This review will analyze the JD Power ratings for State Farm auto, home, & life insurance over the last several years. It’s not enough to know State Farm’s power circle rating from the major JD Power insurance studies for the current year. What’s important to consider is State Farm’s numerical score in each study, how far above or below State Farm scored from the study average, and how State Farm’s score in each JD Power study relates to the competition, to know if State Farm is really better, the same, or worse than each competing insurance company. It’s also important to know if State Farm maintains a consistent level of service year after year. I’ll let you know which insurance companies consistently perform as well or better than State Farm, too.
I analyze the scores & factors behind State Farm’s JD Power ratings, but don’t worry about having to follow the math. If you are not interested in the details (however, the details include competitor comparisons), each JD Power insurance study I review has a summary, to see if I consider State Farm’s auto, homeowners, and life insurance customer service & claims handling below average, average, above average, or inconsistent, as measured by JD Power, or you can skip to the final summary of State Farm auto & homeowners insurance rates at the end of this review. This review also includes the AM Best Financial Strength Rating for the State Farm companies. Continue reading