Here are the 12 auto insurance companies with the best California complaint records in 2010, and the 12 auto insurance companies with the worst California complaint records in 2010.
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The car insurance companies with the best records all have a complaint index in California (number of complaints, adjusted for market share) of less than half the complaint index of the average car insurance company.
The auto insurance companies with the worst records have a complaint index in California twice as much or more than the average company.
All of these companies are among the 50 largest (by number of customers) auto insurance companies in California.
If you are insured with any of the auto insurance companies with the worst records, you should shop your auto insurance with all the leading insurance companies. You will most likely be able to get better service AND a much better price!
The California Department of Insurance website is the source of my information about complaint records. This website has a lot of useful information for California residents, so I encourage you to check it out. The site includes price comparisons between auto insurance companies, but you really can’t know which auto insurance company can save you a lot of money on car insurance unless you shop for price quotes yourself.
Here are my lists. I will start with the worst list, and then show you the best list.
Insurance companies frequently have several subsidiary auto insurance companies. Make sure you know the correct name of the insurance subsidiary quoting or insuring you, to check the proper complaint grade.
California Auto Insurance Companies with the Worst 2010 California Complaint Records
QBE Insurance Corporation
Victoria Fire & Casualty Company
Permanent General Assurance Corporation
Financial Indemnity Company
Nationwide Insurance company of America
Hartford Underwriters Insurance Company
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Commerce West Insurance Company
21st Century Premier Insurance Company
Loya Casualty Insurance Company
Viking Insurance Company of Wisconsin
Explorer Insurance Company
Alliance United Insurance Company
California Auto Insurance Companies with the Best 2010 California Complaint Records
Allied Property & Casualty Insurance Company (Nationwide Insurance Group)
California Automobile Insurance Company
Wawanesa General Insurance Company
Auto Club (Interinsurance Exchange of the Automobile Club)
State Farm Mutual Automobile Insurance Company
Mercury Casualty Company
Mercury Insurance Company
Liberty Mutual Fire Insurance Company
Geico General Insurance Company
Standard Fire Insurance Company
Wawanesa Mutual Insurance Company
Government Employees Insurance Company (Geico)
Now you know the auto insurance companies with the best & worst 2010 California complaint records, go and shop your car insurance. You can get better rates AND better service!
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