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Massachusetts Auto & Home Insurance Shopping Guide 2023
Updated: January 2023
Here are three reasons why most people pay too much for their auto or home insurance and fail to find the company that can save them a lot of money:
1. Many people never shop their auto or home insurance, sticking with the same company and paying their renewal year after year.
2. If people do shop their insurance coverage, they do not check with enough companies, failing to find the company or companies with the best combination of coverage, service, and rates for them.
3. People only get quotes online, instead of speaking with an insurance professional trained to quote them the coverage they need at the best price, with all the discounts they deserve. It is always best to buy insurance from an agent. A good agent can make the difference between loving or hating your insurance company.
How this guide can help you find the best company for you:
Many auto or home insurance customers do not know all the companies available in their state or their recent complaint records, making it unlikely they will find the company with the best rates, coverage & service for them. Some of the best companies are not very well known because they do little advertising. The objective of this guide is to show you all the major companies offering auto and/or home insurance coverage in Massachusetts and the three-year auto & home insurance complaint record for each company. Links are provided to the website for each company so you can contact an agent near you or get a price quote online if available. None of the hyperlinks on my website are affiliate links and I receive no financial compensation from any insurance company.
Will you be eligible for all these auto and home insurance companies?
Although most Massachusetts residents have a lot of options for choosing an auto or home insurance company, the Massachusetts auto & home insurance market has its challenges. Some major companies nationally do not have much of a presence in Massachusetts because of its historic regulatory environment. For example, State Farm, the largest auto and home insurer in the USA, is not available in Massachusetts.
Lately, due to current worldwide market conditions (inflation and lingering supply chain shortages), auto & home insurance companies are paying more in claims than they collect in premiums. Insurance companies in the state are having a hard time getting rate increases approved in Massachusetts, which may result in some companies not selling new policies or having stricter qualification standards.
Insurance companies have different eligibility criteria, so not everyone may qualify for all the companies shown in this guide. However, everyone can benefit by shopping, even if they have recent claims or other factors making them ineligible for some companies. If you do not qualify for many of the companies in this guide due to recent claims, property condition/location, driving record, or other factors, there should still be agents representing companies listed in this guide who can help you. Please email me at help@smartshopyourcarinsurance.com to let me know if none of the agents or companies listed in this guide can help you or if there is any incorrect information in this guide.
The Major Auto and Home Insurance Companies in Massachusetts
If you are looking for a company available in Massachusetts with a better than average auto and home insurance complaint record, scroll down to check out these companies:
Andover Companies (offers property insurance only)
Arbella Insurance Group
Cincinnati Insurance
MAPFRE Insurance (Commerce Insurance Company and Citation Insurance Company)
Safety Insurance
Here are the biggest & best auto and home insurance brands in Massachusetts you may or may not know, listed in alphabetical order:
1. Allstate Insurance
Allstate is a well-known, heavily advertised insurance company and is one of the largest auto & home insurance companies in almost all US states. Founded in 1931, Its corporate office is in Northfield Township, IL. Allstate offers auto insurance, residential property (homeowners, condominium, renters) insurance, and other types of policies usually available from companies in the personal insurance market.
Allstate owns these additional brands, also selling auto and/or home insurance: Encompass, Esurance, and National General. Encompass is not available in Massachusetts. Esurance is no longer selling new policies in Massachusetts.
2021 market share for Allstate Insurance:
Allstate is usually among the largest auto and home insurers in most US states, but it is not among the top ten largest auto insurers or top ten largest home insurers in Massachusetts.
Complaint record for Allstate Insurance:
The 2019-2021 auto and home insurance complaint record for Allstate Insurance is not consistently better than the industry average. If Allstate has the coverage you need at a competitive price, be sure to choose a good agent willing & able to help if you have a problem with a claim or other service issue.
How to buy a policy from Allstate Insurance:
Allstate sells its insurance through its own network of Allstate agents with offices located in communities across Massachusetts. Allstate insurance may also be available from select independent insurance agencies appointed to represent the company. There may be a discount for buying online from Allstate, but it may be worth it to pay a little more to have a personal agent to help if you have a claims or service problem. Get a price quote from an agent first, then check to see if you can get a lower rate for the same coverage online.
Check out the Allstate Insurance website to learn more about the company and find an agent near you:
https://www.allstate.com/
2. Amica Insurance
Founded in 1907 and headquartered in Lincoln, Rhode Island, Amica insurance products are available in almost all US states, yet Amica has little market share in most of them. Amica does some media advertising, but not enough to be very well-known to many US residents. Amica offers auto insurance, residential property (homeowners, condominium, renters) insurance, and other types of policies usually available from companies in the personal insurance market, including life insurance. Amica sells direct from the company and does not have agents.
2021 market share for Amica Insurance:
Amica is not among the ten largest auto insurers in the state, but it is the ninth largest home insurer in Massachusetts.
Complaint record for Amica Insurance:
Contrary to its history of strong performance in annual JD Power and other insurance customer satisfaction studies, the 2019-2021 auto and home insurance complaint record for Amica is not consistently better than the industry average. Since you will not have an agent to help you if you have a problem, you may not want to choose Amica unless it has the best coverage at the lowest price for you -- and you are willing to handle any claims or service problems on your own. You can click this link to see Amica Insurance customer reviews at the Yelp website.
How to buy a policy from Amica Insurance:
The only way to buy a policy or get a price quote is from the Amica website or calling the company. Amica sells direct to the public and does not use agents. Learn more about Amica or get a price quote at its website linked here:
https://www.amica.com/
3. Andover Companies
Founded in 1828 and headquartered in Andover, Massachusetts, the Andover Companies is comprised of Merrimack Mutual Fire Insurance Company, Cambridge Mutual Fire Insurance Company, and Bay State Insurance Company. The Andover Companies is a regional insurer operating in the states of Massachusetts, Maine, New Hampshire, Rhode Island, Connecticut, New York, New Jersey, and Illinois. The Andover Companies offers residential property (homeowners, condominium, renters) insurance, but does not offer auto insurance. Andover Companies relies on independent insurance agencies to sell and market its insurance, so it may not be as well-known to the general public.
2021 market share of Andover Companies:
Andover Companies is the fourth largest home insurer in Massachusetts.
Complaint record for Andover Companies:
The 2019-2021 home insurance complaint record for Andover Companies is consistently much better than the industry average. If you choose a good agent, you are likely to be happy with its customer and claims service.
How to buy a policy from Andover Companies:
Andover Companies sells its insurance exclusively through a network of select independent insurance agencies with offices located in communities throughout Massachusetts. You cannot get a price quote from the Andover Companies website and there is no discount or lower rate online from any other website.
Check out the Andover Companies website to learn more about the company and find an agent near you:
https://www.andovercompanies.com/
4. Arbella Insurance
Founded in 1988 and headquartered in Quincy, Massachusetts, Arbella Insurance Group is a regional insurer selling personal insurance in Massachusetts and Connecticut. However, most of its auto and home insurance customers are in Massachusetts. Arbella offers auto insurance, residential property (homeowners, condominium, renters) insurance, and other types of policies usually available from companies in the personal insurance market.
2021 market share for Arbella Insurance:
Arbella is the fourth largest auto insurer and the seventh largest home insurer in Massachusetts.
Complaint record for Arbella Insurance:
The 2019-2021 auto and home insurance complaint record for Arbella is consistently better than the industry average. If you choose a good agent, you are likely to be happy with its customer and claims service.
How to buy a policy from Arbella Insurance:
Arbella Insurance Group sells its insurance exclusively through a network of select independent insurance agencies with offices located in communities throughout Massachusetts. You cannot get a price quote from the Arbella website and there is no discount or lower rate online from any other website.
Check out the Arbella Insurance website to learn more about the company and find an agent near you:
https://www.arbella.com/
5. Cincinnati Insurance
Cincinnati Insurance Companies is another group of insurance companies offering personal insurance products in many US states, but is not known to many people, as it does little advertising. Established in 1950, Cincinnati Insurance is headquartered in Fairfield, OH. Cincinnati Insurance offers auto insurance, residential property (homeowners, condominium, renters) insurance, and other types of policies usually available from companies in the personal insurance market.
2021 market share for Cincinnati Insurance:
Cincinnati Insurance is not among the ten largest auto insurers or ten largest home insurers in Massachusetts.
Complaint record for Cincinnati Insurance:
The 2019-2021 auto and home insurance complaint record for Cincinnati Insurance is consistently much better than the industry average. If you choose a good agent, you are likely to be happy with its customer and claims service.
How to buy a policy from Cincinnati Insurance:
Cincinnati Insurance sells its insurance exclusively through a small group of select independent insurance agencies with offices located in communities across Massachusetts. You cannot get a price quote online from the Cincinnati Insurance website and there is no discount or lower rate for buying online from any other website.
Check out the Cincinnati Insurance website to learn more about the company and find an agent near you:
https://www.cinfin.com/
6. Farmers Insurance
Farmers Insurance Group is a heavily advertised group of insurance companies, fairly well-known for auto and home insurance, available in many US states. Founded in 1928, Farmers home office is in Los Angeles, CA. Farmers offers auto insurance, residential property (homeowners, condominium, renters) insurance, and other types of policies usually available from companies in the personal insurance market.
In recent years, Farmers Insurance Group has acquired additional insurance companies, still operating as separate brands, such as Foremost, 21st Century, and Bristol West. Farmers Insurance Group itself is a wholly owned subsidiary of Zurich Insurance Group.
In 2020, Farmers purchased Metlife Auto & Home and renamed these former Metropolitan companies as Farmers companies, some now available direct from the company under the brand name of Farmers GroupSelect, marketed as a group benefit through employers. Former Metlife Auto & Home agents may now be Farmers agents and independent agents formerly representing Metlife Auto & Home may now represent Farmers. Metlife Auto & Home insurance policyholders by now should be aware of the rebranding and how Farmers new ownership impacts them.
2021 market share for Farmers Insurance:
Farmers Insurance Group is not among the ten largest home insurers in the state, but it is the ninth largest auto insurer in Massachusetts.
Complaint record for Farmers Insurance:
The 2019-2021 auto and home insurance complaint record for Farmers Insurance is not consistently better than the industry average. If Farmers has the coverage you need at a competitive price, be sure to choose a good agent willing & able to help if you have a problem with a claim or other service issue.
How to buy a policy from Farmers Insurance:
Farmers sells its insurance through its own network of Farmers agents with offices located in communities throughout Massachusetts. There is no discount or lower rate for buying direct or online from the Farmers website or any other website.
Check out the Farmers Insurance website to learn more about the company and find an agent near you:
https://www.farmers.com/
7. GEICO Insurance
GEICO, a very heavily advertised group of insurance companies, best known for selling insurance direct to the public, operates in almost all US states, and is a wholly owned subsidiary of Berkshire Hathaway. Established in 1936, GEICO is headquartered in Chevy Chase, MD. GEICO underwrites auto insurance only, but sells other types of personal insurance, such as homeowners insurance, acting as an agent for other companies. So, for example, if you buy homeowners insurance from GEICO, your home is not insured by GEICO, but by another company GEICO represents as an agent.
Since April 2022, GEICO ceased doing walk-in and phone sales in these states: AK, AR, CA, CT, DC, DE, GA, HI, KS, LA, MA, NJ, NM, NY, WI, WV. Residents of these states can still get a price quote and buy a policy online from GEICO.
2021 market share for GEICO Insurance:
GEICO is the second largest auto insurer in Massachusetts.
Complaint record for GEICO Insurance:
The 2019-2021 auto insurance complaint record for GEICO is not consistently better than the industry average. Since most GEICO customers do not have an agent to help them if they have a service problem, you should consider other companies instead of GEICO (if you do not have a good GEICO agent available to you), unless the price savings with GEICO is so much, it is worth it to you to chance service or claims problems you will need to handle on your own.
How to buy a policy from GEICO Insurance:
In Massachusetts, GEICO at this time is only quoting and selling policies online through its website linked here:
https://www.geico.com
8. Hartford Insurance
Hartford Insurance is a group of insurance companies available in most US states, but may not be as well-known, as it does not advertise as much as other major competitors selling auto and home insurance. Founded in 1810, Hartford Insurance is headquartered in Hartford, CT. Hartford offers auto insurance, residential property (homeowners, condominium, renters) insurance, and other types of policies usually available from companies in the personal insurance market.
2021 market share for Hartford Insurance:
Hartford is not among the ten largest auto insurers or ten largest home insurers in Massachusetts.
Complaint record for Hartford Insurance:
The 2019-2021 auto and home insurance complaint record for Hartford is not consistently better than the industry average. If Hartford has the coverage you need at a competitive price, be sure to choose a good agent willing & able to help if you have a problem with a claim or other service issue.
How to buy a policy from Hartford Insurance:
Usually, Hartford sells its insurance through a network of independent insurance agencies located in many communities across a state. However, per the Hartford website, there seems to be only one agency in Massachusetts representing Hartford for auto or home insurance. However, you can get a price quote online from the Hartford website linked below. There may be a discount for buying online from Hartford, too, but it may be worth it to pay a little more to have a personal agent to help if you have a claims or service problem. If you can find an agent in Massachusetts representing Hartford, get a price quote from an agent first, then check to see if you can get a better rate for the same coverage online.
Check out the Hartford Insurance website to learn more about the company and find an agent near you:
https://www.thehartford.com
9. Liberty Mutual Insurance
Liberty Mutual Insurance Group is a heavily advertised group of insurance companies, best known for auto and home insurance, available in most US states. Founded in 1912, the Liberty Mutual home office is in Boston, MA. Liberty Mutual offers auto insurance, residential property (homeowners, condominium, renters) insurance, and other types of policies usually available from companies in the personal insurance market.
Liberty Mutual also owns Safeco Insurance, which operates as a separate brand, and is sold through independent insurance agencies. In 2022, Liberty Mutual acquired State Auto Insurance, which is also available through independent agents.
2021 market share for Liberty Mutual Insurance (including Safeco policyholders):
Liberty Mutual Group is the third largest auto insurer and the second largest home insurer in Massachusetts.
Complaint record for Liberty Mutual Insurance:
The 2019-2021 auto and home insurance complaint record for Liberty Mutual is not consistently better than the industry average. If Liberty Mutual has the coverage you need at a competitive price, be sure to choose a good agent willing & able to help if you have a problem with a claim or other service issue.
How to buy a policy from Liberty Mutual Insurance:
Liberty Mutual sells its insurance direct from the company and through its own group of Liberty Mutual agents operating from sales offices in one or more Massachusetts communities. Liberty Mutual agents also represent other auto & home insurance companies through Comparion Insurance Agency, a national agency owned by Liberty Mutual. There may be a discount for buying online from Liberty Mutual, but it may be worth it to pay a little more to have a personal agent to help if you have a claims or service problem. Get a price quote from an agent first, then check to see if you can get a lower rate for the same coverage online.
Check out the Liberty Mutual website to learn more about the company and get a price quote online:
https://www.libertymutual.com/
But a Liberty Mutual agent may be able to get you the lowest rate!
Find a Liberty Mutual agent in Massachusetts at the Comparion Insurance website:
https://www.comparioninsurance.com/
10. MAPFRE Insurance
Founded in 1972 as Commerce Group, the company was acquired in 2008 by MAPFRE, a large international group of insurance companies. MAPFRE USA Corp is headquartered in Webster, Massachusetts. The two largest MAPFRE subsidiaries insuring homes and autos in Massachusetts are Commerce Insurance Company and Citation Insurance Company. Although its largest market share is in Massachusetts, MAPFRE USA has subsidiary companies offering auto and/or home insurance in eleven other states. MAPFRE Insurance offers auto insurance, residential property (homeowners, condominium, renters) insurance, and other types of policies usually available from companies in the personal insurance market.
2021 market share for MAPFRE Insurance:
MAPFRE is the largest auto insurer and the largest home insurer in Massachusetts.
Complaint record for MAPFRE Insurance:
The 2019-2021 auto and home insurance complaint record for Commerce Insurance Company and Citation Insurance Company is consistently lower than the industry average (Although in 2019 it was only slightly better than the industry average). If you choose a good agent, you are likely to be happy with its customer and claims service.
How to buy a policy from MAPFRE Insurance:
MAPFRE sells its insurance through a network of select independent insurance agencies with offices throughout Massachusetts. There is no discount or lower rate for buying direct or online from the MAPFRE website or any other website.
Check out the MAPFRE Insurance website to learn more about the company and find an agent near you:
https://www.mapfreinsurance.com/
11. Plymouth Rock Assurance
Founded in 1982, Plymouth Rock (including the Bunker Hill companies in MA) is the brand name for a regional group of insurance companies insuring autos and homes in the states of Massachusetts, New Jersey, Connecticut, New Hampshire, New York, and Pennsylvania. The main headquarters for Plymouth Rock Assurance Corp. is in Boston, Massachusetts. In Massachusetts, Plymouth Rock offers auto insurance, residential property (homeowners, condominium, renters) insurance, and other types of policies usually available from companies in the personal insurance market. Plymouth Rock partners with AARP to offer its Massachusetts Auto Insurance Program to AARP members.
2021 market share for Plymouth Rock Assurance:
Plymouth Rock is the sixth largest auto insurer and the tenth largest home insurer in Massachusetts.
Complaint record for Plymouth Rock Assurance:
The 2019-2021 auto and home insurance complaint record for Plymouth Rock is not consistently better than the industry average. If Plymouth Rock has the coverage you need at a competitive price, be sure to choose a good agent willing & able to help if you have a problem with a claim or other service issue.
How to buy a policy from Plymouth Rock Assurance:
Plymouth Rock sells its insurance through a network of select independent insurance agencies with offices throughout Massachusetts. There is no discount or lower rate for getting a price quote online from Plymouth Rock or any other website.
Check out the Plymouth Rock Assurance website to learn more about the company and find an agent near you:
https://www.plymouthrock.com/
12. Progressive Insurance
Progressive, a very heavily advertised group of insurance companies, best known for selling insurance direct to the public, but is also available from most independent insurance agencies, operates in almost all US states. Established in 1937, Progressive is headquartered in Mayfield, OH.
Like GEICO, Progressive underwrites auto insurance only, but sells other types of personal insurance, acting as an agent for other companies. However, in 2015, Progressive bought controlling interest in American Strategic Insurance (ASI), which it now uses as its primary home insurer. If Progressive sells you a policy not underwritten by Progressive or ASI, they are acting as an agent and not as your insurance company. For example, Progressive represents Homesite Insurance and sells its homeowners insurance. If Progressive sells you a Homesite homeowners insurance policy, Progressive is your agent and Homesite is the insurance company insuring your home.
2021 market share for Progressive Insurance:
Progressive is the seventh largest auto insurer in Massachusetts.
Complaint record for ASI & Progressive Insurance:
The 2019-2021 auto and home insurance complaint record for ASI & Progressive is not consistently better than the industry average. If Progressive has the coverage you need at a competitive price, be sure to choose a good agent willing & able to help if you have a problem with a claim or other service issue. If you choose to buy direct from Progressive, your price savings needs to be significant, for it to be worth you having to fix claims or service problems on your own. Check out recent Progressive customers reviews online to see what problems may come up when you buy direct. Click this link to see Progressive Insurance customer reviews at the Yelp website.
How to buy a policy from Progressive Insurance:
If you want to find the best price with Progressive, you want to get a price quote direct from the company and from a local independent insurance agent representing Progressive. It may be counter-intuitive, but an agent may have the best rates for you. Also, the agent represents other companies that may have better rates for you than Progressive. Always check with an agent first, then check to see if there is a lower rate for buying direct saving you enough money to be worth not having an agent.
Check out the Progressive Insurance website to learn more about the company and find an agent near you:
https://www.progressive.com/
13. Safeco Insurance
Safeco Insurance is a group of insurance companies available across the USA, but it is best known in western states. Safeco is not available in Hawaii, Delaware, New Jersey, Rhode Island, and D.C. Safeco has been owned by Liberty Mutual since 2008 yet continues to operate as a separate entity and brand. Founded in 1923, Safeco Insurance is headquartered in Seattle, WA. Safeco offers auto insurance, residential property (homeowners, condominium, renters) insurance, and other types of policies usually available from companies in the personal insurance market.
2021 market share for Safeco Insurance:
Safeco contributes to Liberty Mutual Group being the third largest auto insurer and the second largest home insurer in Massachusetts.
Complaint record for Safeco Insurance:
The 2019-2021 auto and home insurance complaint record for Safeco is not consistently better than the industry average. If Safeco has the coverage you need at a competitive price, be sure to choose a good agent willing & able to help if you have a problem with a claim or other service issue.
How to buy a policy from Safeco Insurance:
Safeco sells its insurance through a network of select independent insurance agencies located in communities throughout Massachusetts. There is no discount or lower rate for buying direct or online from the Safeco website or any other website.
Check out the Safeco Insurance website to learn more about the company and find an agent near you:
https://www.safeco.com/
14. Safety Insurance
Founded in 1979 and headquartered in Boston, Massachusetts, Safety Insurance is a regional group of insurance companies operating in Maine, Massachusetts, and New Hampshire, but most if its auto & home insurance customers are in Massachusetts. Safety Insurance offers auto insurance, residential property (homeowners, condominium, renters) insurance, and other types of policies usually available from companies in the personal insurance market
2021 market share for Safety Insurance:
Safety Insurance is the fifth largest auto insurer and the third largest home insurer in Massachusetts.
Complaint record for Safety Insurance:
The 2019-2021 auto and home insurance complaint record for Safety Insurance is consistently lower than the industry average (Although in 2019 it was only slightly better than the industry average). If you choose a good agent, you are likely to be happy with its customer and claims service.
How to buy a policy from Safety Insurance:
Safety sells its insurance through a network of select independent insurance agencies with offices throughout Massachusetts. You cannot get a price quote from the Safety Insurance website and there is no discount or lower rate for buying online from any other website.
Check out the Safety Insurance website to learn more about the company and find an agent near you:
https://www.safetyinsurance.com/
15. Travelers Insurance
Travelers Insurance is a group of insurance companies available in most US states and is not as well-known as other brands, as it does not advertise as much as some other major auto and home insurance companies. Founded in 1853, Travelers Insurance is headquartered in New York City, NY. Travelers offers auto insurance, residential property (homeowners, condominium, renters) insurance, and other types of policies usually available from companies in the personal insurance market.
2021 market share for Travelers Insurance:
Travelers is the eighth largest auto insurer and the sixth largest home insurer in Massachusetts.
Complaint record for Travelers Insurance:
The 2019-2021 auto and home insurance complaint record for Travelers is not consistently better than the industry average. If Travelers has the coverage you need at a competitive price, be sure to choose a good agent willing & able to help if you have a problem with a claim or other service issue.
How to buy a policy from Travelers Insurance:
Travelers sells its insurance through a network of select independent insurance agencies with offices throughout Massachusetts. There is no discount or lower rate for buying direct or online from the Travelers website or any other website.
Check out the Travelers Insurance website to learn more about the company and find an agent near you:
https://www.travelers.com/
16. USAA Insurance
USAA is a group of insurance companies providing financial services to active US military & veterans. Established in 1922, USAA is headquartered in San Antonio, TX. USAA insurance and banking products are not available if you do not meet its membership requirements.
To be considered for USAA insurance, you must be eligible for membership in USAA, most commonly by being a current military member or honorably discharged veteran, immediate family member of someone in the military, or a former policyholder.
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USAA offers auto insurance, residential property (homeowners, condominium, renters) insurance, and other types of policies usually available from companies in the personal insurance market. For some common types of personal insurance, USAA partners with other companies. For example, USAA partners with Progressive for motorcycle insurance. Be sure to know which company is actually insuring you before buying insurance from USAA.
2021 market share for USAA Insurance:
Despite its restricted membership, USAA is the tenth largest auto insurer and the eighth largest home insurer in Massachusetts.
Complaint record for USAA Insurance:
Contrary to its long reputation for superior service, the 2019-2021 auto and home insurance complaint record for USAA is not consistently better than the industry average. Since you will not have an agent to help you if you have a problem, be sure to see what USAA customers are saying about the company online before choosing USAA. You can click this link to see USAA Insurance customer reviews at the Yelp website.
How to buy a policy from USAA Insurance:
The only way to buy a policy or get a price quote is from the USAA website or calling the company. USAA sells direct and does not use agents. Learn more about USAA and its eligibility requirements at their website linked here:
https://www.usaa.com/?wa_ref=pub_global_home
Chubb is the fifth largest homeowners insurance company in Massachusetts, available from a select group of independent insurance agents throughout the state, insuring high value homes only and specializing in the personal insurance needs of high net worth individuals and families. If this sounds like you, you can find out more about Chubb at its website linked here:
https://www.chubb.com/us-en/
Do not make this mistake when shopping for auto or home insurance:
Most insurance shoppers do not check with enough companies and do not contact any independent agents. There are more auto and home insurance companies available in Massachusetts. Some companies, not among the companies with the largest auto or home insurance market share in the state, were not included in this shopping guide. Some of these companies are large national brands you may know, like Nationwide Insurance, or small companies with better-than-average complaint records you may not know, like Narragansett Bay Insurance Company, Preferred Mutual, or Union Mutual Fire Insurance company. Many of these companies, including Narragansett Bay, Nationwide, Preferred Mutual, and Union Mutual are available through independent agents across Massachusetts. The agents you find through the Andover Companies, Arbella, Chubb, Cincinnati, Comparion (Liberty Mutual), MAPFRE, Plymouth Rock Assurance, Progressive, Safeco, Safety, & Travelers websites are independent agents representing other companies. Make sure you check with agents representing each of the companies listed in this shopping guide to help you find the insurance agent with the best combination of coverage, service, and price for you.
There are a few more important auto and home insurance companies, not available through most independent agents, you can find out about here in my supplemental auto & home insurance guide.
Why can you rely on my guides to help you find the best insurance companies for you? Check out my webpage explaining the sources of the information I use in my auto & home insurance guides, how I use the information, and what it should mean to you, to help you best use this guide.