This Liberty Mutual Insurance review will evaluate, for the most recent six year period where reliable statistics are available (2009, 2010, 2011, 2012, 2013 & 2014), the auto & home insurance complaints for the subsidiary companies of the Liberty Mutual Insurance, to determine whether each of their subsidiaries, such as Liberty Mutual Fire Insurance Company or First Liberty Insurance Corporation, has a better-than-average, average, or worse-than-average customer complaint record.
This review also looks at the JD Power ratings for Liberty Mutual’s auto & homeowner insurance pricing, and increases & decreases in market share (as measured by annual written premiums) for each Liberty Mutual subsidiary, as a possible indication of competitive pricing. In addition to reviewing & rating its most recent six year complaint record and its auto & homeowners insurance rates, I’ll analyze the AM Best Financial Strength Ratings for the Liberty Mutual insurance companies, too. Continue reading