This Cincinnati Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013 & 2014), the home & auto insurance complaint ratings for the subsidiary companies of Cincinnati insurance group, to determine whether each subsidiary, such as Cincinnati Insurance Company, has a better-than-average, average, or worse-than-average customer complaint record. I’ll also compare the auto & home insurance complaint records for the Cincinnati subsidiary companies, with major competitors, like Allstate, Progressive, GEICO, State Farm, & Farmers. Continue reading
South Carolina Farm Bureau Review: Auto & Homeowners Insurance Complaints, AM Best, BBB, & JD Power Ratings
The insurance companies of South Carolina Farm Bureau, South Carolina Farm Bureau Mutual Insurance Company and Palmetto Casualty Insurance Company, sell auto & home insurance in the state of South Carolina only, and SC Farm Bureau is a major insurer of cars in the Palmetto state. You don’t have to be a farmer to be eligible for South Carolina Farm Bureau Insurance. If you live in SC, you may know about South Carolina Farm Bureau, but do you really know how good a company it is for auto & home insurance? I’ll review the AM Best financial strength ratings, JD Power customer satisfaction ratings, and Better Business Bureau ratings for the SC Farm Bureau Insurance companies, including their annual auto & home insurance complaint records over the last three years. My review summary will give you my opinion if South Carolina Farm Bureau Insurance is performing better than average, average, or worse than average, compared to its competitors, like State Farm, Nationwide, Allstate, Progressive, GEICO and other leading companies. The smart insurance buyer shops for the best combination of coverage, price, and service, so be sure to use the ad below this paragraph (or the ad at the end of this review) to get price quotes from multiple insurance companies and find the best insurance company for you. Continue reading
2015 JD Power Property Claims Satisfaction Study: Homeowners Insurance Company Scores & Ratings
Below is my analysis of the survey scores and ratings for the major U.S. homeowners insurance companies included in the 2015 JD Power Property Claims Satisfaction Study. This analysis is needed because insurance shoppers using the JD Power insurance studies often make the mistake of paying attention only to the power circle rating for overall satisfaction, instead of comparing the numerical scores & factor ratings achieved by each company included in the study. Don’t worry about having to compare the scores (or factor ratings making up the overall satisfaction rating) on your own, because this review will do the work for you, and make it easy to see the real difference among insurance companies for property claims handling. Continue reading
Good2Go Auto Insurance Review: Customer Complaints, AM Best, JD Power, & Better Business Bureau (BBB) Ratings
Good2Go Auto Insurance, an insurance agency representing and owned by the American Independent Companies (American Independent Insurance Company, Apollo Casualty Company, Delphi Casualty Company, Bankers Independent Insurance Company, Omni Insurance Company, Omni Indemnity Company, and Personal Service Insurance Company) sells nonstandard auto insurance in the states of Alabama, Arizona, Connecticut, Delaware, District of Columbia, Georgia, Illinois, Indiana, Mississippi, Missouri, New Jersey, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Virginia, and Washington. Nonstandard auto insurance is car insurance for higher risk drivers some standard or preferred auto insurance companies won’t insure, such as newly licensed or inexperienced drivers, drivers with too many tickets or accidents, or a major driving violation (DUI, DUII, DWI, Reckless driving) or recent license suspension. Does Good 2 Go Auto Insurance have a lot of customer complaints? How does it compare to competing auto insurance companies like Progressive & GEICO? This blog post will review Good2Go Auto Insurance and the American Independent Companies insuring its customers, evaluating its JD Power, AM Best, BBB (Better Business Bureau) ratings, and customer complaints over the last three years, to let you know if Good 2 Go auto insurance has a better than average, average, or worse than average complaint record. The information in this review can help you decide if Good2Go auto insurance is a good company to insure your cars & trucks.
There can be a big difference in the cost & coverage offered by different auto insurance companies, even when you are limited to the companies designed for higher risk drivers. At the end of this review, I’ll suggest a few companies competing with Good2Go auto insurance that may be a better option for you. The smart auto insurance shopper checks their eligibility with all the major companies for the right combination of coverage, acceptable claims & customer service, and best price for them. Be sure to use the ad below this paragraph (or the ad at the end of this review) to request price quotes from multiple insurance companies, and find the best insurance company for you. Continue reading
Philadelphia Contributionship / Germantown Insurance Company Reviews: Financial Strength Rating & Customer Complaint Statistics
Philadelphia Contributionship for the Insurance of Houses from Loss by Fire, is one of the oldest insurance companies insuring homes in the USA, founded by Benjamin Franklin in 1752. In spite of the appearance of limiting coverage to house fires in its name, Philadelphia Contributionship offers modern home, condo, dwelling, & renters insurance, similar to coverage provided by more familiar insurance companies like State Farm, through its two subsidiary companies, Philadelphia Contributionship Insurance Company & Germantown Insurance Company, insuring properties in some Eastern states. Philadelphia Contributionship is a small insurance company, without a sizeable national market share like Allstate. But if you really want to save money, & have the right coverage options fitting your needs, you should check with many of the insurance companies available in your state. Philadelphia Contributionship has a hard-to-find product that may be preferable to middle & upper class homeowners, as well as products to insure older or low value homes that other property insurance companies may not insure.
This blog post will tell you how you can get insurance price quotes from Philadelphia Contributionship, the type of insurance it sells, its recent AM Best financial strength rating, and most importantly, its home insurance complaint statistics & ratings of its subsidiary companies for the last three years, so you have some objective measure of their customer service. If you’re a customer, this review can help you decide if you should consider other insurance companies. If you are looking for property insurance, this review can help you decide if Philadelphia Contributionship might be a good choice for you. A wise insurance shopper knows there are big differences in price & coverage among home insurance companies, so it’s smart for you to shop with many companies, to find the best price, coverage, and service for you. Continue reading
Alfa Insurance Review: JD Power Ratings, AM Best Financial Strength Ratings, & Customer Complaints
This review will analyze the change in the JD Power home & auto insurance scores & ratings for Alfa Insurance over the last few years. The annual JD Power insurance company studies are, in my opinion, the most objective & relevant indicators of customer & claims satisfaction, by surveying the opinions of thousands of consumers about their auto & home insurance. However, the power circle ratings used by JD Power can be deceptive, with some companies receiving the top rated four and five power circle ratings, not scoring much above the score of the average company. This review will look at the JD Power ratings & numerical scores for Alfa, in all the JD Power insurance studies where it was included in the last three years, to see if its JD Power ratings truly reflect the quality of the claims & customer service for the company.
This review will also show you if Alfa has a better than average, average, or below average complaint record for 2009, 2010, 2011, 2012, 2013 & 2014. Additionally, I’ll review the AM Best Financial Strength Rating (FSR) for the Alfa insurance companies. Continue reading
Wawanesa Auto & Home Insurance Review
Wawanesa Insurance was the award recipient, for scoring the highest for auto insurance customer satisfaction in the state of California, for the 2012, 2013, & 2014 JD Power auto insurance studies, measuring customer satisfaction among the leading auto insurance companies in the state. Wawanesa sells insurance in the states of California & Oregon only, but many auto insurance customers in these two states may be unfamiliar with Wawanesa. This review will analyze the JD Power & AM Best ratings for Wawanesa Insurance, look at its three-year home & auto insurance customer complaint record in comparison with major competitors like Allstate, State Farm, GEICO, & Progressive, show you the best way to get a price quote for the coverage you need, and help you decide if Wawanesa Insurance might be a good choice for you. Continue reading
Westfield Insurance Review: Auto & Homeowners Complaints, AM Best, BBB, & JD Power Ratings
Westfield Insurance sells auto, home, and boat insurance in the states of Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, Tennessee, and West Virginia through independent insurance agents with offices located in communities across those 10 states. Westfield Insurance is among the nation’s top 50 largest property and casualty insurance groups. How good is Westfield’s auto & home insurance? I’ll review the AM Best financial strength ratings, JD Power customer satisfaction ratings, and Better Business Bureau ratings for the Westfield insurance companies, such as Westfield Insurance Company, Westfield National Insurance Company, and American Select Insurance Company, including their auto & home insurance complaint records over the last three years. My review summary will give you my opinion if Westfield Insurance is performing better than average, average, or worse than average, compared to its competitors, like State Farm, Allstate, Progressive, GEICO and others. The wise insurance buyer shops for the best combination of coverage, price, and service, so be sure to use the ad below this paragraph (or the ad at the end of this review) to get price quotes from multiple insurance companies and find the best insurance company for you. Continue reading
PEMCO Review: Auto, Home, Condo, Renters, Boat Insurance
PEMCO is a regional insurance company headquartered in Seattle, WA., selling auto, home, & boat insurance coverage direct to consumers in the states of Oregon & Washington, and through independent insurance agencies located in some communities in these two states. PEMCO was the JD Power award winner for auto insurance customer satisfaction in the Northwest region for 2013 & 2014. PEMCO has had some limited TV advertising recently, but many residents of OR or WA may still be unfamiliar with PEMCO. My review will look at the strengths and weaknesses of insuring with PEMCO, and how it sells its insurance coverage. This review analyzes the JD Power customer satisfaction ratings, AM Best financial strength ratings, and the most recent three-year home & auto insurance customer complaint records for PEMCO Insurance, and compares them with major competitors like Allstate, State Farm, GEICO, Nationwide, Safeco, American Family, & Farmers. Once you read this review, you’ll know how to decide if PEMCO Insurance is a good choice to insure your car, home, or boat. Continue reading
American Integrity Insurance Reviews: Financial Stability Ratings & Home Insurance Complaint Record
This review analyzes the recent home insurance complaint record (2010, 2011, 2012, & 2013) for American Integrity Insurance Company of Florida, the sixth largest seller of new home insurance policies in Florida, and discusses its financial strength & stability ratings. People often make the mistake of not checking the complaint record of their insurance company. For auto & home insurance, people should avoid companies having a higher than average number of complaints filed with a state’s regulatory authority in recent years, if possible. Home insurance complaints are usually about the denial, delay, or insufficient payment of a claim. This review rates the home insurance complaint history of American Integrity Insurance for the last four years (data for 2014 is not available yet), to let you know if American Integrity is performing worse-than-average, average, or better-than-average, for homeowners insurance complaints, compared to the industry average. Another concern for home owners, particularly for owners residing in hurricane or disaster-prone states, is the financial strength of their home insurance companies, to be able to promptly & fully pay the claims of all its customers. This review will explore how American Integrity Insurance Company of Florida is rated for financial strength, stability, and claims-paying ability. Finally, this review will discuss how American Integrity Insurance Company’s complaint record compares to other major Florida home insurance companies. Continue reading
Universal Property & Casualty Insurance Company Review: Ratings & FL Home Insurance Complaint Record
How good is Universal Property & Casualty Insurance Company? Who do you contact for a price quote? Today I’ll provide you with information about Universal Property & Casualty Insurance Company to help you decide if they are the best property insurance company for you. Continue reading
Federated National Insurance Reviews: Financial Stability Ratings & Complaint Record
This review analyzes the recent home insurance complaint record (2010, 2011, 2012, & 2013) for Federated National Insurance Company, the fifth largest seller of new home insurance policies in Florida, and discusses its financial strength ratings. Many insurance customers make the mistake of failing to check the complaint record of their insurance company. For auto & home insurance, people should avoid companies with a recent histories of higher than average number of complaints filed with a state’s regulatory authority, if possible. Most complaints are often about the denial, delay, or insufficient payment of a claim. This review rates the home insurance complaint history for the last four years (data for 2014 is not available yet) for Federated National Insurance Company, to let you know if Federated National is performing worse-than-average, average, or better-than-average, for homeowners insurance complaints, compared to the industry average. Another concern, particularly for people residing in hurricane or disaster-prone states, is the financial strength of their home insurance companies, to be able to promptly & fully pay the claims of all its customers. This review will explore how Federated National Insurance Company is rated for financial strength, stability, and claims-paying ability. The last part of this review will discuss how Federated National Insurance Company’s complaint record compares to other major Florida home insurance companies. Continue reading
Titan / Victoria Insurance Review: Auto Insurance Customer Complaint Record & AM Best Ratings
This Titan / Victoria Insurance review will evaluate, for the most recent three year period where reliable statistics are available (2010, 2011, 2012, & 2013), the auto insurance complaint ratings for the subsidiary companies of Titan Insurance, to determine whether each subsidiary, such as Titan Indemnity Company or Victoria Fire & Casualty Company, has a better-than-average, average, or worse-than-average customer complaint record. I’ll look at increases & decreases in market share (as measured by annual written premiums) for each Titan subsidiary, as a possible indication of the competitiveness of their auto insurance rates. Lastly, this review will compare the auto insurance complaint records for the Titan / Victoria companies, with major competitors, like Allstate, Progressive, GEICO, The General, Infinity, National General (Formerly GMAC) & Farmers. Continue reading
Response Insurance Review: Auto Insurance Customer Complaint Statistics & AM Best Ratings
This Response Insurance review will evaluate, for the most recent five year period where reliable statistics are available (2009, 2010, 2011, 2012, & 2013), the auto insurance complaint ratings for the subsidiary companies of Response Insurance, to determine whether each subsidiary, such as Response Worldwide Insurance Company or Warner Insurance Company, has a better-than-average, average, or worse-than-average customer complaint record. I’ll look at increases & decreases in market share (as measured by annual written premiums) for each Response operating company, as a possible indication of the competitiveness of their insurance rates. Lastly, this review will compare the auto insurance complaint records for the Response subsidiary companies, with major competitors, like State Farm, Allstate, Progressive, GEICO, & Farmers. You may really like your auto insurance company, or you may have heard from relatives or friends about the insurance companies they think are best, but you never really know how good your insurance company will be, until you have a serious claim. The good news is many insurance companies settle a good portion of their claims in a manner acceptable to the majority of their customers. However, the wise consumer should avoid insurance companies with a worse than average history of auto insurance complaints. This review provides valuable information to help you decide if Response Insurance is best for you. By choosing a company with a better-than-average complaint history, or at least avoiding companies with consistent, worse-than-average complaint records, you reduce the likelihood you will have a negative experience, when you need your auto insurance company. Continue reading
Olympus Insurance Reviews: Financial Stability Ratings & Complaint Record
This review analyzes the four-year home insurance complaint record (2010, 2011, 2012, & 2013) for Olympus Insurance, one of the twenty-five largest sellers of home insurance in Florida, and discusses its financial strength ratings. Many insurance policyholders make the mistake of failing to check the complaint record of their insurance company. For auto & home insurance, people should avoid companies with a recent history of higher than average number of complaints filed with a state’s regulatory authority, whenever possible. The majority of these complaints are usually regarding denial, delay, or inadequate payment of a claim. This review rates the recent home insurance complaint history (reliable data for 2014 is not available yet) for Olympus Insurance Company, to let you know if Olympus is performing worse than average, average, or better than average, for home insurance complaints, compared to the industry average. Another great concern, particularly for people residing in hurricane or disaster-prone states, is the financial strength of their home insurance companies, to be able to promptly & fully pay the claims of all its customers. In Florida, most of the companies insuring homes in the state are not the large national companies, but smaller companies not rated by AM Best, the best-known rating agency of insurance companies. This review will explore how Olympus Insurance Company is rated for financial strength and claims-paying ability. The final part of this review will discuss how Olympic Insurance Company’s complaint record compares to other major Florida home insurance companies. Continue reading
Piedmont Mutual Insurance Review: Homeowners Insurance Complaints, AM Best, BBB, & JD Power Ratings
How good is Piedmont Mutual Insurance? Does it have a lot of customer complaints? How does it stack up compared to competing home insurance companies? This blog post will review Piedmont Mutual, its AM Best or Demotech financial strength ratings, JD Power customer satisfaction ratings, Better Business Bureau ratings, and its home insurance complaint record over the last 5 years. Unfortunately, the news is not good for Piedmont Mutual customers, but I’ll show you some other company options, which may be a better choice for you, and increase the odds you’ll be happy if you have a claim. You may also be able to save a lot of money, too. Continue reading
Safe Auto Insurance Company (SafeAuto) Review: Customer Complaints, AM Best, JD Power, & Better Business Bureau (BBB) Ratings
Safe Auto Insurance Company, also known as SafeAuto, is a major provider of nonstandard auto insurance and is available in seventeen U.S. states. Does Safe Auto Insurance Company have a lot of customer complaints? How does it compare to competing car insurance companies like Progressive & GEICO? This blog post will review Safe Auto Insurance Company, it’s JD Power, AM Best, Demotech, BBB (Better Business Bureau) ratings, and its auto insurance customer complaint record over the last three years. There can be a big difference in the cost & coverage offered by different auto insurance companies, particularly for companies designed for higher risk drivers, and being a well-known brand does not mean being the best. The wise insurance buyer shops the market with all the major companies for the right combination of coverage, acceptable claims & customer service, and a good price. This blog post will help you decide if Safe Auto Insurance Company might be a good choice for you. I’ll also show you how the complaint record for Safe Auto Insurance Company compares with major competing insurance companies, like Allstate and State Farm, to help you comparison shop & find the best car insurance company for you. Continue reading
New York Central Mutual Review: Auto & Home Insurance Customer Complaints, JD Power Customer Satisfaction & AM Best Financial Strength Ratings
New York Central Mutual Insurance Company, a property & casualty insurance company established in 1899 and still owned by the same family of the company founder, sells auto, home, mobile home, condo, rental property, umbrella liability, & tenants insurance only available in New York. The company is a major insurer of autos & homes in the Empire state. NY Central Mutual is one of the insurance companies recently included in the annual JD Power US Auto Insurance Customer Satisfaction Study, and it has been rated for the last three years. The JD Power study now consists of 11 separate regional studies, and includes more regional auto insurance companies, like New York Central Mutual.
When trying to evaluate an insurance company, you can find customer experiences regarding insurance companies on review & complaint Websites. But as many as 200 positive or negative reviews are not likely to be truly representative of a company with tens of thousands of customers (NY Central Mutual reports 476,000 policies in force on its Website). All insurance companies have unhappy customers writing complaints about them. In my experience, most customers satisfied with their home or auto insurance company are silent about it. Although no positive review can guarantee you will not have a negative experience, trusting negative reviews based on personal experiences will have you thinking all insurance companies are terrible. The truth is, when you look at complaint statistics & customer satisfaction surveys including the opinions of thousands of customers, some companies are definitely better or much worse than others.
I think my review of NY Central Mutual Insurance Company’s JD Power ratings & complaint statistics is more objective than your typical reviews, and more likely to reflect the actual experience of the majority of customers. As regular readers of my insurance company review blog should know, I’m a big fan of using the company scores from the JD Power insurance studies to measure customer satisfaction, but I think the power circle ratings (2-5 power circles) assigned to each company are often misleading, with both highly rated and lowest rated companies sometimes scoring very close to average. This review will analyze the scores behind the JD Power ratings for NY Central Mutual, look at the company’s complaint statistics for the past three years, to let you know if NY Central Mutual has a worse than average, average, or better than average complaint record, and give you other information, to help you decide if New York Central Mutual Insurance Company is a good or bad company to insure you. Continue reading
Kentucky National Insurance Company Review: Complaints, AM Best, JD Power, & Better Business Bureau (BBB) Ratings
How good is Kentucky National Insurance Company? Does it have a lot of customer complaints? How does it stack up compared to competing home & auto insurance companies? This blog post will review Kentucky National, including its customer complaint record over the last four years. There can be a big difference in the cost & coverage offered by different insurance companies, and being a well-known company does not mean being the best. The wise consumer shops the market for the right combination of coverage, acceptable claims & customer service, and a good price. This blog post will help you decide if Kentucky National Insurance Company might be a good choice for you. I’ll also show you other leading auto & home insurance companies in Kentucky, so you can comparison shop & find the best company for you. Continue reading
IFA Insurance Review: Auto Insurance Customer Complaint Statistics & Downgraded AM Best Financial Strength Rating
IFA Insurance Company, an auto insurance company insuring cars in New Jersey, Pennsylvania, & Maryland, has had its AM Best Financial Strength Rating(FSR) downgraded again in 2014. If you have IFA auto insurance, you should consider shopping for a more financially stable company with a better complaint record. This blog post will review the latest financial strength ratings & future ratings outlook for IFA, and show you some of the top auto insurance companies in NJ, PA,& MD, to help you shop for a more financially secure insurer. Car insurance rates vary a lot among companies, with some companies charging twice as much as others. Contrary to what you might expect, some of the companies with the best ratings & complaint records may have competitive rates for you. You don’t have to pay more for better service. You can likely find a better auto insurance company and save a lot of money, compared to what you pay now with IFA for the same coverage. Read this IFA auto insurance review and use the ad below this paragraph to get car insurance quotes from some of the top insurance companies in New Jersey. Continue reading
Sentry & Middlesex Insurance Review 2015: Auto & Home Insurance Complaint Record, JD Power and AM Best Ratings
This review for two of the major auto insurance companies of the Sentry Insurance Group, Sentry Insurance A Mutual Company and Middlesex Insurance Company, evaluates and compares their most recent three-year home & auto insurance customer complaint records with major competitors like Allstate, State Farm, GEICO, and Progressive, to help consumers decide if Sentry or Middlesex may be a good insurance company for them. JD Power & AM Best ratings for Sentry & Middlesex will also be analyzed. Do Sentry or Middlesex have a below average, average, or above average number of customer complaints? My review summary at the end (Section #6), will rate the auto & home insurance customer service & claims handling for Sentry & Middlesex, based on their complaint record. Continue reading
North Carolina Farm Bureau Review: Auto & Home Insurance Complaints, AM Best & JD Power Ratings
NC residents may know North Carolina Farm Bureau is a major insurer of homes, trucks, and automobiles in their state, but how does North Carolina Farm Bureau compare to other major car & home insurance companies competing in the Tar Heel State, such as Progressive, GEICO, State Farm, Allstate, Nationwide, Travelers, Safeco, Auto-owners & Liberty Mutual? This review analyzes the JD Power customer satisfaction ratings, AM Best financial strength ratings, and the most recent three-year home & auto insurance customer complaint records for the North Carolina Farm Bureau insurance companies, and compares them with major competitors. There is a lot of useful information in this review, but if you don’t want to read the entire review, you can skip to my review summary in the last section (section #7), to find out if my analysis concludes the auto & home insurance customer service, claims handling, and rates for NC Farm Bureau is below average, average, or above average. Reading this review can help you decide if North Carolina Farm Bureau is a good company to insure your cars, trucks, or home. Continue reading
Kentucky Farm Bureau Review: Auto & Home Insurance Complaints, AM Best & JD Power Ratings
Many Kentucky residents know Kentucky Farm Bureau is a major insurer of homes, trucks, and automobiles in the Bluegrass State. But how does Kentucky Farm Bureau compare to other major car & home insurance companies competing in the state of Kentucky, such as Progressive, GEICO, State Farm, Allstate, Nationwide, Travelers, Safeco, Auto-owners, Alfa, & Liberty Mutual? This review analyzes the JD Power customer satisfaction ratings, AM Best financial strength ratings, and the most recent three-year home & auto insurance customer complaint records for the Kentucky Farm Bureau insurance companies, and compares them with major competitors. There is a lot of useful information in this review, but if you don’t want to read the entire review, you can skip to my review summary in the last section (section #7), to find out if my analysis concludes the auto & home insurance customer service, claims handling, and rates for Kentucky Farm Bureau is below average, average, or above average. Reading this review can help you decide if Kentucky Farm Bureau is a good company to insure your cars, trucks, or home. Continue reading
Texas Farm Bureau Review: Auto & Home Insurance Complaints, AM Best & JD Power Ratings
Many Texans know Texas Farm Bureau is a major insurer of homes and private passenger vehicles in the Lone Star State. But how does Texas Farm Bureau compare to other major auto & home insurance companies competing in Texas, such as Progressive, GEICO, State Farm, Allstate, Nationwide, Farmers & Liberty Mutual? This review analyzes the JD Power customer satisfaction ratings, AM Best financial strength ratings, and the most recent three-year home & auto insurance customer complaint records for the Texas Farm Bureau insurance companies, and compares them with major competitors. There is a lot of useful information in this review, but if you don’t want to read the entire review, you can skip to my review summary in the last section (section #7), to find out if my analysis concludes the auto & home insurance customer service, claims handling, and rates for Texas Farm Bureau is below average, average, or above average. Reading this review will help you decide if Texas Farm Bureau is a good company to insure your cars, trucks, or home. Continue reading
Plymouth Rock Assurance / Bunker Hill Review: Auto & Home Insurance Complaints, AM Best & JD Power Ratings
Plymouth Rock Assurance is a major insurer of automobiles and other private passenger vehicles in Massachusetts, New Hampshire, New Jersey, and Connecticut. A subsidiary of Plymouth Rock Assurance, Bunker Hill Insurance, insures homes in Massachusetts & Connecticut. How do the Plymouth Rock companies compare to other major insurance companies competing in Massachusetts, like Progressive, GEICO, Commerce, Liberty Mutual, Amica, Safety, and Arbella? This review analyzes the JD Power customer satisfaction ratings, AM Best financial strength ratings, and the most recent three-year home & auto insurance customer complaint records for the Plymouth Rock Assurance companies, and compares them with major competitors. There is a lot of useful information in this review, but if you don’t want to read the entire review, you can skip to my review summary in the last section (section #7), to find out if my analysis concludes the auto & home insurance customer service, claims handling, and rates at Plymouth Rock Assurance is below average, average, or above average. Reading this review will help you decide if Plymouth Rock Assurance is a good choice to insure your cars, trucks, or home. Continue reading