Does your auto insurance company have many customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Will you find out your insurance company is good or bad? Most consumers fail to check the complaint records of their insurance companies. This blog post provides complaint information for 14 biggest Nebraska auto insurance companies, covering 73.96% of the Nebraska car insurance market, and rates & ranks them based on their 2010 national complaint record (Accurate 2011 complaint information is not available yet). Know the best and worst auto insurance companies in Nebraska!

I’m always blogging to help people find the best policies and prices for car, house, & life insurance, so bookmark or place my website in your favorites!

With my state reviews, I like to use state auto insurance complaint ratios, so you can know if an insurance company has a better or worse complaint record in your state, compared to competing insurance companies.

Unfortunately, not every state’s insurance department provides these complaint statistics. Nebraska is one not providing them on their website. Complaint ratios help compare car insurance companies, to see if an insurance company has a higher than average, or lower than average number of complaints, or how they compare with other companies.

A state’s department of insurance website has consumer information about insurance & insurance companies.

Here is the link to the Nebraska Department of Insurance Website, which I used as a resource to find these 14 top companies.

As I mentioned earlier in this blog post, complaint ratios help you to fairly compare an insurance company’s complaint record with another insurance company’s complaint record.

I devised a letter grade system, using the national complaint ratios for the auto insurance companies listed in this blog post, to make it easy to tell an insurance company with a good or great complaint record, from an insurance company with a poor or average complaint record.

What if your auto insurance company is not on this list?

Go to my website to see more complaint ratios, and JD Power customer satisfaction ratings, for auto insurance companies (or to find complaint information regarding home insurance) not on this list.

There are many smaller car insurance companies, so if my website does not show the car insurance company you are looking for, e-mail me, or contact me through my facebook page (see the last paragraph of this blog post), and I will research the company for you.

Here is my grading system. I also list the national complaint ratio (the lower the number the better the complaint record).

A+ = Insurance companies with complaints 25% or less than the average insurance company.

A = Insurance companies with complaints 50% or less than the average insurance company.

B = Insurance companies with complaints 90% or less than the average insurance company.

C = Insurance companies with complaints from 90% to 110% of the average insurance company.

D = Insurance companies with complaints from 110% to 200% of the average insurance company.

F = Insurance companies with complaints over 200% of the average insurance company. More than twice as much as average!

Consider these grades, along with price and other factors (as listed on my website), when choosing an auto insurance company.

Insurance companies almost always have a few subsidiary auto insurance companies. For example, both State Farm Mutual Automobile Insurance Company, and State Farm Fire & Casualty Company, are owned by State Farm, and they both sell auto insurance in Nebraska. Make sure you know the correct name of the insurance subsidiary company quoting or insuring you, to check the proper complaint grade.

If you want to limit the chance of having a problem with your insurance company, go with the highest ranked car insurance company — even if it costs more. The good news is the best insurance companies often have very good rates. You can go with a better insurance company AND save money.

Here is the list. Remember to shop with as many companies as possible, so you can find the best rates, service, & coverage for you. You can use my website to find more companies not on this list.

14 Top Nebraska Car Insurance Companies Ranked & Rated from Best to Worst by Their 2010 National Complaint Records

1. Nationwide Agribusiness Insurance Company = A (.33)

2. State Farm Mutual Auto Insurance Company = A (.34)

3. Allstate Fire & Casualty Insurance Company = A (.39)

4. Geico General Insurance Company = B+ (.51)

5. Progressive Universal Insurance Company = B (.53)

6. Progressive Northern Insurance Company = B (.54)

7. American Family Mutual Insurance Company = B (.58)

8. Shelter Mutual Insurance Company = B (.58)

9. Farm Bureau Property & Casualty Insurance Company = B (.60)

10. State Farm Fire & Casualty Company = B (.61)

11. Farmers Mutual Insurance Company of Nebraska (NOT part of Farmers Insurance Group)= B (.62)

12. United Services Automobile Association = B (.71) (USAA sells only to the military, their immediate family members, and honorably discharged veterans).

13. Farmers Insurance Exchange (A Farmers Insurance Group company) = C (.95)

14. Auto Club Insurance Association (Motor Club Insurance Association/AAA) = C (1.03)

Now you know the complaint ratings for the major auto insurance companies in Nebraska. The next step is to get price quotes by shopping your auto insurance & homeowners insurance with ALL the leading insurance companies, you can get a great price AND great customer service & claims handling. Use my website to find all the major insurance companies, evaluate their customer service, and find the best price for you.

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