Rhode Island Home Insurance Reviews: Complaint Ratings for 12 Major Companies

Does your home insurance company have a large amount of customer complaints? Will you have any problems placing a claim, or have a valid claim delayed or denied? Is your home-owners insurance company good or bad? Most consumers fail to check the complaint records of their insurance companies. This blog post provides complaint information for twelve major insurance companies selling property insurance (mobile home, homeowners, renters, condo, rental dwelling for landlords) in Rhode Island, and ranks them from best to worst, based on their 2011 JD Power homeowners insurance customer satisfaction rating. National home insurance complaint ratings for their subsidiary companies are available by links to insurance company reviews on my website.I am always blogging to help you obtain the best policies and prices for auto, home, & life insurance, so bookmark or place my website in your favorites!

Not every state’s insurance department provides state complaint information. Rhode Island is one of them.

A state’s department of insurance website is often a good place to get consumer information about insurance & insurance companies. The Rhode Island Insurance Department website does not have much state specific information for Rhode Island auto and home insurance consumers.

Quite a few states do not provide state home insurance complaint data, but they usually have information on insurance company market share or leading companies, so I can find the major insurance companies selling the most property insurance in the state. Unfortunately, The Rhode Island insurance department website was not very helpful for finding the major home insurance companies in the state.

Instead, I am using the largest homeowners insurance companies in the USA from the National Association of Insurance Commissioners (NAIC) website, and eliminating the ones not selling home insurance in Rhode Island.

I’m ranking these 12 major home insurance companies, from best to worst, by their 2011 JD Power homeowners insurance customer satisfaction rating: Among the best; Better than most; About average; The rest.

Most property insurance companies are rated average by JD Power. Each insurance company is listed as a link to my website, so you can check the auto & home insurance complaint information for the company.

Insurance companies often have several subsidiary companies selling property insurance in your state. You will need to know the correct name of the subsidiary company insuring or quoting you. For example, there are several companies belonging to The Hanover, so you will need to know the quote you were offered is from “Hanover American Insurance Company,” or another Hanover subsidiary, such as “The Hanover Insurance Company,” to check the correct complaint rating from the insurance company reviews on my website.

Before you switch to a new auto or home insurance company, always get the quote in writing, so you can see the coverage, and you have documentation of the price you were quoted, in case there is a problem when the policy is issued. The quote they send you will have the full name of the insurance company on it. Or simply ask your agent or insurance company representative for the proper name of the insurance company insuring you, if you don’t know it.

If you want to decrease the chance of having a problem with your insurance company, go with the highest rated insurance company, though it may cost more. The good news is the best insurance companies often have very good rates. You can choose a better insurance company and save money, too!

If you are like me, the best insurance company is often the one having the best price for the coverage you need. I can put up with unspectacular service if it means saving money.

People pay too much for auto and home insurance for two reasons: They don’t shop for better rates each year, & if they do shop, they don’t check the rates of ALL the major insurance companies. Be sure to shop with as many insurance companies as you can!

If you decide to buy auto or home insurance direct from the company, without a local agent, and you have a problem, you have to deal with a call center, and you do not have an agent to provide personal service. You will have to be your own agent. Having a good agent can make insuring with even a mediocre insurance company a good experience for you.

Here is the list. Remember to shop with as many companies as possible, so you can find the best mix of low rates, good service, & proper coverage for you.

12 Rhode Island Insurance Companies Ranked from Best to Worst by Their 2011 JD Power Homeowners Insurance Customer Satisfaction Rating. (Click the link for a review, including complaint information about the company).

Among the best

1. USAA — Unfortunately, USAA sells auto insurance only to active military members, their families, and honorably discharged veterans.

Better than most

2. Erie Insurance

3. State Farm Insurance

About average

4. Nationwide Insurance

5. Hartford Insurance

6. Chubb Insurance

7. Allstate Insurance

8. Hanover Insurance

9. Farmers Insurance

10. Liberty Mutual

The rest

11. Metropolitan Insurance (Metlife)

12. Travelers Insurance

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Do you have any questions about these Rhode Island home insurance company ratings and rankings? What’s your experience with insurance companies? Leave me a comment on my facebook page. Follow me on Twitter for important insurance consumer news and new blog entries at CarInsWatch.