This NJ Home insurance company review gives you the 2012, 2011 & 2010 complaint ratings for the major companies insuring homes in the Garden State. It’s tough to find reliable insurance company reviews on the Web. Reading reviews of several people’s experience, or even two hundred people’s experience, are not enough to evaluate an insurance company with hundreds of thousands of customers, and tell you what your experience is likely to be with the company, if you insure with them. One person will love a company. Another person will hate the same company the other person loves. Unfortunately, no amount of research about a company’s customer service can guarantee you won’t have a problem. Even the most highly rated companies for customer satisfaction will have customers thinking they were treated unfairly, or the company did not properly settle a claim for them.
However, a smart insurance buyer reduces the chances of having a bad experience, by checking an insurance company’s JD Power ratings and complaint statistics for the company, before insuring with them. Although some states publish insurance company complaint statistics on their websites, few consumers check for their availability. New Jersey does not publish their home insurance complaint statistics, but national complaint data about the insurance companies insuring homes in NJ is available. This review will tell you if these NJ home insurance companies have an above-average, average, or below-average customer complaint record over the last three years, and their JD Power ratings, if they were included in a JD Power home insurance claims or customer satisfaction survey in the last three years (2013, 2012, & 2011).
Reading this review, and using it to select an home insurance company, can’t guarantee you will get great service or be happy with how your next claim is settled, but it gives you the information you need in one place, to help you make a smarter decision when choosing an home insurance company. How is your home insurance company performing? Check your company’s ratings in this review below. Continue reading