American Family Insurance Review: JD Power Ratings, AM Best Financial Strength Ratings, & Multi-Year Complaint Records

American Family is a major US auto & home insurance company, and is available in the states of Arizona, Colorado, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Minnesota, Missouri, North Dakota, Nebraska, Nevada, Ohio, Oregon, South Dakota, Utah, Washington, and it is the largest insurer of private passenger vehicles in its home state of Wisconsin. This review will analyze the change in the JD Power home & auto insurance scores & ratings for American Family Insurance over the last few years, and compare them to the scores of major competitors, like Allstate, State Farm, Progressive, Farmers, & GEICO.

In addition, this review will analyze the auto & home insurance customer complaints for American Family over the last six years, and let you know if American Family has a better than average, average, or worse than average complaint record. I’ll review the AM Best Financial Strength Rating (FSR) for the American Family insurance subsidiaries insuring cars & homes, too. Continue reading

Liberty Mutual Review: Auto / Homeowners Insurance Price Competitiveness, AM Best Financial Strength Ratings & Complaint Records 2009-2014

This Liberty Mutual Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013 & 2014), the auto & home insurance complaints for the subsidiary companies of the Liberty Mutual Insurance, to determine whether each of their subsidiaries, such as Liberty Mutual Fire Insurance Company or First Liberty Insurance Corporation, has a better-than-average, average, or worse-than-average customer complaint record.

This review also looks at the JD Power ratings for Liberty Mutual’s auto & homeowner insurance pricing, and increases & decreases in market share (as measured by annual written premiums) for each Liberty Mutual subsidiary, as a possible indication of competitive pricing. In addition to reviewing & rating its most recent six year complaint record and its auto & homeowners insurance rates, I’ll analyze the AM Best Financial Strength Ratings for the Liberty Mutual insurance companies, too. Continue reading

Hartford JD Power Customer & Claims Satisfaction Ratings Review 2012 – 2016: Auto & Homeowners Insurance

This review will analyze the JD Power ratings & numerical scores for Hartford auto and homeowners insurance, in all the JD Power claims & customer satisfaction studies where the company was included in the last few years, to see if its JD Power ratings truly reflect the quality of the claims & customer service for the company. This review will show you if Hartford auto and/or home insurance has a better-than-average, average, or below-average performance in JD Power studies from 2012-2016, and how Hartford compares to leading competitors, like State Farm, Metlife, Progressive, GEICO, Allstate, American Family, Travelers, Farmers etc. in these JD Power auto & homeowners insurance claims & customer satisfaction studies.

Hartford Insurance Review: AM Best Financial Strength Ratings & Auto / Homeowners Complaint Records 2009-2014

This Hartford Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013 & 2014), the home & auto insurance complaints for the subsidiary companies of The Hartford Insurance Group, to determine whether each subsidiary, such as Hartford Insurance Company of the Midwest or Sentinel Insurance Company LTD, has a better-than-average, average, or worse-than-average customer complaint record.

I’ll look at increases & decreases in market share (as measured by annual written premiums) for each Hartford subsidiary, and Hartford’s JD Power ratings for auto & homeowners insurance pricing, as possible indications of competitive insurance rates for you. I’ll review the AM Best Financial Strength Rating (FSR) for the Hartford subsidiaries, too. Continue reading

USAA JD Power Customer & Claims Satisfaction Ratings Review 2012 – 2016

This review will analyze the JD Power ratings & numerical scores for USAA insurance, in all the JD Power insurance studies where the company was included in the last few years (2012-2015), to see if its JD Power ratings truly reflect the quality of the claims & customer service for the company. This review will show you if USAA auto, home, and life insurance has a better-than-average, average, or below-average claims, pricing, & customer satisfaction from 2012 to 2016. Continue reading

Erie Insurance Review: AM Best, JD Power Ratings & Auto & Home Insurance Customer Complaint Record

This Erie Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013 & 2014), the home & auto insurance complaints for the subsidiary companies of the Erie insurance group of companies, to determine whether each subsidiary, such as Erie Insurance Exchange or Erie Insurance Property & Casualty Company, has a better-than-average, average, or worse-than-average customer complaint record.

In addition to reviewing & rating its most recent six year complaint record, I’ll analyze the change in the JD Power home & auto insurance scores & ratings for Erie insurance from 2012 to 2016, and compare them to the scores of leading competitors, like State Farm, Allstate, Farmers, Travelers, Safeco, Nationwide, Liberty Mutual, Progressive, & GEICO. I’ll review the AM Best Financial Strength ratings for the Erie insurance companies, too. Continue reading

Liberty Mutual JD Power Customer & Claims Satisfaction Ratings Review 2012 – 2016: Auto & Homeowners Insurance

This review will analyze the JD Power ratings & numerical scores for Liberty Mutual auto and homeowners insurance, in all the JD Power claims & customer satisfaction studies where the company was included in the last few years, to see if its JD Power ratings truly reflect the quality of the claims & customer service for the company. This review will show you if Liberty Mutual auto and/or home insurance has a better-than-average, average, or below-average performance in JD Power studies from 2012-2016, and how Liberty Mutual compares to leading competitors, like State Farm, Metlife, Progressive, GEICO, Allstate, Hartford, American Family, Travelers, Farmers etc. in these JD Power auto & homeowners insurance claims & customer satisfaction studies.