This USAA Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013, & 2014), the home & auto insurance complaint record for the subsidiary companies of USAA insurance, to determine whether each subsidiary, such as USAA Casualty Insurance Company or Garrison Property & Casualty Insurance Company, has a better-than-average, average, or worse-than-average customer complaint record.

I’ll also look at the JD Power ratings for USAA auto & homeowner insurance pricing, and increases & decreases in market share (as measured by annual written premiums) for each USAA subsidiary, as a possible indication of high or low insurance rates. In addition, I’ll review the AM Best Financial Strength Ratings for the USAA insurance companies, too. Continue reading →