Before I write my summary of my analysis of the results for the JD Power 2012 California region auto insurance study, let me explain how to use the summaries I’m writing for the seven regional studies, making up the JD Power 2012 US auto insurance company customer satisfaction study, so you can find the auto insurance company with the best combination of coverage, service, & price for you.
I don’t think many auto insurance buyers choose a company on service alone, without consideration of price. So, I will list the companies rated by JD Power for each regional survey summary, from best to worst, discuss their strengths & weaknesses, and tell you which type of customers should get a quote from them. Continue reading