Grange Insurance Reviews: Complaint Ratings for Auto & Homeowners Insurance

How is the customer service and claims handling at Grange Insurance Company? How good is Grange Mutual Casualty Pool‘s auto insurance & homeowners insurance? This blog entry helps you answer these important questions and decide if Grange Insurance Company is best for you! Continue reading

Mercury Insurance Reviews: Complaint Ratings for Auto & Homeowners Insurance

How is the customer service and claims handling at Mercury Insurance Group? How good is Mercury‘s auto insurance & homeowners insurance? This blog entry helps you answer these important questions and decide if Mercury Insurance Company is best for you! Continue reading

Commerce Insurance Reviews: Complaint Ratings for Auto & Homeowners Insurance

How is the customer service and claims handling at Commerce Insurance Company? How good is Commerce Insurance Company‘s auto insurance & homeowners insurance? This blog entry helps you answer these important questions and decide if Commerce Insurance Company is best for you! Continue reading

Allstate Insurance Company Reviews: Auto & Home Insurance Complaint Ratings / Customer Satisfaction Ratings

Is Allstate Insurance expensive? How good is Allstate insurance? What do the Allstate ratings by JD Power mean? Does Allstate offer low rates for home & auto insurance, and have good customer service? This review will tell you what you need to know about Allstate auto & home insurance. Continue reading

21st Century Auto Insurance Reviews: Complaint Ratings & Customer Satisfaction Ratings

This blog entry is the first in my series of reviews of the leading insurance companies offering home & auto insurance in the United States, reviewing the customer service & complaint record of 21st Century auto insurance. Continue reading

Cincinnati Insurance Reviews: Complaint Ratings for Auto & Homeowners Insurance

How is the customer service and claims handling at Cincinnati Insurance Company? How good is Cincinnati Insurance Company‘s auto insurance & homeowners insurance? This blog entry helps you answer these important questions and decide if Cincinnati Insurance Company is best for you! Continue reading

Chubb Insurance Reviews: Complaint Ratings for Auto & Homeowners Insurance

How is the customer service and claims handling at Chubb Insurance Company? How good is Chubb Insurance Company‘s auto insurance & homeowners insurance? This blog entry helps you answer these important questions and decide if Chubb Insurance Company is best for you! Continue reading

Metlife Insurance Reviews: Complaint Ratings for Auto & Homeowners Insurance

How is the customer service and claims handling at Metlife Auto & Home Insurance Group? How good is Metlife‘s auto insurance & homeowners insurance? This blog entry helps you answer these important questions and decide if Metlife Insurance Company is best for you! Continue reading

Auto Owners Insurance Review: Auto Insurance & Homeowners Insurance Complaint Ratings

How is the customer service and claims handling at Auto Owners Insurance Company? How good is Auto-Owners Insurance Company‘s auto insurance & homeowners insurance? This blog entry helps you answer these important questions and decide if Auto Owners Insurance Company is best for you! Continue reading

AAA NCNU / California State Auto Association Insurance Reviews: Complaint Ratings for Auto & Homeowners Insurance

How is the customer service and claims handling at AAA NCNU (formerly called California State Auto Association)? How good is AAA NCNU / California State Auto Association‘s auto insurance & homeowners insurance? This blog entry helps you answer these important questions and decide if AAA NCNU (CSAA) is best for you! Continue reading

Your Age & Your Auto Insurance — How to get the best rates.

Anyone who is (or was) under age 25, and paying for their own auto insurance, looks forward to attaining an age when their rates go down. In most states, your rates are very high on your own auto insurance policy, until you have three years experience as a licensed driver. This means if you were licensed on your 16th birthday, you should look forward to your 19th birthday, and that would be an excellent time to shop for much lower rates. Even for drivers with clean driving records, auto insurance can be very expensive until you are age 25 or 30. But this blog post is not just for younger people, because your age is an auto insurance rating factor throughout your life, and has big price implications whether you are 16, 30, 50, or 70 years old. I’ll give you simple tips, no matter what your age, on how & when to shop, so you can use your age to your advantage, to get lower auto insurance rates. Continue reading

Liberty Mutual Insurance Reviews: Complaint Ratings for Auto & Homeowners Insurance

How is the customer service and claims handling at Liberty Mutual Insurance Group? How good is Liberty Mutual‘s auto insurance & homeowners insurance? This blog entry helps you answer these important questions and decide if Liberty Mutual Insurance Company is best for you! Continue reading

AAA / Auto Club Group Insurance Review: Auto Insurance & Homeowners Insurance Complaint Ratings

How is the customer service and claims handling at Auto Club Insurance Group? How good is Auto Club Group‘s auto insurance & homeowners insurance? This blog entry helps you answer these important questions and decide if Auto Club Group is best for you! Continue reading

Homesite Insurance Reviews & Homeowners Insurance Complaint Ratings

Major auto insurance companies like Progressive, Geico, GMAC, 21st Century, & Esurance do not sell their own homeowners insurance, and partner with other insurance companies to sell property insurance, like renters insurance, condo insurance, & home insurance. Continue reading

Geico Insurance Reviews: Complaint Ratings for Auto Insurance

How is the customer service and claims handling at Geico Insurance Company? How good is Geico Auto Insurance? This blog entry helps you answer these important questions and decide if Geico Insurance Company is best for you! Continue reading

Auto Club of Southern California Insurance Review: Auto Insurance & Homeowners Insurance Complaint Ratings

How is the customer service and claims handling at Auto Club of Southern California (Interinsurance Exchange of Auto Club)? How good is Auto Club of Southern California‘s auto insurance & homeowners insurance? This blog entry helps you answer these important questions and decide if Auto Club of Southern California is best for you! Continue reading

American National Property & Casualty Insurance Review: Auto Insurance & Home Insurance Complaint Ratings

How is the customer service and claims handling at American National Property & Casualty (ANPAC) insurance company? How good is ANPAC‘s auto insurance & homeowners insurance? This blog entry helps you answer these important questions and decide if American National is best for you! Continue reading

Hartford Insurance Reviews: Complaint Ratings for Auto Insurance & Homeowners Insurance

How is the customer service and claims handling at Hartford Insurance Company? How good is The Hartford‘s auto insurance & homeowners insurance? This blog entry helps you answer these important questions and decide if Hartford Insurance Company is best for you! Continue reading

Shelter Insurance Reviews: Complaint Ratings for Auto & Homeowners Insurance

How is the customer service and claims handling at Shelter Insurance Company? How good is Shelter‘s auto insurance & homeowners insurance? This blog entry helps you answer these important questions and decide if Shelter Insurance Company is best for you! Continue reading

State Auto Insurance Reviews: Complaint Ratings for Auto & Homeowners Insurance

How is the customer service and claims handling at State Auto Insurance Company? How good is State Auto ‘s auto insurance & homeowners insurance? This blog entry helps you answer these important questions and decide if State Auto Insurance Company is best for you! Continue reading

State Farm Insurance Reviews: Complaint Ratings for Auto & Homeowners Insurance

How is the customer service and claims handling at State Farm Insurance Company? How good is State Farm ‘s auto insurance & homeowners insurance? This blog entry helps you answer these important questions and decide if State Farm Insurance Company is best for you! Continue reading

Amica Insurance Reviews: Auto Insurance & Homeowners Insurance Complaint Ratings

What type of customer service and claims handling can you expect from Amica Insurance home insurance & car insurance policies? This blog post provides the information you need to help you decide if Amica is best for you! Continue reading

Progressive Insurance Reviews: Complaint Ratings for Auto Insurance

How is the customer service and claims handling at Progressive Insurance Company? How good is Progressive Auto Insurance? This blog entry helps you answer these important questions and decide if Progressive Insurance Company is best for you! Continue reading

2013 JD Power US Property Claims Satisfaction Study Numerical Scores for Home Insurance Customers

The annual JD Power auto & home insurance customer satisfaction & claims satisfaction studies are great tools for insurance shoppers to measure an insurance company’s claims & customer service, but people make the mistake of weighing its power circle ratings too much. You may think a 4 power circle rated company (better than most) is a much better company, and companies with the lowest power circle rating of 2 power circles (the rest), provide poor service, but when you look at the numerical score many of these companies received, they are actually not much better or worse than average. However, some companies do outperform others, while some low scoring companies are far below average. Today’s blog post reviews the raw scores and ratings for the 19 major insurance companies included in the recent JD Power 2013 Property Claims Satisfaction Study for homeowners insurance, released earlier this month. I’ll compare this year’s scores with last years scores, and point out the companies really earning their high or low ratings. Continue reading