, or have a valid claim delayed or denied? Is your company good or bad? Most consumers fail to check the complaint records of their insurance companies. Here I provide complaint information for the 24 largest (by market share, based on premium) home insurance companies, covering about 80% of the Colorado homeowners insurance market, and rate & rank them, from best to worst, based on their 2010 record of home insurance complaints (Accurate 2011 data is not available yet). Continue reading

Arkansas Home Insurance Reviews: Complaint Ratings for 20 Major Companies

Does your homeowners insurance company have a large amount of customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Are you insured with a good or bad company? Most consumers fail to check the complaint records of their insurance companies. This blog post provides complaint information for the 20 largest Arkansas home insurance companies, covering 86% of the 2010 Arkansas home insurance market, and rates them based on their 2010 national complaint record (Accurate 2011 complaint records are not available yet). I also include a list of the 5 homeowners insurance companies with the most confirmed complaints in 2010, made by customers in Arkansas. Sort out the best companies from the worst companies. Continue reading

Acts of God Not Covered By Insurance?

Every once in a while, I will run across a situation where someone asks are acts of God covered by their insurance, or someone claiming acts of God are excluded from their insurance. This has mystified me, because I spent many years working in the personal insurance industry, and I never saw the words “act of God” in an insurance policy, either covering them or excluding them. I can’t say this term is not used in any insurance policy, but I have not seen it used in auto or home insurance.

It seems an act of God does have a legal definition in the USA, and this blog post will explain how it might affect you & your insurance, and how to find out what is covered by your own insurance, so you are not surprised when you have a claim, and feel ripped off.

What is an act of God?

An act of God is an inevitable accident which cannot be prevented or avoided by the acts of people. For example, a natural disaster, such as a flood, lightning, earthquake, tsunami, orĀ  tornado, may be considered an act of God.

Do Insurance Policies Exclude Acts of God?

In my experience, the answer is no, the term is not used in insurance policy language. But I am not familiar (nor is anyone) with every insurance policy from every insurance company, even for home & auto insurance.

If you want to know what is covered by your insurance, contact your agent, or your insurance company if you don’t have an agent, and have them review the limitations, exclusions, & causes of loss covered by your insurance. Ask to receive a copy of your insurance policy, and read it. Ask your agent /insurance company if you have any questions.

A common mistake people make is they buy insurance and assume they are covered for anything costly happening with their home & auto. You need to know how you are covered, before you have a claim, to know if you have the coverage you need.

Acts of God & Auto / Car Insurance

If you want to be insured against most acts of God (hurricane, lightning, flood, tornadoes, hail, etc.)for damage to your car, ask your agent about Comprehensive coverage. Comprehensive coverage is one of the two types of coverage insuring you for damage to your car, when people use the slang term, “full coverage.” The other type of coverage insuring damage to your car is Collision coverage.

If you’re car is damaged by a collision — you hit another car or object, like a tree, or another car hits you, or a shopping cart rolls into your car, or if you overturn (upset is the proper term) your car, you are covered, if the damage is more than your deductible, if you have Collision coverage.

Comprehensive coverage insures your car from damage for causes other than collision. In fact, some insurance companies call their Comprehensive coverage Other Than Collision coverage.

Both Comprehensive coverage & Collision coverage are subject to exclusions and limitations. Your claim will be denied for a collision if you intentionally hit another car.

You may consider the eventual mechanical breakdown of your car an act of God, but your auto insurance policy is not going to cover it — not because an act of God is excluded, but because damage from mechanical breakdown is excluded.

The Comprehensive coverage, if you have it on your auto insurance policy, covers damage to your car from earthquake, flood, hail, fire, and other natural disasters. Usually, any cause of damage to your car is covered, unless it is excluded.

It’s hard to find an act of God which is excluded by Comprehensive coverage. But a common exclusion is contamination from a biological or chemical agent. If the contamination is naturally occurring and inevitable, it could be considered an act of God, but once again, it is not excluded because it may be considered an act of God.

Comprehensive coverage may sound like it is expensive — anything called Comprehensive sounds like it should cost a lot more — but it is usually a lot less expensive than Collision coverage, and makes sense to have it, even on older cars, unless your car is in poor condition and of little value.

There can be important differences among insurance companies’ auto insurance policies, and you want to make sure you buy the auto insurance policy meeting your needs.

However, coverage like Comprehensive & Collision are usually standard among most insurance companies. A Comprehensive claim covered by one car insurance company will typically be covered in the same way with another car insurance company.
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This makes it easy to shop for the best price. Consider the complaint record & customer service of each insurance company, decide on the coverage you need, then insure with the best auto insurance company for you at the lowest price.

Acts of God & Home Insurance

Two big acts of God — earthquake and flood — are excluded from basic homeowners insurance policies. Some insurance companies allow you to purchase additional coverage for earthquake. Flood insurance is available as a separate insurance policy.

Homeowners insurance policies, too, have standardized coverage, and similarities among insurance companies. But unlike most auto insurance, there can be extremely important differences in coverage available from competing home insurance companies.

It’s okay to shop for the best price for home insurance, but don’t buy the cheapest home insurance policy, if there is another home insurance policy with much better coverage, at a reasonable price.

Many home insurance policies insure your home on an “open peril” basis, meaning unless the cause of damage (the “peril,” such as a hurricane or earthquake) is excluded, it is covered.

The personal property inside the house is usually insured on a “named peril” basis, meaning only the perils listed in the policy (such as “explosion,” “theft,” or “vandalism,” if they are listed as covered perils in your insurance policy) are covered.

Acts of God, which are not excluded, or specified in the policy as covered, will be insured.

I can’t stress enough it might be possible how your home insurance works may be different than I describe, so contact your agent and ask about your insurance coverage limitations and exclusions, and get a copy of your policy and read it. You can use the page on my website for home insurance coverage, to learn about common limitations & exclusions, and home insurance coverage you may need, but your agent’s insurance company may not offer.

How an Insurance Claim Can Be Denied for an Act of God

I think the most common way an insurance claim is not covered, due to an act of God, is when you place a claim against another person’s insurance.

The claim may be denied because the cause of damage is considered an act of God, and the person you think is responsible for the damage to your property (or injury to you or your family) is not legally responsible, liable, or negligent.

For example, a windstorm blows down your neighbor’s tree and it crashes into your house. You may think the owner of the tree is legally responsible for the damage caused by the falling tree, but this is rarely the case.

A tree uprooted by a severe windstorm is usually an unpreventable act (Act of God), so the owner of the tree is not liable, and the owner’s liability coverage under their home insurance will decline the claim.

However, your home insurance usually covers damage caused by a tree crashing into your home.

When it comes to insurance exclusions, excluding specific events, such as a flood by an home insurance policy, is more specific and less ambiguous, than trying to exclude “acts of God.” Make sure you know what is covered by your insurance policies, and shop for the best price for the insurance coverage you need.

What’s excluded by your home or auto insurance policy? Tell me about it. Please leave a comment on my facebook page. Follow me on Twitter for important insurance consumer news and new blog entries at CarInsWatch.

Alabama Home Insurance Reviews: Complaint Rankings for 25 Major Companies

Does your homeowners insurance company have a large amount of customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Is your company good or bad? Most consumers fail to check the complaint records of their insurance companies. This blog post provides complaint information for the 25 largest Alabama homeowners insurance companies, covering more than 90% of the 2010 Alabama home insurance market, and rates them based on their 2010 complaint record (2011 complaint records are not available yet). Find out the best and worst companies. Continue reading

Bicycle Accident Insurance

Per the National Highway Traffic Safety Association, 51,000 pedal cyclists were injured in motor vehicle accidents in 2009. Most bicyclists are aware of the risk of injury when sharing the road with cars. But did you know bicyclists can be sued if they are at fault for these accidents, or if the bicyclist is responsible for injuring someone while biking? Continue reading