Geico Insurance Reviews: Complaint Ratings for Auto Insurance

How is the customer service and claims handling at Geico Insurance Company? How good is Geico Auto Insurance? This blog entry helps you answer these important questions and decide if Geico Insurance Company is best for you! Continue reading

Auto Club of Southern California Insurance Review: Auto Insurance & Homeowners Insurance Complaint Ratings

How is the customer service and claims handling at Auto Club of Southern California (Interinsurance Exchange of Auto Club)? How good is Auto Club of Southern California‘s auto insurance & homeowners insurance? This blog entry helps you answer these important questions and decide if Auto Club of Southern California is best for you! Continue reading

American National Property & Casualty Insurance Review: Auto Insurance & Home Insurance Complaint Ratings

How is the customer service and claims handling at American National Property & Casualty (ANPAC) insurance company? How good is ANPAC‘s auto insurance & homeowners insurance? This blog entry helps you answer these important questions and decide if American National is best for you! Continue reading

Hartford Insurance Reviews: Complaint Ratings for Auto Insurance & Homeowners Insurance

How is the customer service and claims handling at Hartford Insurance Company? How good is The Hartford‘s auto insurance & homeowners insurance? This blog entry helps you answer these important questions and decide if Hartford Insurance Company is best for you! Continue reading

Shelter Insurance Reviews: Complaint Ratings for Auto & Homeowners Insurance

How is the customer service and claims handling at Shelter Insurance Company? How good is Shelter‘s auto insurance & homeowners insurance? This blog entry helps you answer these important questions and decide if Shelter Insurance Company is best for you! Continue reading

State Auto Insurance Reviews: Complaint Ratings for Auto & Homeowners Insurance

How is the customer service and claims handling at State Auto Insurance Company? How good is State Auto ‘s auto insurance & homeowners insurance? This blog entry helps you answer these important questions and decide if State Auto Insurance Company is best for you! Continue reading

State Farm Insurance Reviews: Complaint Ratings for Auto & Homeowners Insurance

How is the customer service and claims handling at State Farm Insurance Company? How good is State Farm ‘s auto insurance & homeowners insurance? This blog entry helps you answer these important questions and decide if State Farm Insurance Company is best for you! Continue reading

Amica Insurance Reviews: Auto Insurance & Homeowners Insurance Complaint Ratings

What type of customer service and claims handling can you expect from Amica Insurance home insurance & car insurance policies? This blog post provides the information you need to help you decide if Amica is best for you! Continue reading

Progressive Insurance Reviews: Complaint Ratings for Auto Insurance

How is the customer service and claims handling at Progressive Insurance Company? How good is Progressive Auto Insurance? This blog entry helps you answer these important questions and decide if Progressive Insurance Company is best for you! Continue reading

GMAC Insurance Reviews: Complaint Ratings for Auto Insurance

How is the customer service and claims handling at GMAC Insurance Company? How good is GMAC Auto Insurance? This blog entry helps you answer these important questions and decide if GMAC Insurance Company is best for you! Continue reading

Auto Insurance & Out of State Coverage

Do you know how your auto insurance covers you when you are driving outside the state you reside? Most US auto insurance policies will cover you when you are driving inside the United States or Canada. But auto insurance is regulated by each state, so auto insurance law and mandatory or compulsory coverage will vary from state to state. Are you properly insured when you drive out of state? Will you be held responsible for a gap in your coverage, due to different compulsory insurance laws? Some auto insurance companies provide broader out-of-state coverage than others. This blog post will explain the issues surrounding out-of-state coverage, whether you are travelling in another state for your work commute, vacation, or other reasons, or if you have moved to a new state, to help inform you how to choose the right policy & coverage to meet your needs. Continue reading

Safeco Insurance Reviews: Complaint Ratings for Auto & Homeowners Insurance

How is the customer service and claims handling at Safeco Insurance Company? How good is Safeco‘s auto insurance & homeowners insurance? This blog entry helps you answer these important questions and decide if Safeco Insurance Company is best for you! Continue reading

Country Companies Insurance Reviews: Complaint Ratings for Auto & Homeowners Insurance

How is the customer service and claims handling at Country Financial Insurance Company? How good is Country Companies Insurance‘s auto insurance & homeowners insurance? This blog entry helps you answer these important questions and decide if Country Insurance Company is best for you! Continue reading

USAA Insurance Reviews: Complaint Ratings for Auto & Homeowners Insurance

How is the customer service and claims handling at USAA (United Services Automobile Association) Insurance Company? How good is USAA‘s auto insurance & homeowners insurance? This blog entry helps you answer these important questions and decide if USAA Insurance Company is best for you! Continue reading

Is GEICO auto insurance anti-gun? How to choose a company not against your gun rights

Many GEICO auto & home insurance customers are canceling their GEICO policies over the latest Internet buzz about GEICO being against gun owners and the gun industry. This negative publicity arose when a cancellation letter was posted online, for an auto insurance customer being canceled by GEICO, because their vehicle is used in conjunction with a company that deals in the weapons industry. This letter has led some people to believe GEICO will cancel their personal auto insurance policies, if they transport guns or work in an occupation related to the weapons industry. Some people are upset, and switching to different car insurance companies, because they see the cancellation letter circulating on the Web, as proof GEICO is taking a side in the ongoing national gun debate, showing it is anti-gun, and does not support your second amendment right to own a gun. This cancellation letter may show GEICO is prejudicial against the weapons industry, but many people are misinterpreting the meaning of the cancellation letter, and how their GEICO auto insurance will be affected if they are a gun owner, transporting guns in their car, or work in the fire arms industry. This blog post will explain the real implications of the cancellation letter, and how to choose an insurance company not opposed to your second amendment rights. Continue reading

Improve Your Auto Insurance Credit Score & Lower Your Rates This Year!

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Auto & Home Insurance Companies: the Good, the Bad, and the Ugly?

Everyone wants a good price on auto & home insurance. But people also want to avoid the bad insurance companies that deny claims all the time. An affordable price for your car insurance and homeowners insurance is important, but you also want to choose a company that pays claims and does not hassle you.

Some people believe all insurance companies want to sell insurance, but none want to pay claims. Other people think some insurance companies are honest and pay claims, and other companies are dishonest and weasel out of paying legitimate claims. Some people think bad insurance companies automatically deny any claims over a certain dollar amount.

Many car & home insurance buyers have misconceptions about insurance companies, leading them to make mistakes they regret when they have a claim. This blog post will tell you about these misconceptions and mistakes, how to avoid them, and how to make better decisions when choosing your insurance company and coverage. Continue reading

Why Do Some Insurance Companies Ask So Many Questions?

If you have received an auto insurance quote online, or you have called an insurance company or agency for a home or car insurance quote, you know insurance companies ask a lot of questions before they give you a price. Why do insurance companies ask you for so much information, instead of just giving you the price quote you asked for? What do they do with your information? Do they sell it? Why do some companies ask for more information than others? In this blog post, I will answer these questions, and tell you how to get the insurance agent or company representative quoting you to do their best to give you the lowest insurance rates for the coverage you need, and all the discounts you deserve. It’s worth it to you to read this entire blog post, so you know what’s going on when an agent quotes your auto or home insurance, and how you can use it to your advantage. Continue reading

Nationwide Insurance Phone Number for Recent Security Breach: How safe is your personal information with your auto or home insurance company?

Earlier this month, Nationwide Insurance had a database compromised, which resulted in the theft of confidential information for one million policyholders and non-policyholders. You may not be insured with Nationwide, but if you gave information to Nationwide for an insurance quote in the past, you may have been affected. If you think Nationwide might have your personal data, you can call this phone number, 1-800-760-1125, to see if your personal information was stolen. The information taken includes names, social security numbers, and other information, but no credit card information was supposedly accessed. Nationwide is notifying the people affected by this data breach, and offering free credit report checks and identity theft coverage. You can find out more about the Nationwide Insurance security breach, and links to articles regarding how several state insurance commissioners have reacted to it, by clicking the link to my Facebook page in this paragraph.

Computer hacking and theft of customer information from large companies is often in the news these days. This may be an even greater concern for customers of insurance companies, because unlike a retailer like Barnes & Noble, insurance companies are usually in possession of their customer’s social security numbers. This blog post will give you some tips on how to minimize your risk while shopping for insurance, and warning signs showing your insurance company or agent is putting you at greater risk of having your personal information stolen. Continue reading

Car Insurance Claims: Company Ratings for Auto Claim Satisfaction in 2012

If you follow my advice, by getting price quotes from all the leading auto & home insurance companies each year, to make sure you pay reasonable rates, and get additional opinions on your coverage, you will see some companies charge more than double the amount other companies charge. This is how you can save hundreds of dollars by shopping your insurance. But some people have a reluctance to change to companies with substantially lower rates, thinking you get what you pay for. The good news is, unlike a lot of products, where you get better quality by paying more, you don’t get better service by paying more for insurance. My blog post today will discuss the JD Power 2012 US auto claims satisfaction ratings for all the major car insurance companies, and tell you what you need to know to find a company with acceptable claims satisfaction, and low rates for you. Continue reading

What is the best car insurance company in the North Central USA? Find out here!

Here are my summary and conclusions about the 2012 JD Power north central region auto insurance customer satisfaction study, surveying car insurance customers insured with the major companies in Illinois, Indiana, Michigan, Ohio, and Wisconsin. As is the case with the other regional studies, some of the companies rated among the best, or better than most, did not score much above the study average. Also, some of the companies receiving JD Power’s lowest rating, 2 power circles (the rest), are not much below the average score for the study. My analysis will help you tell the difference between the companies truly performing well, the companies performing about average, and any companies performing poorly, based on the numerical scores from the north central study. I will also discuss strengths and weaknesses for each company, in the factors considered by the study, such as Pricing, Policy Offerings, Billing & Payment, and Contacting the Insurance Company. Continue reading

JD Power 2012 West Region Auto Insurance Study: Summary, Conclusions, & Shopping Tips

Here is my summary, conclusions, and shopping tips regarding the 2012 JD Power West Region auto insurance survey, measuring car insurance customer satisfaction in 10 Western states: Arizona, Colorado, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, and Wyoming. Remember, each state’s automobile insurance market is unique. The top insurance companies in Washington, Wyoming, and Arizona are likely to be different companies. Any of the companies on this list, and even smaller companies not making the list, might be the company saving you hundreds of dollars on your auto insurance. If you don’t want to grossly over-pay for auto insurance coverage, decide on the coverage you need, and get quotes for the same coverage from all the companies on this list, to find the companies with good service and competitive rates. Continue reading

JD Power 2012 West Region Auto Insurance Study: Companies Rated Among the Best

Continuing with my review of the seven regional auto insurance customer satisfaction studies completed in 2012 by JD Power, this is my first blog post for the West region, reviewing the highest rated companies in the second regional study, covering the western states of AZ, CO, ID, MT, NV, NM, OR, UT, WA, & WY. As you will find out from reading this blog post, the 5 power circle rating used by JD Power to rate companies performing among the best in the study, can mislead you about the true quality of customer satisfaction for these companies, compared to other, seemingly lower rated companies. I dig deeper into the study results, beyond the Overall Customer Satisfaction rating, to give you more useful information to help you decide on an auto insurance company, and avoid paying more for a company with the false expectation of astounding customer service. Continue reading

JD Power 2012 US Auto Insurance Study: Summary, Conclusions, & Shopping Tips

Before I write my summary of my analysis of the results for the JD Power 2012 California region auto insurance study, let me explain how to use the summaries I’m writing for the seven regional studies, making up the JD Power 2012 US auto insurance company customer satisfaction study, so you can find the auto insurance company with the best combination of coverage, service, & price for you.

I don’t think many auto insurance buyers choose a company on service alone, without consideration of price. So, I will list the companies rated by JD Power for each regional survey summary, from best to worst, discuss their strengths & weaknesses, and tell you which type of customers should get a quote from them. Continue reading

JD Power 2012 California Region Auto Insurance Study: Companies Rated Below Average

This blog post finishes my review of the car insurance companies rated by the JD Power 2012 California region auto insurance study. Was your auto insurance company rated less than “about average” for customer satisfaction? Was it classified with the lowest rating of 2 power circles? JD Power diplomatically refers to companies with the 2 power circle rating as “the rest.” The good news is some of the companies scoring below the California regional average score are not far below the average. I will review the company scores, and the factors leading to the scores, such as Billing & Payment or Pricing, and let you know if you should be looking for a better company. Some of these companies you may want to avoid, but some of them may meet your insurance needs at a great price. I’ll give you the information behind the power circle rating for each of the companies below the California average, to help you make better decisions when choosing an auto insurance company. Continue reading