Maine Auto Insurance Reviews 2014: Complaint Ratings & Rankings for 22 Top Companies

This review will show you the twenty-two companies insuring the most cars in Maine (companies with at least 1% of the Maine auto insurance market or more), and ranking & rating them from best to worst, based on their Maine auto insurance complaint statistics for 2012 and 2013. Many drivers fail to check the complaint records of their car insurance companies, and are unaware of all the major companies selling car insurance in their state. The information I provide in this review not only helps you determine if your car insurance company has a better or worse than average customer complaint record with the state, it helps you know about the other leading companies in Maine, so you can shop for the best combination of rates, coverage and service.

Maine Car Insurance Companies Review: Best & Worst Complaint Record Ratings

The Maine Bureau of Insurance website is the source of my information about Maine auto insurance complaint data. I provide the 2012 & 2013 Maine complaint indices for each car insurance company. A complaint index of 1 is average, less than 1 is better than average, and greater than 1 is worse than average.

Because of Maine’s sparse population, even the largest auto insurers in the state are not very big, as measured by total auto insurance premium written in Maine each year, which means only a few extra complaints can result in much higher index numbers for some companies. For example, Frankenmuth had five complaints in 2013, resulting in an index of 2.1 (110% more than the number of complaints above the average, expected for its size). But this was only a few more complaints than it had in 2012, when it had a good complaint index of .4 (only 40% of the number of complaints of the average, expected for its size). Small companies may occasionally have high complaint index numbers, but the companies you want to avoid are the ones with higher than average complaint index numbers each year.

So you don’t have to bother interpreting index numbers, I devised a letter grade rating system to make it easier to tell an auto insurance company with a much better than average complaint record, from an auto insurance company with a poor or about average complaint record:

B = Better than average. Insurance companies with a Maine auto insurance complaint index less than 80% (.8) of the average.

C = Average. Insurance companies with a Maine auto insurance complaint index from 80% (.8) to 120% (1.2) of the average. I use a minus sign (-) to indicate an auto insurance complaint index slightly worse than average (1.1 or 1.2) and a plus sign (+) for a Maine auto insurance complaint index slightly better than average (.8 or .9).

W = Worse than average. Insurance companies with a Maine auto insurance complaint index more than 120% (1.2) of the average.

The best companies will have “B” ratings each year. Auto insurance companies with consistently better than average complaint records will have either “B” or “C+” ratings. Companies with “C-” or “W” ratings consistently have more than the average number of complaints. Companies with all “W” ratings have the worst complaint records. To sort out the best companies of the ones with all “B” ratings, look at the index numbers. The lowest numbers are the best. Among the companies with all “W” ratings, the ones with the highest index numbers are the worst. To make it easier for you to see the best and worst companies, I rank them for you, in order of best (#1) to worst (#22).

22 Auto Insurance Companies Ranked from Best to Worst by their Maine Complaint Index Numbers & Ratings

1. Quincy Mutual Group (PATRONS OXFORD INSURANCE COMPANY)

2013 Maine Auto Insurance Complaint Rating & Index Number = B (0) No Complaints

2012 Maine Auto Insurance Complaint Rating & Index Number =B (0) No Complaints

2. Amica Mutual Insurance Company

2013 Maine Auto Insurance Complaint Rating & Index Number = B (0) No Complaints

2012 Maine Auto Insurance Complaint Rating & Index Number =B (0) No Complaints

3. Metropolitan Group (METROPOLITAN CASUALTY INSURANCE COMPANY; METROPOLITAN GENERAL INSURANCE COMPANY; METROPOLITAN PROPERTY & CASUALTY INSURANCE COMPANY)

2013 Maine Auto Insurance Complaint Rating & Index Number = B (.2)

2012 Maine Auto Insurance Complaint Rating & Index Number =B (.2)

4. Concord Group (CONCORD GENERAL MUTUAL INSURANCE COMPANY; GREEN MOUNTAIN INSURANCE COMPANY INC)

2013 Maine Auto Insurance Complaint Rating & Index Number = B (.5)

2012 Maine Auto Insurance Complaint Rating & Index Number =B (.3)

5. United Services Automobile Association Group (GARRISON PROPERTY & CASUALTY INSURANCE COMPANY; UNITED SERVICES AUTOMOBILE ASSOC; USAA CASUALTY INSURANCE COMPANY; USAA GENERAL INDEMNITY COMPANY)

2013 Maine Auto Insurance Complaint Rating & Index Number = B (.6)

2012 Maine Auto Insurance Complaint Rating & Index Number =B (.6)

6. Main Street America Group (MAIN STREET AMERICA ASSURANCE COMPANY; NGM INSURANCE COMPANY)

2013 Maine Auto Insurance Complaint Rating & Index Number = B (0) No Complaints

2012 Maine Auto Insurance Complaint Rating & Index Number =B (.7)

7. State Farm Group (STATE FARM FIRE AND CASUALTY COMPANY; STATE FARM MUTUAL AUTO INSURANCE COMPANY)

2013 Maine Auto Insurance Complaint Rating & Index Number = C+ (.8)

2012 Maine Auto Insurance Complaint Rating & Index Number =B (.7)

8. MMG Insurance Company

2013 Maine Auto Insurance Complaint Rating & Index Number = C+ (.9)

2012 Maine Auto Insurance Complaint Rating & Index Number =C+ (.8)

9. Horace Mann Group (HORACE MANN INSURANCE COMPANY; TEACHERS INSURANCE COMPANY)

2013 Maine Auto Insurance Complaint Rating & Index Number = C (1.0)

2012 Maine Auto Insurance Complaint Rating & Index Number =C+ (.9)

Christopher Snape Lighting Designer will order levitra canada solboards.com move your productions well beyond your expectations. But it doesn’t go in this way bringing on a quicker canadian pharmacies viagra and more robust erection Kamagra oral Jelly is a standout amongst the most noticeably bad driving actuality arrangements will demonstrate it. In spite of the reality that the twentieth century brings about fundamental change in the female role on cultural, economic, communal and educational levels, sexuality and male impotence are motionless, wearing a veil in secrecy, confidentiality and a high-quality deal of uncertainty. “Real men” do not have to have any prescription of making the order of the medicine. generic overnight viagra Oxidative stress mutates DNA, promotes atherosclerosis (blocking of arteries), and leads to chronic lung injury. generic viagra cipla

10. Hanover Insurance Group (CITIZENS INSURANCE COMPANY OF AMERICA; HANOVER INSURANCE COMPANY)

2013 Maine Auto Insurance Complaint Rating & Index Number = C (1.0)

2012 Maine Auto Insurance Complaint Rating & Index Number =C (1.0)

11. Progressive Group (PROGRESSIVE CASUALTY INSURANCE COMPANY; PROGRESSIVE DIRECT INSURANCE COMPANY; PROGRESSIVE NORTHERN INSURANCE COMPANY; PROGRESSIVE NORTHWESTERN INSURANCE COMPANY; PROGRESSIVE PREMIER INSURANCE COMPANY OF IL; UNITED FINANCIAL CASUALTY COMPANY)

2013 Maine Auto Insurance Complaint Rating & Index Number = B (.7)

2012 Maine Auto Insurance Complaint Rating & Index Number =C- (1.1)

12. Liberty Mutual Group (FIRST LIBERTY INSURANCE CORP; LIBERTY INSURANCE CORP; LIBERTY MUTUAL FIRE INSURANCE COMPANY; NETHERLANDS INSURANCE COMPANY, THE PEERLESS INSURANCE COMPANY)

2013 Maine Auto Insurance Complaint Rating & Index Number = C (1.0)

2012 Maine Auto Insurance Complaint Rating & Index Number =C- (1.1)

13. Travelers Group (TRAVELERS COMMERCIAL INSURANCE COMPANY; TRAVELERS HOME & MARINE INSURANCE COMPANY; TRAVELERS INDEMNITY COMPANY)

2013 Maine Auto Insurance Complaint Rating & Index Number = B (0) No Complaints

2012 Maine Auto Insurance Complaint Rating & Index Number =C- (1.2)

14. Allstate Insurance Group (ALLSTATE FIRE & CASUALTY INSURANCE CO; ALLSTATE INDEMNITY CO; ALLSTATE INSURANCE CO; ALLSTATE PROPERTY & CASUALTY INSURANCE CO; ENCOMPASS INSURANCE COMPANY OF AMERICA)

2013 Maine Auto Insurance Complaint Rating & Index Number = C+ (.8)

2012 Maine Auto Insurance Complaint Rating & Index Number =C- (1.2)

15. Tower Group (NORTH EAST INSURANCE COMPANY; YORK INSURANCE COMPANY OF MAINE)

2013 Maine Auto Insurance Complaint Rating & Index Number = B (.5)

2012 Maine Auto Insurance Complaint Rating & Index Number =W (1.4)

16. Vermont Mutual Insurance Company

2013 Maine Auto Insurance Complaint Rating & Index Number = B (.6)

2012 Maine Auto Insurance Complaint Rating & Index Number =W (1.6)

17. Frankenmuth Group (PATRIOT INSURANCE COMPANY)

2013 Maine Auto Insurance Complaint Rating & Index Number = W (2.1)

2012 Maine Auto Insurance Complaint Rating & Index Number =B (.4)

18. Auto Club Enterprises Insurance Group / Interinsurance Exchange of the Automobile Club

2013 Maine Auto Insurance Complaint Rating & Index Number = W (1.4)

2012 Maine Auto Insurance Complaint Rating & Index Number = W (1.5)

19. Hartford Fire & Casualty Group (HARTFORD ACCIDENT & INDEMNITY COMPANY; HARTFORD CASUALTY INSURANCE COMPANY; HARTFORD FIRE INSURANCE COMPANY; HARTFORD INSURANCE COMPANY OF THE MIDWEST; HARTFORD UNDERWRITERS INSURANCE COMPANY; PROPERTY & CASUALTY INSURANCE COMPANY OF HARTFORD; SENTINEL INSURANCE COMPANY LTD; TWIN CITY FIRE INSURANCE COMPANY)

2013 Maine Auto Insurance Complaint Rating & Index Number = W (1.7)

2012 Maine Auto Insurance Complaint Rating & Index Number =W (1.5)

20. Berkshire-Hathaway Group (GEICO CASUALTY COMPANY; GEICO GENERAL INSURANCE COMPANY; GEICO INDEMNITY COMPANY; GOVERNMENT EMPLOYEES INSURANCE COMPANY; NATIONAL LIABILITY & FIRE INSURANCE COMPANY)

2013 Maine Auto Insurance Complaint Rating & Index Number = W (2.3)

2012 Maine Auto Insurance Complaint Rating & Index Number =W (1.6)

21. Sentry Insurance Group (DAIRYLAND INSURANCE COMPANY; SENTRY INSURANCE A MUTUAL COMPANY)

2013 Maine Auto Insurance Complaint Rating & Index Number = W (3.4)

2012 Maine Auto Insurance Complaint Rating & Index Number =W (2.6)

22. Farmers Insurance Group (21ST CENTURY CENTENNIAL INSURANCE COMPANY; 21ST CENTURY PACIFIC INSURANCE COMPANY; 21ST CENTURY PREMIER INSURANCE COMPANY; 21ST CENTURY SECURITY INSURANCE COMPANY; BRISTOL WEST INSURANCE COMPANY; FARMERS INSURANCE EXCHANGE; FOREMOST INSURANCE COMPANY; FOREMOST PROPERTY & CASUALTY INSURANCE COMPANY; TRUCK INSURANCE EXCHANGE)

2013 Maine Auto Insurance Complaint Rating & Index Number = W (4.0)

2012 Maine Auto Insurance Complaint Rating & Index Number = No data

Although a car insurance company’s complaint record is important, so is the coverage options and price the company offers you. Some companies charge a lot more than other companies for the same coverage. a big mistake people make when shopping for auto insurance is they don’t check the rates of enough companies. If you haven’t shopped your auto or home insurance in the last few years with at least five other companies, there is a good chance you are paying too much. Has your insurance agent or company ever thoroughly reviewed your coverage, policy limitations, & exclusions? Shopping is a great way of getting additional opinions about your coverage from other insurance professionals.

What do you think about your Maine auto insurance company’s complaint record, if it was included in this review? Did this review help you, or is there a way you think I can improve it? Please comment or ask me questions on my facebook page.Or, you can e-mail me at help@smartshopyourcarinsurance.com if you have questions and would like my help. Follow me on Twitter for important insurance consumer news and new reviews & blog posts at CarInsWatch.