American Integrity Insurance Reviews: Financial Stability Ratings & Home Insurance Complaint Record

This review analyzes the recent home insurance complaint record (2010, 2011, 2012, & 2013) for American Integrity Insurance Company of Florida, the sixth largest seller of new home insurance policies in Florida, and discusses its financial strength & stability ratings. People often make the mistake of not checking the complaint record of their insurance company. For auto & home insurance, people should avoid companies having a higher than average number of complaints filed with a state’s regulatory authority in recent years, if possible. Home insurance complaints are usually about the denial, delay, or insufficient payment of a claim. This review rates the home insurance complaint history of American Integrity Insurance for the last four years (data for 2014 is not available yet), to let you know if American Integrity is performing worse-than-average, average, or better-than-average, for homeowners insurance complaints, compared to the industry average. Another concern for home owners, particularly for owners residing in hurricane or disaster-prone states, is the financial strength of their home insurance companies, to be able to promptly & fully pay the claims of all its customers. This review will explore how American Integrity Insurance Company of Florida is rated for financial strength, stability, and claims-paying ability. Finally, this review will discuss how American Integrity Insurance Company’s complaint record compares to other major Florida home insurance companies. Continue reading

Universal Property & Casualty Insurance Company Review: Ratings & FL Home Insurance Complaint Record

How good is Universal Property & Casualty Insurance Company? Who do you contact for a price quote? Today I’ll provide you with information about Universal Property & Casualty Insurance Company to help you decide if they are the best property insurance company for you. Continue reading

Federated National Insurance Reviews: Financial Stability Ratings & Complaint Record

This review analyzes the recent home insurance complaint record (2010, 2011, 2012, & 2013) for Federated National Insurance Company, the fifth largest seller of new home insurance policies in Florida, and discusses its financial strength ratings. Many insurance customers make the mistake of failing to check the complaint record of their insurance company. For auto & home insurance, people should avoid companies with a recent histories of higher than average number of complaints filed with a state’s regulatory authority, if possible. Most complaints are often about the denial, delay, or insufficient payment of a claim. This review rates the home insurance complaint history for the last four years (data for 2014 is not available yet) for Federated National Insurance Company, to let you know if Federated National is performing worse-than-average, average, or better-than-average, for homeowners insurance complaints, compared to the industry average. Another concern, particularly for people residing in hurricane or disaster-prone states, is the financial strength of their home insurance companies, to be able to promptly & fully pay the claims of all its customers. This review will explore how Federated National Insurance Company is rated for financial strength, stability, and claims-paying ability. The last part of this review will discuss how Federated National Insurance Company’s complaint record compares to other major Florida home insurance companies. Continue reading

Titan / Victoria Insurance Review: Auto Insurance Customer Complaint Record & AM Best Ratings

This Titan / Victoria Insurance review will evaluate, for the most recent three year period where reliable statistics are available (2010, 2011, 2012, & 2013), the auto insurance complaint ratings for the subsidiary companies of Titan Insurance, to determine whether each subsidiary, such as Titan Indemnity Company or Victoria Fire & Casualty Company, has a better-than-average, average, or worse-than-average customer complaint record. I’ll look at increases & decreases in market share (as measured by annual written premiums) for each Titan subsidiary, as a possible indication of the competitiveness of their auto insurance rates. Lastly, this review will compare the auto insurance complaint records for the Titan / Victoria companies, with major competitors, like Allstate, Progressive, GEICO, The General, Infinity, National General (Formerly GMAC) & Farmers. Continue reading

Response Insurance Review: Auto Insurance Customer Complaint Statistics & AM Best Ratings

This Response Insurance review will evaluate, for the most recent five year period where reliable statistics are available (2009, 2010, 2011, 2012, & 2013), the auto insurance complaint ratings for the subsidiary companies of Response Insurance, to determine whether each subsidiary, such as Response Worldwide Insurance Company or Warner Insurance Company, has a better-than-average, average, or worse-than-average customer complaint record. I’ll look at increases & decreases in market share (as measured by annual written premiums) for each Response operating company, as a possible indication of the competitiveness of their insurance rates. Lastly, this review will compare the auto insurance complaint records for the Response subsidiary companies, with major competitors, like State Farm, Allstate, Progressive, GEICO, & Farmers. You may really like your auto insurance company, or you may have heard from relatives or friends about the insurance companies they think are best, but you never really know how good your insurance company will be, until you have a serious claim. The good news is many insurance companies settle a good portion of their claims in a manner acceptable to the majority of their customers. However, the wise consumer should avoid insurance companies with a worse than average history of auto insurance complaints. This review provides valuable information to help you decide if Response Insurance is best for you. By choosing a company with a better-than-average complaint history, or at least avoiding companies with consistent, worse-than-average complaint records, you reduce the likelihood you will have a negative experience, when you need your auto insurance company. Continue reading

Olympus Insurance Reviews: Financial Stability Ratings & Complaint Record

This review analyzes the four-year home insurance complaint record (2010, 2011, 2012, & 2013) for Olympus Insurance, one of the twenty-five largest sellers of home insurance in Florida, and discusses its financial strength ratings. Many insurance policyholders make the mistake of failing to check the complaint record of their insurance company. For auto & home insurance, people should avoid companies with a recent history of higher than average number of complaints filed with a state’s regulatory authority, whenever possible. The majority of these complaints are usually regarding denial, delay, or inadequate payment of a claim. This review rates the recent home insurance complaint history (reliable data for 2014 is not available yet) for Olympus Insurance Company, to let you know if Olympus is performing worse than average, average, or better than average, for home insurance complaints, compared to the industry average. Another great concern, particularly for people residing in hurricane or disaster-prone states, is the financial strength of their home insurance companies, to be able to promptly & fully pay the claims of all its customers. In Florida, most of the companies insuring homes in the state are not the large national companies, but smaller companies not rated by AM Best, the best-known rating agency of insurance companies. This review will explore how Olympus Insurance Company is rated for financial strength and claims-paying ability. The final part of this review will discuss how Olympic Insurance Company’s complaint record compares to other major Florida home insurance companies. Continue reading

Piedmont Mutual Insurance Review: Homeowners Insurance Complaints, AM Best, BBB, & JD Power Ratings

How good is Piedmont Mutual Insurance? Does it have a lot of customer complaints? How does it stack up compared to competing home insurance companies? This blog post will review Piedmont Mutual, its AM Best or Demotech financial strength ratings, JD Power customer satisfaction ratings, Better Business Bureau ratings, and its home insurance complaint record over the last 5 years. Unfortunately, the news is not good for Piedmont Mutual customers, but I’ll show you some other company options, which may be a better choice for you, and increase the odds you’ll be happy if you have a claim. You may also be able to save a lot of money, too. Continue reading

Safe Auto Insurance Company (SafeAuto) Review: Customer Complaints, AM Best, JD Power, & Better Business Bureau (BBB) Ratings

Safe Auto Insurance Company, also known as SafeAuto, is a major provider of nonstandard auto insurance and is available in seventeen U.S. states. Does Safe Auto Insurance Company have a lot of customer complaints? How does it compare to competing car insurance companies like Progressive & GEICO? This blog post will review Safe Auto Insurance Company, it’s JD Power, AM Best, Demotech, BBB (Better Business Bureau) ratings, and its auto insurance customer complaint record over the last three years. There can be a big difference in the cost & coverage offered by different auto insurance companies, particularly for companies designed for higher risk drivers, and being a well-known brand does not mean being the best. The wise insurance buyer shops the market with all the major companies for the right combination of coverage, acceptable claims & customer service, and a good price. This blog post will help you decide if Safe Auto Insurance Company might be a good choice for you. I’ll also show you how the complaint record for Safe Auto Insurance Company compares with major competing insurance companies, like Allstate and State Farm, to help you comparison shop & find the best car insurance company for you. Continue reading

New York Central Mutual Review: Auto & Home Insurance Customer Complaints, JD Power Customer Satisfaction & AM Best Financial Strength Ratings

New York Central Mutual Insurance Company, a property & casualty insurance company established in 1899 and still owned by the same family of the company founder, sells auto, home, mobile home, condo, rental property, umbrella liability, & tenants insurance only available in New York. The company is a major insurer of autos & homes in the Empire state. NY Central Mutual is one of the insurance companies recently included in the annual JD Power US Auto Insurance Customer Satisfaction Study, and it has been rated for the last three years. The JD Power study now consists of 11 separate regional studies, and includes more regional auto insurance companies, like New York Central Mutual.

When trying to evaluate an insurance company, you can find customer experiences regarding insurance companies on review & complaint Websites. But as many as 200 positive or negative reviews are not likely to be truly representative of a company with tens of thousands of customers (NY Central Mutual reports 476,000 policies in force on its Website). All insurance companies have unhappy customers writing complaints about them. In my experience, most customers satisfied with their home or auto insurance company are silent about it. Although no positive review can guarantee you will not have a negative experience, trusting negative reviews based on personal experiences will have you thinking all insurance companies are terrible. The truth is, when you look at complaint statistics & customer satisfaction surveys including the opinions of thousands of customers, some companies are definitely better or much worse than others.

I think my review of NY Central Mutual Insurance Company’s JD Power ratings & complaint statistics is more objective than your typical reviews, and more likely to reflect the actual experience of the majority of customers. As regular readers of my insurance company review blog should know, I’m a big fan of using the company scores from the JD Power insurance studies to measure customer satisfaction, but I think the power circle ratings (2-5 power circles) assigned to each company are often misleading, with both highly rated and lowest rated companies sometimes scoring very close to average. This review will analyze the scores behind the JD Power ratings for NY Central Mutual, look at the company’s complaint statistics for the past three years, to let you know if NY Central Mutual has a worse than average, average, or better than average complaint record, and give you other information, to help you decide if New York Central Mutual Insurance Company is a good or bad company to insure you. Continue reading

Kentucky National Insurance Company Review: Complaints, AM Best, JD Power, & Better Business Bureau (BBB) Ratings

How good is Kentucky National Insurance Company? Does it have a lot of customer complaints? How does it stack up compared to competing home & auto insurance companies? This blog post will review Kentucky National, including its customer complaint record over the last four years. There can be a big difference in the cost & coverage offered by different insurance companies, and being a well-known company does not mean being the best. The wise consumer shops the market for the right combination of coverage, acceptable claims & customer service, and a good price. This blog post will help you decide if Kentucky National Insurance Company might be a good choice for you. I’ll also show you other leading auto & home insurance companies in Kentucky, so you can comparison shop & find the best company for you. Continue reading

IFA Insurance Review: Auto Insurance Customer Complaint Statistics & Downgraded AM Best Financial Strength Rating

IFA Insurance Company, an auto insurance company insuring cars in New Jersey, Pennsylvania, & Maryland, has had its AM Best Financial Strength Rating(FSR) downgraded again in 2014. If you have IFA auto insurance, you should consider shopping for a more financially stable company with a better complaint record. This blog post will review the latest financial strength ratings & future ratings outlook for IFA, and show you some of the top auto insurance companies in NJ, PA,& MD, to help you shop for a more financially secure insurer. Car insurance rates vary a lot among companies, with some companies charging twice as much as others. Contrary to what you might expect, some of the companies with the best ratings & complaint records may have competitive rates for you. You don’t have to pay more for better service. You can likely find a better auto insurance company and save a lot of money, compared to what you pay now with IFA for the same coverage. Read this IFA auto insurance review and use the ad below this paragraph to get car insurance quotes from some of the top insurance companies in New Jersey. Continue reading

Sentry & Middlesex Insurance Review 2015: Auto & Home Insurance Complaint Record, JD Power and AM Best Ratings

This review for two of the major auto insurance companies of the Sentry Insurance Group, Sentry Insurance A Mutual Company and Middlesex Insurance Company, evaluates and compares their most recent three-year home & auto insurance customer complaint records with major competitors like Allstate, State Farm, GEICO, and Progressive, to help consumers decide if Sentry or Middlesex may be a good insurance company for them. JD Power & AM Best ratings for Sentry & Middlesex will also be analyzed. Do Sentry or Middlesex have a below average, average, or above average number of customer complaints? My review summary at the end (Section #6), will rate the auto & home insurance customer service & claims handling for Sentry & Middlesex, based on their complaint record. Continue reading