Choosing an insurance agent: What to expect from a good agent

I started this blog series about how to choose an agent, telling you about the hype you hear from every agent, usually in a confident, friendly manner: “I have many years experience. I represent a large, old, financially stable company with 24 hour claims service. I’m an independent agent, and I can shop the home & auto insurance market for you (except I don’t tell you I don’t represent some of the biggest & best companies). I put my customers first. Yadda, yadda, yadda.”

There are lots of well-established, financially strong insurance companies. Most companies have 24 hour claims reporting. Almost all of the reasons agents tell you why you should insure with them are not unique, and they are common among all insurance companies. If other companies offer the same benefits, why shouldn’t you choose the company with the lowest price?

Some agents do add value with the service they provide, and this blog post will show you how to recognize this value, and allow you to tell the agents really putting their customers first, from the majority of agents merely claiming to put their customers first. Continue reading

Choosing an insurance agent: How much experience is needed?

Here is my second tip for choosing an insurance agent, which can save you from making costly mistakes:

Know how much experience is important, & avoid inexperienced agents

Some agents try to convince you to insure with them based on their many years of experience, or the experience of their employees. I know one agent added up the total number of years of experience of their agency employees to conclude their combined experience equals over 100 hundred years! This sounds impressive, but does it really benefit the customer? I don’t think so. Continue reading

Choosing an insurance agent: Is your agent any good?

Do you have a good insurance agent? Most people find out the hard way when they have a problem or a claim. This is the first in a series of blog posts giving you tips on how to find an excellent agent and avoid bad ones. The first thing you may think, is you can avoid having to worry about finding a good agent by not having an agent at all, and buying direct from the insurance company. Doesn’t it cost more to have an insurance agent? Isn’t it cheaper to buy direct, anyway? Continue reading

District of Columbia (DC) Auto Insurance Reviews: Complaint Ratings for Major Companies

Does your Washington DC automobile insurance company have a huge amount of customer complaints? Will you have any problems placing a claim, or have a valid claim delayed or denied? Is your insurance company good or bad? Most consumers fail to check the complaint records of their auto insurance company. This blog post provides complaint information for sixteen major insurance companies selling auto insurance in Washington DC, and ranks them from best to worst, based on their 2011 JD Power auto insurance customer satisfaction rating. National auto insurance complaint ratings for their subsidiary companies are available through links to my insurance company reviews on my website. Continue reading

Wyoming Auto & Home Insurance Reviews: Complaint Ratings for Major Companies

Does your insurance company have a lot of complaints? Will you have difficulty placing a claim, or have a valid claim delayed or denied? How do you know if your company is good or bad? Most consumers fail to check the complaint records of their automobile & property (homeowners, renters, mobile home, rental dwelling, condo, etc.) insurance companies. Here I provide complaint information for insurance companies selling auto & residential property insurance in Wyoming and rank them, from best to worst, based on their 2009, 2010, & 2011 Wyoming complaint record. Continue reading

Wisconsin Auto Insurance Reviews: Complaint Ratings for Leading Companies

Does your automobile insurance company have a lot of complaints? Will you have difficulty placing a claim, or have a valid claim delayed or denied? How do you know if your company is any good? Most consumers fail to check the complaint records of their insurance companies. Here I provide complaint information for 20 of the largest (by market share in Wisconsin, based on auto insurance premium) insurance companies and rank them, from best to worst, based on their 2010 national auto insurance complaints. (Accurate 2011 data not available yet). I also list 22 insurance companies you may want to avoid, with a higher than average number of auto insurance complaints filed against them in Wisconsin. Continue reading

West Virginia Auto Insurance Reviews: Complaint Ratings for 20 Top Companies

Does your auto insurance company have a large amount of customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Is your insurance company really any good? Most consumers fail to check the complaint records of their auto & home insurance companies. This blog post provides complaint information for the 20 largest insurance companies insuring cars in West Virginia, & rates them based on their 2010 national complaint record (Accurate 2011 complaint records are not available yet). Know the best and worst companies! Continue reading

Virginia Auto Insurance Reviews: Complaint Ratings for 50 Top Companies

Does your car insurance company have many customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Is your insurance company good or bad? Most consumers fail to check the complaint records of their automobile insurance companies. This blog post provides complaint information for the 50 largest insurance companies insuring private passenger autos in Virginia and ranks them from best to worst, based on their 2010 national auto insurance complaint record (Accurate 2011 complaint records are not available yet). Continue reading

Vermont Auto Insurance Reviews: Complaint Ratings for Leading Companies

Does your automobile insurance company have a huge amount of customer complaints? Will you have any problems placing a claim, or have a valid claim delayed or denied? Is your insurance company good or bad? Most consumers fail to check the complaint records of their insurance companies. This blog post provides complaint information for the major insurance companies selling auto insurance in Vermont, and ranks them from best to worst, based on their 2011 JD Power auto insurance customer satisfaction rating. National auto insurance complaint ratings for their subsidiary companies are available by links to insurance company reviews on my website. I also list complaint ratings for several large regional auto insurance companies selling car insurance in Vermont, not rated by JD Power. Continue reading

Utah Auto Insurance Reviews: Complaint Ratings for 20 Top Companies

Does your car insurance company have many complaints? Will you have difficulty placing a claim, or have a valid claim delayed or denied? How do you know if your company is good or bad? Most consumers fail to check the complaint records of their insurance companies. Here I provide complaint information for the twenty largest (by market share in Utah, based on premium) auto insurance companies & rank them, from best to worst, based on the average of each company’s Utah auto insurance complaint record for the last three years — 2008, 2009, & 2010. Utah complaint data for 2011 is not available yet. Continue reading

Massachusetts Auto Insurance Rates Increase!

The Massachusetts car insurance market has changed a lot over the last several years. Only four years ago, the state set auto insurance rates and coverage options (under its old fix-and-establish system) and there was no price competition among auto insurance companies.

In 2008, the law changed to allow price competition based on rating factors permitted by the state. Many new auto insurance companies started selling auto insurance in Massachusetts, and rates dropped so insurance companies could gain customers and market share. In addition, insurance companies started offering different coverage options to attract customers.

Now, the cost of claims & the desire to make a profit are increasing car insurance rates for many companies. Auto insurance buyers living in the state of Massachusetts need to know it’s now very important to shop your auto insurance each year, to make sure you are not paying excessive rates, and to choose the coverage options best for you.

This blog post will show you the companies selling auto insurance in Massachusetts, and the information needed to help you decide on the best car insurance company for you. Continue reading

Tennessee Auto Insurance Reviews: Complaint Ratings for 66 Top Companies

Does your automobile insurance company have many customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Will you find out your car insurance company is good or bad when you need them to help you? Many consumers fail to check the complaint records of their insurance companies. This blog post provides complaint information for the 66 biggest Tennessee auto insurance companies, and rates & ranks them, from best to worst, based on their 2010 national auto insurance complaint record (Accurate 2011 complaint records are not available yet). Continue reading

South Dakota Auto Insurance Reviews: Complaint Ratings for 30 Companies

Does your automobile insurance company have a very large amount of customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Is your auto insurance company any good? Will you have a bad experience when you need your insurance company? Most consumers fail to check the complaint records of their car & homeowners insurance companies. This blog post provides complaint information for the thirty largest insurance companies selling auto insurance in South Dakota (based on 2011 market share), and rates & ranks them based on their 2010 national complaint record (Accurate 2011 complaint data is not available yet). Know about the best & worst insurance companies in South Dakota! Continue reading

South Carolina Nonstandard Auto Insurance Reviews: Complaint Ratings for 21 Companies

When you have had a US drivers license for 9 years or more, a clean driving record & claims history, and a long, current, continuous auto insurance history, every car insurance company wants to insure you. But if you are a younger, less experienced driver, or have some tickets or accidents, or no auto insurance now, or a gap in your auto insurance history, some insurance companies won’t insure you. Depending on your situation, A LOT of car insurance companies may not be willing to insure you. If you are one of these drivers, or have one of these drivers living in your household, your only option may be nonstandard auto insurance at high rates. I am blogging today to help you find auto insurance companies willing to insure you at the best price, and avoid companies with poor complaint records. Continue reading

South Carolina Auto Insurance Reviews: Complaint Ratings for 21 Top Companies

Does your automobile insurance company have a very large amount of customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Is your insurance company any good? Will you have a bad experience when you need your car insurance company? Most consumers fail to check the complaint records of their car & home insurance companies. This blog post provides complaint information for twenty-one leading insurance companies selling auto insurance in South Carolina, and rates & ranks them based on their 2010 national complaint record (Accurate 2011 complaint records are not available yet). Know about the best & worst insurance companies in South Carolina! Continue reading

Rhode Island Auto Insurance Reviews: Complaint Ratings for 14 Major Companies

Does your car insurance company have a huge amount of customer complaints? Will you have any problems placing a claim, or have a valid claim delayed or denied? Is your insurance company good or bad? Most consumers fail to check the complaint records of their insurance companies. This blog post provides complaint information for fourteen major insurance companies selling auto insurance in Rhode Island, and ranks them from best to worst, based on their 2011 JD Power auto insurance customer satisfaction rating. National automobile insurance complaint ratings for their subsidiary companies are available by links to insurance company reviews on my website. Continue reading

Pennsylvania Auto Insurance Reviews: Complaint Ratings for 54 Top Companies

Does your automobile insurance company have a huge amount of customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Is your car insurance company good or bad? Most consumers fail to check the complaint records of their insurance companies. This blog post provides complaint information for the 54 leading Pennsylvania insurance companies and ranks them from best to worst, based on their 2010 national automobile insurance complaint record (Accurate 2011 complaint records are not available yet). Continue reading

Oklahoma Auto Insurance Reviews: Complaint Ratings for 20 Major Companies

Does your auto insurance company have a very large amount of customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Is your insurance company any good? Will you have a bad experience when you need your insurance company? Most consumers fail to check the complaint records of their car & home insurance companies. This blog post provides complaint information for twenty major Oklahoma car insurance companies and rates and ranks them based on their 2010 national complaint record (Accurate 2011 complaint records are not available yet). Be aware of the best & worst insurance companies in Oklahoma. Continue reading

Ohio Auto Insurance Reviews: Complaint Ratings for 32 Top Companies

Does your car insurance company have a lot of policyholder complaints? Will you have difficulty placing a claim, or have a valid claim delayed or denied? How do you know if your auto insurance company is any good? Will you find out it’s bad when you really need it? Most consumers fail to check the complaint records of their insurance companies. This blog post provides auto insurance complaint information for 32 major insurance companies selling auto insurance in Ohio, and ranks them from best to worst, based on their 2009 auto insurance complaint record in Ohio (The latest year where data is available). Continue reading

North Dakota Auto Insurance Reviews: Complaint Ratings for 20 Top Companies

Does your automobile insurance company have many customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Will you find out your insurance company is good or bad when you need them to help you? Many consumers fail to check the complaint records of their home & auto insurance companies. This blog article provides complaint information for the 20 biggest North Dakota auto insurance companies, covering 80.2% of the ND auto insurance market, and rates & ranks them, from best to worst, based on their 2010 national auto insurance complaint records (Accurate 2011 complaint records are not available yet). Continue reading

North Carolina Auto Insurance Reviews: Complaint Ratings for 38 Top Companies

Does your car insurance company have a lot of complaints? Will you have difficulty placing a claim, or have a valid claim delayed or denied? How do you know if your company is any good? Will you find out it’s bad? Most consumers fail to check the complaint records of their insurance companies. This blog post provides car insurance complaint information for 38 of the biggest (by market share in North Carolina, based on each company’s auto insurance premium collected in the state) insurance companies and ranks them, from best to worst, based on their 2010 auto insurance complaints in North Carolina (Accurate 2011 data not available yet). Continue reading

New Mexico Home Insurance Reviews: Complaint Ratings for 34 Top Companies

Does your home owners insurance company have many customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Will you find out your insurance company is good or bad when you need them to help you? Many consumers fail to check the complaint records of their home-owners insurance companies. This blog post provides complaint information for the 34 largest New Mexico home insurance companies, and rates & ranks them, from best to worst, based on their 2010 national home insurance complaint records (Accurate 2011 complaint records are not available yet). Continue reading

New Mexico Auto Insurance Reviews: Compaint Ratings for 43 Top Companies

Does your auto insurance company have many customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Will you find out your car insurance company is good or bad when you need them to help you? Many consumers fail to check the complaint records of their insurance companies. This blog post provides complaint information for the 43 biggest New Mexico auto insurance companies, and rates & ranks them, from best to worst, based on their 2010 national auto insurance complaint record (Accurate 2011 complaint records are not available yet). Continue reading

New Hampshire Auto Insurance Reviews: Complaint Ratings for 35 Major Companies

Do you know if your auto insurance company has many customer complaints? Will you have problems placing a claim, or have a valid claim delayed or denied? Will you find out your auto insurance company is good or bad when you need them to help you? Many consumers fail to check the complaint records of their auto insurance companies. This blog post provides complaint information for Thirty-five major New Hampshire car insurance companies, and rates & ranks them, from best to worst, based on their 2010 national complaint record (Accurate 2011 complaint records are not available yet). Continue reading

Florida Auto Insurance Reviews: Complaint Ratings for 25 Top Companies

Does your auto insurance company have a high number of complaints? Will you have difficulty placing a claim, or have a valid claim delayed or denied? Is your car insurance company good or bad? Most consumers fail to check the complaint records of their insurance companies. Here I provide complaint information for the 25 biggest (by Florida market share) auto insurance companies, and rate them based on their 2010 Florida auto insurance complaint index. I also list another 12 companies with a high number of complaints, when compared to their market share. Find the best & avoid the worst auto insurance companies! Continue reading