As readers of my blog know, I really like the annual JD Power insurance studies, and I think people should use the studies as a measure of customer service, instead of online customer reviews. Of the annual JD Power insurance studies, none are more important than their annual claims satisfaction studies. Today’s blog post reviews the raw scores and ratings for the 19 major home insurance companies included in the JD Power 2012 Property Claims Satisfaction Study. Continue reading
If you have received an auto insurance quote online, or you have called an insurance company or agency for a home or car insurance quote, you know insurance companies ask a lot of questions before they give you a price. Why do insurance companies ask you for so much information, instead of just giving you the price quote you asked for? What do they do with your information? Do they sell it? Why do some companies ask for more information than others? In this blog post, I will answer these questions, and tell you how to get the insurance agent or company representative quoting you to do their best to give you the lowest insurance rates for the coverage you need, and all the discounts you deserve. It’s worth it to you to read this entire blog post, so you know what’s going on when an agent quotes your auto or home insurance, and how you can use it to your advantage. Continue reading
Earlier this month, Nationwide Insurance had a database compromised, which resulted in the theft of confidential information for one million policyholders and non-policyholders. You may not be insured with Nationwide, but if you gave information to Nationwide for an insurance quote in the past, you may have been affected. If you think Nationwide might have your personal data, you can call this phone number, 1-800-760-1125, to see if your personal information was stolen. The information taken includes names, social security numbers, and other information, but no credit card information was supposedly accessed. Nationwide is notifying the people affected by this data breach, and offering free credit report checks and identity theft coverage. You can find out more about the Nationwide Insurance security breach, and links to articles regarding how several state insurance commissioners have reacted to it, by clicking the link to my Facebook page in this paragraph.
Computer hacking and theft of customer information from large companies is often in the news these days. This may be an even greater concern for customers of insurance companies, because unlike a retailer like Barnes & Noble, insurance companies are usually in possession of their customer’s social security numbers. This blog post will give you some tips on how to minimize your risk while shopping for insurance, and warning signs showing your insurance company or agent is putting you at greater risk of having your personal information stolen. Continue reading